COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Novotel Bangkok Silom Road

Photo gallery for Novotel Bangkok Silom Road

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Novotel Bangkok Silom Road

UNESCO Sustainable Property

Novotel Bangkok Silom Road

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
320 Silom Road, Bang Rak, Bangkok, Bangkok, 10500

Explore the area

  • Popular LocationBangkok Riverside11 min walk
  • Popular LocationThaniya Plaza2 min drive
  • Popular LocationPatpong Night Market2 min drive
  • AirportBangkok (BKK-Suvarnabhumi Intl.)23 min drive

Choose dates to view prices

About this area

Bangkok

In the city centre, Novotel Bangkok Silom Road is in Bangkok's Bangkok City Centre neighbourhood, a walkable area with good shopping. Wat Pho and Grand Palace are notable landmarks, and travellers looking to shop may want to visit Patpong Night Market and MBK Center. Looking to enjoy an event or a game? See what's going on at Rajamangala Stadium, or consider Central Embassy for a night out.

What's nearby

  • Bangkok Riverside - 11 min walk
  • Thaniya Plaza - 2 min drive
  • Patpong Night Market - 2 min drive
  • Chulalongkorn Hospital - 3 min drive
  • Sampeng Market - 4 min drive

Getting around

  • Bangkok Hua Lamphong Station - 3 min drive
  • Surasak BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 23 min drive

Restaurants

  • The SQUARE — 1 min walk
  • Cafe Mozu - 3 min walk
  • Indian Delight Restaurant - 3 min walk
  • Tealicious Café Bangkok - 3 min walk
  • Saravana Bhavan - 3 min walk

About this property

Novotel Bangkok Silom Road

Family-friendly Bangkok hotel in Bangkok City Centre, near Patpong Night Market
This hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a health club, a coffee shop/café and a snack bar/deli are on-site. All 216 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee makers.
Novotel Bangkok Silom Road offers 216 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Bangkok hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 6 PM
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 530 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference space (2486 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Novotel Bangkok Fenix Silom
Novotel Bangkok Silom
Novotel Bangkok Silom Fenix
Novotel Fenix
Novotel Fenix Bangkok Silom
Novotel Fenix Hotel
Novotel Fenix Hotel Bangkok Silom
Novotel Bangkok Fenix Silom Hotel Bangkok
Novotel Bangkok Fenix Silom Hotel
Novotel Bangkok Silom Road Hotel
Novotel Bangkok Silom Road Bangkok
Novotel Bangkok Silom Road Hotel Bangkok

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 336 out of 997 reviews
5 - Excellent 34%
Rating 4 - Good. 441 out of 997 reviews
4 - Good 44%
Rating 3 - Okay. 140 out of 997 reviews
3 - Okay 14%
Rating 2 - Poor. 44 out of 997 reviews
2 - Poor 4%
Rating 1 - Terrible. 36 out of 997 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Well located , comfortable rooms. All standard amenities one would expect. Clean modern well appointed rooms. Staff attitude upon check out slightly aggressive & unpleasant through no fault of my own..
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience! Conveniently located and accessible to many tourist areas. Staff was great!
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

1/5 Terrible

Travelled with partner
I am giving this property a bad review because when I asked for a refund they refused to give me one because I was not traveling from Italy or mainland China. Even though I had proof my flights were cancelled without my consent because of COVID-19. I don’t know how the manager expected me to get to my hotel without a plane bringing me. It really is a shame because the hotel seemed nice and I thought they would help me out a little due to the current circumstances that are going around the entire world right now that I had no control over.
Stayed 4 nights in Mar 2020