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"This is the worst hotel I had ever been. Definite not a 5 star hotel, not even 3 star (not sure how they got 5 star label). We booked executive suite. This room is old, incomplete and nasty, not ready to accommodate guests. Executive suite is not as advertised, the room has no city view, only view of the hospital and vaccine center. Windows don't have glass from floor to ceiling as shown on their website. When we checked-in, there is no safe box in the room, no hair dryer Empty walls with pictures removed (nails are still in the wall) Night stands are dirty (see the dirty paper after we cleaned), stain on the walls. Stain on the towels Stain on old bumpy carpet. Bathroom door rubs on the floor causing noise when closed or opened Shower drains slowly, water back up. The person came to fix it told me that I should tell the cleaning person to clean the hair on the shower drain each time they come to clean my room (is it my job to tell them ????). Btw, he did not completely fix it. The night light became hot and causing burning smell. Couch has cigarette burn mark (nonsmoking room), TV remote control missing the battery cover. Breakfast is very small selection. Staff in breakfast is not friendly, look not happy, no smiling, no greeting. "

"Clean Room, Excellent Food, service was okay but the property was great 👍"

"Lovely room. Breakfast had a great Choice and all the staff were very friendly and helpful. "

"I’m so glad Hilton is in my hometown. I love it. Everything was amazing."

"Great location."

"I was impressed plenty of room to move around, without feeling cramped. However, the room layout felt a bit awkward which made it slightly convenient. "

"Review of Trung Nguyen Coffee Resort I recently had the pleasure of staying at Trung Nguyen Coffee Resort, and overall, it was a very enjoyable experience. The resort offers a unique and refreshing blend of nature, coffee culture, and relaxation that’s hard to find elsewhere. Atmosphere & Location Nestled in the lush greenery of Buon Ma Thuot, the resort is a peaceful retreat away from the hustle and bustle of city life. The surroundings are beautifully maintained, with gardens, trees, and quiet walking paths that create a tranquil and refreshing atmosphere. Accommodation The rooms are clean, spacious, and tastefully decorated with a rustic yet comfortable design. I appreciated the natural materials and the coffee-themed touches throughout. Some rooms offer views of the garden or lake, which made the stay even more pleasant. Coffee Experience As expected from Trung Nguyen, the coffee here is excellent. There are multiple spots throughout the resort to enjoy freshly brewed coffee, including the famous Trung Nguyen Legend Café. The staff are knowledgeable and happy to explain the different coffee blends and preparation methods. Facilities & Services The resort includes several amenities such as a library, spa, and a cultural exhibition area related to coffee. The staff were polite and professional, although service at the restaurant could be a bit slow during peak hours. Food & Dining The on-site restaurant offers a good selection of local and Western dishes."

"Pleasant place to stay and unwind near Lak Lake. Service was top notch. The staff was friendly and responsive. The property is well kept, but basic. Great place to escape the crowds of bigger cities. Great value. "