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"Front staff lacks training in handling fire hazard/emergency situations. AC took long to get fixed after which sparks caused a fire that I extinguished and informed the reception staff to get this looked at asap but there was no real sense of danger/urgency on their behalf, which indicates I was purposely put in a defective room and wasted 3-4 hrs of my stay. Check in took long to get done. Overall a poor experience. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"Beautiful property and wonderful staff, but I felt nickled and dimed. Half board was advertised as including breakfast and dinner, but they still charged us for the bottle of water we ordered with dinner and it turned out that the buffet dinner was the only one included for free; the other 3 or 4 restaurants on the property were just “30% off.” "

"The room was well clean by Raginee every day very happy with that. Service at the restaurant was very poor the staff are very slow. "

"Very slow service. Poor management. "

"The cleaning staff were amazing and friendly and the room was well maintained. There were not enough loungers at the pool, which meant you had to get to the pool by 9:00am to get a place. Bar service was slow at all the bars. The resort is very busy and great if you like the constant traffic and noise. The service is much better and faster if you have an all inclusive package but is very costly compared to other resorts. It doesn’t have the best beach and is difficult to snorkel. I would recommend you research resorts in depth before booking. This resort was just not a good fit for the purpose of our travel but it’s beautiful. We were asked if we were there for a special occasion ahead of time, and we told them we were there for our honeymoon, but we’re not sure why we were asked as nothing was done different from other guests."

"Everything was fine except the mold in our room which was noticed on the 3rd day and our room was changed (upgraded). Overall a very positive experience spend with our family."

"wonderful experience"

"Loved my stay here. It was only for 2 nights, but it was pleasant. The dinner and breakfast buffet were great, had everything I wanted. I loved spending time in the recreational space, playing table tennis and reading up on Sega culture in Mauritius. Room was great, a little on the small side, but the balcony made up for it. Staff were helpful in bringing bags up to the room and arranging transportation to a tour the day of our flight. Would gladly stay here again."