Exterior

Reviews of Siam Palace Hotel

3 out of 5
Siam Palace Hotel
3 Soi Pradiphat 10, Phaya Thai, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 48 reviews" "
Rating 8 - Good. 17 out of 48 reviews" "
Rating 6 - Okay. 1 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Woo Poh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs, many options of foods on main road n prices are reasonable too. BTS about 10 minutes walk from property. Second time staying here.
Stayed 10 nights in Feb 2024
Response from Management team on 11 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed the friendliness of our staff and the convenient dining options nearby. It's great to know that you found our location convenient, with the BTS station just a 10-minute walk away. We truly appreciate your loyalty as a returning guest, and we look forward to welcoming you back for many more enjoyable stays in the future.

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good basic hotel, mix of Thai businessman and tourists. Good location near to the main train station and public transportation.
Stayed 1 night in Mar 2024
Response from Management team on 21 Mar 2024
Thank you for your positive review! We're glad you found our hotel to be a good basic option, catering to both Thai businessmen and tourists. Our convenient location near the main train station and public transportation makes exploring the area easy. We look forward to welcoming you back!

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from Management team on 11 Apr 2024
Thank you for your top rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific that made your stay memorable or if you have any suggestions for improvement, we'd love to hear them. We hope to have the pleasure of hosting you again soon for another five-star experience.

10/10 Excellent

Rizma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Mar 2024
Response from Management team on 19 Mar 2024
Thank you for your feedback! We're glad to hear that you found our hotel cozy. Your comfort is our priority, and we're delighted that you enjoyed your stay with us. We hope to welcome you back soon for another cozy experience at our hotel.

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were great.
Stayed 1 night in Mar 2024
Response from Management team on 17 Mar 2024
Thank you for your positive feedback! We're thrilled to hear that you found our rooms to be clean and our staff to be great. Maintaining a high standard of cleanliness and providing excellent service are top priorities for us, and we're delighted that we were able to meet your expectations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Dennis

.
Stayed 1 night in Feb 2024
Response from Management team on 24 Feb 2024
Thank you so much for your 5/5 review.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
It's great value. Love it. Great AC. Clean, safe, nice staff, walkable to bts Saphan Kwai. Lots of food on the main Pradipat Rd.
Stayed 3 nights in Feb 2024
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your kind compliment. Your value compliment will help us to improve our service in the future. We are looking forward to warm welcome you again.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic, old world charm.
Rustic old world charm.
Stayed 1 night in Jan 2024
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your kind compliment. Your value compliment will help us to improve our service in the future. We are looking forward to warm welcome you again.

10/10 Excellent

Raymond

Stayed 7 nights in Dec 2023
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your 10/10 review. We are looking forward to warm welcome you again.

10/10 Excellent

nora

Stayed 2 nights in Dec 2023
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your 10/10 review. We are looking forward to warm welcome you again.

8/10 Good

paohsiu

Stayed 1 night in Dec 2023
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your 8/10 review. We are looking forward to warm welcome you again.

10/10 Excellent

Grégory

Stayed 2 nights in Nov 2023
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your 5/5 review. We are looking forward to warm welcome you again.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management team on 1 Nov 2023
Thank you for your 10/10 review. We are looking forward to giving you a warm welcome again for your next stay in Bangkok.

10/10 Excellent

Daisy

Stayed 2 nights in Sep 2023
Response from Management team on 21 Sept 2023
Thank you for your 10/10 review.

10/10 Excellent

Omar

Stayed 1 night in Sep 2023
Response from Management team on 10 Sept 2023
Thank you for your 10/10 review. We are looking forward to giving you a warm welcome again.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff ,handy for mochit bus station ,lots of eating options around , overall excellent value for money
Stayed 2 nights in Jun 2023
Response from Management team on 20 June 2023
We would like to express your sincerely grateful for your kind compliment. We are looking for to welcome you again.

4/10 Poor

V

Disliked: Cleanliness, staff & service, room comfort
Wouldn’t stay again
Dirty bed sheets and towels
Stayed 2 nights in Dec 2022
Response from Manager on 7 Jan 2023
Apologize for any inconvinience. We will take your advice to improve our service.

10/10 Excellent

Cardius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy. Friendly staff. Restaurant connected to the hotel. Nothing fancy, but an unbeatable price for the area with natural scenery all around. Directly across from a National Park to explore caves.
Stayed 6 nights in Oct 2022
Response from Manager on 17 Oct 2022
Thank you for your beautiful review. We hope to welcome you again next time.

10/10 Excellent

Manasanun

Stayed 1 night in Aug 2022
Response from Manager on 29 Aug 2022
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Because of the pandemic, I stayed there for 4 months. It was my first time to stay in this very nice hotel. Positive View: 1. The manager, housekeeping & staff are very kind, understanding and approachable. 2. Very clean (everyday housekeeping including changing of bedsheets, towels). 3. Free bottle of water everyday. 4. Convenient and easy to find. 5. Near from 7/11 and walking distance to Big C and lot of restaurants nearby. Negative view: 1. No comment
Stayed 4 nights in May 2020
Response from Manager on 29 July 2020
Thank you for your beautiful review. Mr. Romeo.

8/10 Good

Songkhram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Manager on 8 July 2020
ขอบคุณสำหรับรีวิวมากครับ

8/10 Good

Romeo Jr

Liked: Staff & service, property conditions & facilities, room comfort
Nice but a little bit old
The building of the hotel is a little bit older. The room is spacious, big bed. They don’t have free coffee. I am a little bit upset because when I checked out early in the morning at 4:30am, the bill man didn’t even help me to carry my baggage.
Stayed 2 nights in Mar 2020
Response from Manager on 7 Mar 2020
Thank you for your valued review.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offer various amenities for me. There has the delicious food that you can order all day.
Stayed 1 night in Oct 2019
Response from ppb on 2 Nov 2019
Thank you for your review

10/10 Excellent

Angelika

Liked: Cleanliness, amenities, property conditions & facilities
alles sehr gut gewesen gerne wieder
Stayed 4 nights in Feb 2024
Response from Management team on 12 Mar 2024
Dear Angelika,Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience during your stay at Siam Palace Hotel.It's wonderful to know that everything met your expectations, and we are especially pleased that you found your overall experience to be very good. Our team works hard to create a comfortable and enjoyable environment for our guests, and your kind words serve as a fantastic motivation.We appreciate your loyalty and are looking forward to welcoming you back to Siam Palace Hotel in the future. If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know.Once again, thank you for choosing us. We can't wait to host you again!Best regards,Management team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Rimelig og godt tilbud.
Hyggelig og hjelpsom betjening
Stayed 1 night in Feb 2024
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your kind compliment. Your value compliment will help us to improve our service in the future. We are looking forward to warm welcome you again.

4/10 Poor

mitsuhiro

Disliked: Cleanliness, staff & service, property conditions & facilities
オススメ度☆1つ 1番にシャワーがダメ ほんとダメ 日によってシャワーの出方が全く違う。 最初日は「チョロチョロ
Response from Management team on 13 Feb 2024
Dear mitsuhiro , Thank you for choosing Siam Palace Hotel and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we do not meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing us this issue to our attention. Your valuable review will help us to improve our services and facilities in the future. We do hope to have an opportunity to welcome you back again in the near future. Warmest regards,Management team

4/10 Poor

Ann-Charlotte

Disliked: Cleanliness, property conditions & facilities, room comfort
Kackerlackor i rummet och badrummet. Grådaskiga sängkläder och sängfjädrar som känns ont att ligga på. Står en råttfälla med råttgift i garderoben + råttbajsar på golvet i garderoben. Personalen var trevlig och serviceinriktade. Hotellet har sedan Covid kom till Thailand inte haft någon frukost eller matservering. Det går inte ens att beställa en drink i baren eftersom det inte finns någon hotellbar. Svårt att hitta till hotellet då adressen inte samstämmer med google map. Hotellet ligger på en liten mörk bakgata med dålig beslysning. Kändes lite otryggt att gå där när det var mörkt. Rummet är spartanskt möblerat och jag var tvungen att betala en avgift för att få en extra kudde. Billigt hotell om man inte har så stora krav på renlighet.
Stayed 4 nights in Nov 2023
Response from Management team on 13 Feb 2024
Dear Ann-Charlotte , Thank you for choosing Siam Palace Hotel and for having taken the time to share your feedback. We always aim to deliver a great experience, and we are gutted when we do not meet expectations. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing us this issue to our attention. Your valuable review will help us to improve our services and facilities in the future. We do hope to have an opportunity to welcome you back again in the near future. Warmest regards,Management team

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Management team on 13 Feb 2024
We would like to express our sincerely grateful for your 4/5 review. We are looking forward to warm welcome you again.

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
L’hôtel est à 2 km de la gare Bang Sue, à 2,5 du marché Chatuchak et à 16 km de l’aéroport Don Muang. Bien situé dans le quartier de Phaya Thai à Bangkok. De nombreux restaurants ouverts jusqu’à 3h du matin à 2 pas de l’hôtel. La chambre familiale climatisée est spacieuse, et propre. Le personnel est très intentionné. Sinon le Wifi est un peu lent, mais cela reste un excellent rapport qualité prix pour un hôtel à Bangkok.
Stayed 1 night in Oct 2023
Response from Management team on 3 Nov 2023
We would like to express your sincerely grateful for your kind compliment and apologize for any inconvenience. Your value comment in pros and cons will help to improve our service and facilities in the future. We are looking forward to take care you with a warm welcome again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management team on 25 Oct 2023
Thank you for your 8/10 review. We're really appreciate and looking forward to giving you a warm welcome again for your next stay in Bangkok.

8/10 Good

PAULETTE

Stayed 2 nights in Jun 2023
Response from Management team on 8 July 2023
Thank you for your 4 of 5 points review.

6/10 Okay

trond

Liked: Property conditions & facilities, room comfort
Middels bra
Stayed 2 nights in Feb 2023
Response from Manager on 24 Feb 2023
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สยามพาเลส
พนักงานต้อนรับดีมาก ห้องพักก็สะอาดดี เพียงแต่ห้องน้ำมืดไป คือโทนสี Blue ถ้าเป็นสีขาวก็จะทำให้สว่างสวย
Stayed 5 nights in Oct 2022
Response from Manager on 18 Oct 2022
ขอบคณมากครบสำหรบรวว

8/10 Good

Verified traveller

Liked: Staff & service
ทำความสะอาดในซอกตู้เย็นอาจจะลำบากนิดนึงน่ะค่ะ ฝุ่นและผมค่อนข้างเยอะ
Stayed 2 nights in Dec 2021
Response from Manager on 5 Jan 2022
ขอบคุณมากครับสำหรับรีวิว ทางโรงแรมจะนำปปรังปรุงการให้บริการให้ดีขึ้นต่อไปครับ

10/10 Excellent

Praopilas

Stayed 2 nights in Feb 2021
Response from Manager on 8 Mar 2021
ขอบคุณมากครับ สำหรับรีวิว

8/10 Good

Shinapan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Manager on 29 Jan 2021
Thank you for your review.

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดี สมราคา ห้องกว้าง
Stayed 1 night in Nov 2020
Response from Manager on 26 Nov 2020
ขอบคุณมากครับ สำหรับรีวิว

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VPN
ราคาเป็นกันเอง ห้องสะอาดดี บริการรวดเร็ว
Stayed 1 night in Oct 2020
Response from Manager on 11 Oct 2020
ขอบคุณมากครับสำหรับรีวิว

10/10 Excellent

Tummarong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Manager on 5 July 2020
ขอบคุณสำหรับรีวิวมากครับ

10/10 Excellent

Tummarong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสะอาด บริการดี มีที่จอดรถ ใกล้แหล่งเจริญ
Stayed 1 night in Jun 2020
Response from Manager on 1 July 2020
ขอบคุณมากครับสำหรับรีวิว

10/10 Excellent

Nut (Nattapong)

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
พนักงานบริการดี สุภาพ ห้องพักสะอาดพอใช้ แอร์ตัวฟิลเตอร์อาจจะมีฝุ่นเล็กน้อย ห้องน้ำแคบนิดนึง ที่จอดรถค่อนข้างน้อย เพราะพื้นที่จำกัด แต่ข้อดีคือเดินทางสะดวก โดยรวมถือว่าดีครับ
Stayed 2 nights in Jun 2020
Response from Manager on 22 June 2020
ทางโรงแรมขอขอบคุณมากครับสำหรับรีวิว

8/10 Good

Sunate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020
Response from PPB on 3 June 2020
Thank you for your review.

10/10 Excellent

Nattharada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักสะอาดดีค่ะ
Stayed 1 night in Feb 2020
Response from Manager on 3 Mar 2020
ขอบคุณสำหรับรีวิวครับ ไว้มีโอกาสกลับมาใช้บริการสยามพาเลซอีกนะครับ

10/10 Excellent

Siraphong, Bangkok

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Staff have nice hospitality Room is clean Reasonable price Recommended
Stayed 1 night in Oct 2019
Response from Manager on 21 Nov 2019
Thank you for your review.

2/10 Terrible

Najib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel isolé sale a besoin de travaux
L’hôtel est vétuste ça fait au moins 40 ans qui n’a pas subi de travaux la climatisation fait un abri de camion à la au moins 30 ans l’électricité n’est pas aux normes la salle de bain est vétuste pas d’eau chaude il est très mal situé le métro est à 45 minutes à pied hôtel très isolé
Stayed 1 night in Oct 2019
Response from Hotel Manager on 25 Oct 2019
We are deeply sorry that you found our hotel did not meet your expectations. Although our hotel is old, it has been undergoing renovation for the past 25 years in business. For traveling to the Metro. We recommend that you should take the sky train and change to the Metro. Which is only 15 minutes walk from the hotel to BTS Saphan Khwai station. We hope that this information would be useful for your traveling in Bangkok in the future. Thank you