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"Clean"

"Spacious room; large comfy bed; midern clean bathroom; great location"

"Clean and comfortable "

"Excellent Stay and Outstanding Service We stayed for one night and were really impressed. The hotel is perfectly located in the centre of Canterbury, just a few minutes’ walk from everything. The building is modern, spotless, and the rooms are spacious and comfortable. We had a great night’s sleep and a lovely refreshing shower in the morning. Breakfast was busy but well organised, with plenty of excellent choices. All the staff we encountered were friendly, attentive, and professional. I want to give particular thanks to James in the restaurant at breakfast. My wife has an egg allergy, and James immediately took her name and room number, then arranged for any cooked food she wanted to be prepared separately by the chef to avoid any risk of cross‑contamination. His care and attention meant a great deal to us — it’s rare for anyone to take the allergy seriously, and it gave my wife real peace of mind. Thank you, James, for your exceptional customer service. We’ll definitely be returning soon."

"Clean room. Spa facilities. "

"For a lower budget stay everything was very good. Spacious well equipped room, friendly staff, and fast service."

"Clean and modern. Matched the description. Great location for the tunnel. We had a late check in and the reception team were super welcoming and dog friendly too "

"Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful."

"Clean room (apart from some marks on the carpet by the bed), staff were very nice and let me enjoy my full meal at the firepit restaurant although I was running late, amenities are great and you can enjoy the pool and gym until midnight!! 10/10."