Outdoor pool, pool loungers

Reviews of Avatar Residence

3 out of 5
Avatar Residence
30 Sukhumvit Soi 7, Klongtoey Nua, Wattana, Bangkok

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.4/10

Cleanliness

5.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yong Kang

Disliked: Cleanliness, staff & service
Average room. Worst front desk.
The hotel is tucked at the back of soi 5 and 7 ( 7 is a one way street out, tell taxis go to in via soi5). Front desk was pathetic. They kept our passports without telling us they intended to keep it permanently, we thought they would be returned to us after processing. Consistently not at the front desk, and their idea of a key drop was to leave all the keys on the desk giving anyone full access to them. We returned once to no doorman and no front desk, we reached over to grab our own keys and let outselves in. No one at front desk reacted when we came down. They probably didnt even know we reached over and took our own keys. There were at least 7 other keys there, we could have just let ourselves into all their rooms. NOT SAFE. Thank god we didnt leave our passports with them. The rooms were not clean. The balcony was never swept, also, all the outdoor units for aircons are blowing hot air in your face if you sit on the balcony. There were items like coins, empty cigg packs, rubber bands strewn on shelves. Beds were on wheels. Which wouldnt lock!! why on earth would permanent beds need to have wheels on them? No luggage rack. Toilets were pretty good and clean. NO tissues in room, we bought our own. Not a deal breaker just that i'd expect some boxes for the price we paid. Approx (6000THB a night for a 2 bedroom unit). Too summarise, Not the worst but not worth the price really. Rooms were ok. Front desk was pathetic. Security lapses for days.
Stayed 4 nights in Dec 2017
Response from Avatar Residence on 30 Jan 2018
Dear Mr Yong Firstly I would thank you for staying with us.On the issue of passports being retained. We keep the passports in the locker if the payment has not been made upfront and when it has been done they are returned back.It was inappropriate for you to go inside the counter to retrieve the door key which we had noted in the camera but did not respond as we saw you going in your room.You could have waited for few moments for the front office to return who had gone to relive themselves.There is daily housekeeping so you could just had mentioned to them and they would have done the neccesary.We have those kind of beds for the neccesity of moving them from double to twin on demand of customer.There are front door locks so that no outsider can enter without the proper card and the security is there 24*7 only if they are not going for food and to relieve themselves. After all they are also humans. Regards Avatar residence

8/10 Good

Mohammed

Liked: Staff & service, property conditions & facilities
جيدة
Stayed 5 nights in Jul 2018
Response from Avatar Residence on 13 Sept 2018
Dear Mr Mohammad Thanks for staying with us and look forward at seeing you again. Regards Manager Avatar Residence

10/10 Excellent

Chiao-Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Avatar Residence on 30 Jan 2018
Dear Guest Thanks for giving and excellent score and we were glad you liked our hospitality and service. Regards Avatar Residence

6/10 Okay

CHI CHIU, HONG KONG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
酒店新整,但設備非常不足
和好友同行,選了兩房一廳的類型。酒店步行去BTS要15分鐘,的士司機也不太知道酒店,可能酒店比較新。 酒店內部新整,房間和客廳空間也夠大,和網站照片一樣。但酒店設施非常不足,只供應洗頭水,沐浴露,和毛巾,其他的根本上沒有,有個開放式廚房,但一樣甚麼也沒有供應。房間電視是全新的,未安裝好網路。 如果你是要兩間房,空間夠大的,但不需要太多設備的話,這間可以一試,價錢在兩房一廳中也算便宜。 (PS:如果晚上7點後CHECK IN 要提早通知酒店)

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
一般
價格便宜,但位置及服務不太好. 晚上登記入住時,沒有職員登記,只由保安員帶上客房