Serela Riau Hotel Bandung

3.0 star property
Comfortable hotel with free valet parking and spa services
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Serela Riau Hotel Bandung

Photo gallery for Serela Riau Hotel Bandung

Superior Room
Exterior
Daily buffet breakfast for a fee
32-inch flat-screen TV with cable channels, TV
Shower, free toiletries, slippers, towels

Overview of Serela Riau Hotel Bandung

6.6

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
The price is AU$29
Price available on 5/4/2024

Check out the area

Jalan Ll.Re Martadinata No 56, Bandung, West Java, 40114
  • Popular LocationGedung Sate7 min walk
  • Popular LocationBraga City Walk3 min drive
  • Popular LocationTrans Studio Bandung4 min drive
  • AirportBandung (BDO-Husein Sastranegara Intl.)6 min drive
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Room options

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Smart Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Bandung

Located in Bandung, Serela Riau Hotel Bandung is in the city centre. Riau Street Factory Outlets and Bandung Indah Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bandung City Hall Park and Tegallega Park. Bandung Zoo and Trans Studio Bandung are also worth visiting.

What's nearby

  • Gedung Sate - 7 min walk
  • Bandung Institute of Technology - 2 min drive
  • Braga City Walk - 3 min drive
  • Jalan Cihampelas - 3 min drive
  • Trans Studio Bandung - 4 min drive

Getting around

  • Bandung Railway Station - 4 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 7 min drive

Restaurants

  • KFC - 2 min walk
  • Vesper Sky Bar & Lounge - 2 min walk
  • Tilu Kitchen & Patisserie - 2 min walk
  • Jardin Café - 1 min walk
  • Justus Steak House - 2 min walk

About this property

Serela Riau Hotel Bandung

Hotel in a shopping district
A playground, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Serela Riau Hotel Bandung. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Kookaburra, the on-site restaurant. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), train station pick-up service and express check-in
  • Karaoke, a ballroom and a lift
Room features
All 83 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: IDR 65,000–100,000 for adults and IDR 45,000–80,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kookaburra

Things to do

  • Karaoke
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 65000 to 100000 for adults and from IDR 45000 to 80000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

Property is also known as

Serela
Serela Riau
Serela Riau Bandung
Serela Riau Hotel
Serela Riau Hotel Bandung
Serela Riau Bandung Bandung
Grand Serela Hotel Bandung
Serela Riau Hotel Bandung Hotel
Serela Riau Hotel Bandung Bandung
Serela Riau Hotel Bandung Hotel Bandung

Frequently asked questions

Is Serela Riau Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Serela Riau Hotel Bandung?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Serela Riau Hotel Bandung on 5 Apr 2024 start from AU$29.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Serela Riau Hotel Bandung?

Self-parking and valet parking are free at this property.

What time is check-in at Serela Riau Hotel Bandung?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Serela Riau Hotel Bandung?

Checkout is at noon.

Where is Serela Riau Hotel Bandung located?

Located in the heart of Bandung, this hotel is within a 10-minute walk of Bandung Postal Museum, Gedung Sate and Siliwangi Stadium. Geological Museum and Perpustakaan Gasibu are also within 15 minutes. Cikudapateuh Station is 29 minutes by foot.

Serela Riau Hotel Bandung Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 40 reviews" "
Rating 8 - Good. 16 out of 40 reviews" "
Rating 6 - Okay. 13 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel in Bandung city
this is the worst hotel I have ever stayed in the middle of Bandung city. I really regret having chosen this hotel for my weekend trip with friends. I booked 2 rooms at this hotel. However, the condition of the 2 rooms we stayed in was very far from expectations. the cleanliness and comfort of the rooms is very far below what it should be for a 3 star hotel. the rooms are not equipped with mini bar facilities. in the bathroom there is no proper bath soap available. there is only 1 small bar of soap that can only be used by one person to shower. The shower and sink faucets were worn out making them difficult to use. The drain in the bathroom was also clogged, so the water from bathing pooled in the bathroom all the way to the bottom of the toilet. A bathroom with marble walls and floors that should feel comfortable and luxurious, turns out to be disgusting. because the marble walls and floors were not cleaned properly, so many parts were black and mossy. The bed sheets and blankets should also be replaced because they have lots of disgusting stains. The room I stayed in also felt very noisy during the day and at night. There were banging sounds from the top floor which served as a function room. The crashing noises really disturbed my rest. The room I stayed in also didn't have a proper view out. The window faces the center of the building's roof. The room corridor also looks dark and gloomy with a damp smell and feels stuffy. The carpet in the corridor also looks rotten.
Stayed 1 night in Dec 2023

8/10 Good

A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice rooms, not very rich breakfast.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

4/10 Poor

Fitri, macau

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel without swimming pool, not good.
A little bit argue about hospitality with restaurants staff. The waitress in the restaurant have not really nice attitude. The breakfast also not so good taste. And not varieties breakfast.
Stayed 1 night in Sep 2018

4/10 Poor

Anita

Our stay at Serela Riau
On the down side, we were quite disappointed that the towels got stains, so luckily we brought our own towels. The bed got few strains of hair. We had to remove them manually one by one. On the good side, our room was clean though, so we are ok with it. I opted to stay at Serela Riau because of it's close proximity to the factory outlets and food. It's centrally located and has free parking.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay Room 208
I confirm chosing no window, since it was the cheapest they have for a night stay. For a four star hotel, as claimed, I was pretty sure about it until...we entered room 208. Dammed! Air conditioned was absolute noisy! The room feels dampish and smells like fungus, lightingd were too dimmed, and what makes it dammed complete was the linking water all over the bathroom floor from the toilet flush which keeps on running. And that day, I had to apologize to my family for bad recommendation.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Good location for the purpose of my visit as it near my family.
Stayed 2 nights in May 2018

8/10 Good

Ten, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the main road of Bandung
Good price. The check in and out were quick/efficient, no fuss. Staff including parking staff were friendly and helpful. The restaurant and kiosk were handy, good food and reasonable prices. The ATM machine outside the hotel was convenient. I enjoyed my stay for sure. Thanks, Tenny

6/10 Okay

Brian Michael

Liked: Cleanliness, staff & service, room comfort
Choose Serela Merdeka, not Serela Riau.
The owners of the hotel must cherish their staff. They are the ones who have to face guests' grievances because Serela Riau rooms are falling apart. Power points dont work, electric kettle is faulty, air-conditioning is noisy and rooms need refurbishing. Great showers, house-keeping, guest relations and front office staff. Compared to Serela Merdeka, Serela Riau needs to catch up in terms of rooms' facilities.