Bahnhofs- und Bismarckviertel Hotels, Augsburg

"Very clean. Staff were very helpful. Hotel was nice in general"

"Loved these accommodations, would stay again and easily recommend. Well stocked kitchen, comfortable beds, good location. One of the best places we have stayed in."

"Breakfast was very good. Room was okey for our one night stay. Check in was at 3 PM and ay first they said they weren’t allowed to take pur luggages and told us we could rent the storage boxes in the lobby, but our suitcases were bigger, so in the end, the receptionist took them to their back office. Same thing happened during check out. They reluctantly took them when I told them their colleauge took them the day before. It’s sad that a good hotel not taking responsibility and trying to make money even on luggages. The location was at the main train station which was another good thing about the hotel."

"Lady at front desk is always professional, efficient and friendly. Cleanliness of the room and shower room was consistent. Breakfasts were consistent."

"Very modern but very basic Breakfast was not bad at all Reception staff very friendly Overall worth the money"

"everything was good... personal and breakfast"

"We arrived at 11.0pm and the front door was closed and no staff available. The email that showed us how to get into the hotel and locate our room did not arrive until the following morning. We stayed 4 nights and the room was not refreshed at all during our stay. Whilst I understand that hoteliers need to control costs and I fully understand it is not necessary to clean or service a room every day, making sure that the rooms have enough dry towels, tea or coffee and bins are emptied must be the very least required "

"Die Wohnung ist schön und sauber. Check-in hat gut geklappt. Man muss nur den Aufzug nehmen und kommt dann direkt zur Wohnung. Die Kommunikation mit dem Vermieter war gut und schnell. In der Wohnung gab es keine Infos zu Parkplätzen, erst auf Anfragen wurde uns gesagt welcher Stellplatz und wo der Schlüssel für die Garage ist.Leider hatte der Schlüssel aber gefehlt, trotzdem wurde schnell eine Lösung gefunden. (Es gibt nur einen Stellplatz in der Garage obwohl die Wohnung für 8 Personen ist und vermutlich oft auch 2 Autos kommen).Wir waren im Grunde zufrieden mit der Wohnung, da wir die meiste Zeit unterwegs waren und sie nur zum Schlafen genutzt haben. Leider sind einige Sachen kaputt zum Beispiel ist eine Klobrille auf einer Seite komplett gebrochenen, was wirklich etwas nervig ist. In der Küche sind mache Griffe ab und den Wasserhahn kann man kaum benutzen."

"The staff were amazing from the front desk to the housekeeping to the restaurant. I will definitely be back. "