"The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting ..."
The price is AU$37 per night from 17 Aug. to 18 Aug.AU$37
17 Aug. - 18 Aug.
2.12 km from city centre
3/5 (24 reviews)
"We booked a zen room but we were told that they did not know it was available online. We were asked to come back after two hours (check in time was supposed to be 2pm). We were given a different room and it was filthy - far from the zen room we booked."
The price is AU$43 per night from 12 Sep. to 13 Sep.AU$43
12 Sep. - 13 Sep.
5.43 km from city centre
3.9/5 Very Good! (66 reviews)
"This hotel is old and tired. There was a pervasive smell of mildew in the room. When you turned on the water in the bathroom sink, it came out brown. Although the listing said that therecwas breakfast to order, it was only the Filipino breakfast. Everything else was extra. Even though I had paid ..."
Yes, most hotel room reservations are fully refundable if cancelled prior to the accommodation's cancellation deadline, which often is within 24-48 hours of your arrival date. If you booked a non-refundable reservation, you might be able to still cancel and get a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Bacolod.
Budget-minded travellers will find good deals in Bacolod, and visitors give high marks for the top-notch restaurants. This city also attracts tourists with its shopping. In Bacolod, there are 72 hotels and other accommodation options to choose from. Find out more about Bacolod.
"From the moment that we arrived there was no assistance with baggage and waited 20 minutes for front desk staff to check is in. This was a clear sign of what was to come but, oh it gets better. Reserving the family suite was disappointing as well. 2 single mattresses put together to make a queen bed is actually smaller than a double bed and extra mattresses were P800 each. The bathroom was small and no hot water is available. In the description it states there's a restaurant on site (misleading). This hotel is a money pit and definitely to be avoided."
A verified traveller stayed at Caribbean Waterpark and Resotel
"The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying "