Balete Holidays from AU$1,458

The room was nice enough but a bit shabby and not overly clean. The communication from the management team was excellent and Mel was very accommodating. We didn’t really research the area and wish we had as it wasn’t the best, when you can rent rooms by the hour around the corner that gives you a pretty good indication! Overall experience was ok but I wouldn’t stay again.

Check in / front desk and guards are very helpful and they always greeted you with a smile. The place is very clean and new, just a simple suggestions, it would be nice if there’s a kitchen towel, pot holder to use inside the unit and instead of a small oven toaster, i think microwave will be more useful and additional socket adaptor for small kitchen appliances would be better as well, but overall experinece is excellent! The operator is also very considerate, almost forgot to mention that! you!

Nice big clean room. The tumble drier in Tower 2, 36E, needs attention, doesn't work correctly, sometimes won't start unless you push the drum. Good breakfast variety, including cappuccino. You also have to request laundry detergent, dishwasher tabs etc.

Clean room, very helpful staff and having laundry inside your room is very convenient.

Such an amazing hotel. Excellent customer service. Travelled with family and rented two rooms, palace suite. One of the best I’ve stayed at.