Luxury Hotels & Resorts in Bab Doukkala from AU$232

"clean room staff friendly breakfast could improve zircon was ok, rating I would not class it as a 4.5 star maybe a European 4 star. you need to walk from one end of the street to get to the hotel. "

"Location is great, very walkable to the Souks. Staff was also great. Hotel is under construction which went on all night (not exaggerating, literally worked through the night). Food was mediocre but light improve when their restaurant reopens. Drinks were great. Service at the pool was a little unusual coming from the US, might just be a cultural difference but they really push to close you out which felt a little odd to us. We did book a Souk guide through the concierge which was not great, not the hotel’s fault but worth letting other travelers know. It was nice to have a big pool for our daughter to use and the rooms were large and comfortable. Nice touches like welcome treats at arrival etc. "

"Very clean but some construction work was going on receptionist Sara and Fatimazara was very helpful and friendly breakfast was great and Nawal who took care of us was brilliant and the supervisor Hamza made sure we were locked after very well TV channels need improvement we will definitely go back "

"All is good. Good stay. Decent all inclusive. Good price/money ratio. "

"The staff at the reception, including the manager, were not very helpful with providing the right information. There was noticeable passive aggressiveness in their responses and a general sense of nonchalance. On the night we checked in, I was told that breakfast and dinner were included in my reservation. After dropping our bags, we went to one of the hotel restaurants for dinner since we were quite hungry. However, after the meal we were asked to pay. I mentioned that my reservation covered breakfast and dinner, but the staff explained that it only applied to a specific restaurant. This was never clearly communicated to us at reception during check-in. I immediately called reception to clarify the situation, but they said there was nothing they could do and advised me to speak with the manager the following day. The next morning, the manager was initially friendly, but after a brief conversation in their language with one of the reception staff, his attitude noticeably changed. He became passive aggressive and insisted there was nothing they could do. I explained that if the correct information had been given at check-in, the situation would not have happened. He said he would investigate, but there was no follow-up, feedback, or any form of compensation. Even at the designated restaurant, we were still required to pay for water during dinner, which made the package even more confusing. Overall, the experience was disappointing and I wouldn’t recommend this hotel."

"Confusing checkin experience and dining. Food was not great and main pool was broken and closed, which was a bummer since we booked it exclusively for a spot to swim. Disappointing."

"Gym advertised on-site has no weights - even though it is identified with a "weights" symbol on the door. The gym consists of 4 machines: two stationary bikes, a stair stepper, a treadmill, and resistance bands, and a heavy bag on the floor. Front desk Staff and manager waere patronizing when I was visibly agitated about attempting to resolve a problem on my own (which would have taken 30 seconds). Serious privacy breach occurred - staff entered room while I was napping and did not provide prior warning - sent a formal complaint to ACCOR which has not yet been addressed. Breakfast is pretty good, though offerings may vary and may not have a full selection early in the morning. Probably not worth pre-paying, pay in DHM on the spot instead. "

"This hotel presented an amazing experience. From the moment you walk it the staff is attentive and ready with a welcome drink and getting you set up with your room. The property is gorgeous for a very well located boutique hotel. The room was comfortable and appreciated the extras. The location is close to everything and a very walkable area."

"One of the best hotels in the world "