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"The check-in experience was very frustrating. The hotel charged me again for an amount that I had already paid when I made the reservation. I spent a long time trying to explain and resolve the issue at the property, but it was only after I contacted the hotel’s online customer service that the problem was quickly fixed. This was the first time I have ever experienced being charged twice for a prepaid booking, and it wasted a significant amount of my time. On top of the room rate itself, the...

"Very clnvenient for accessing all the major sites. Easily accessed from the train station. Rooms were spacious and emaculate. Richard and Jasmin were so welcoming and willing to help with any questions we had. Would highly recommend staying here. Richard even fixed the wheel of our suitcase!"

"Great location and room to explore Hallstatt"

"We had a lovely stay at Pan Haus during our Halstatt trip. The bed and breakfast is run by a warm and friendly couple and our room faced the beautiful hills. The location is very convenient, close to the bus stop and train. This was our first experience with a WhatsApp check-in and code entry, which was a pleasant surprise. Breakfast is reasonably priced and freshly prepared. It’s simple but delicious, and the owner is always happy to chat with you. There are a few restaurants and a bakery...

"We stayed one night to visit Halstatt. The lady that checked us in was very friendly and helpful. The room was clean and functional. Delicious breakfast. We had a car and the free parking was a two minute walk. There’s a pizzeria next door for dining options. The beds were comfortable and the AC was a great bonus. Thank you"

"The hotel is fantastic for its category, with a great location once you arrive. It’s a little far from the main road, but absolutely worth the drive. The receptionist I met was excellent — very helpful, polite, well‑mannered, and accommodating. The hotel offers a good breakfast and has a beautiful outdoor seating area with mountain views. I stayed in room 211, which had comfortable bedding and a clean bathroom with a nice standing shower. I would definitely stay here again and hope to get a...

"Beautiful hotel in an excellent spot on the lake . Delicious dinner and breakfast . Strongly recommend."

"Hotel was lovely and staff was really helpful. It's a great area with lots of local activities (and kid friendly) within walking distance."

"Great views of the mountains. Loved having a balcony with chairs."