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"Never let me cancel, never answered the phone or email, never even got to the room or location"

"Very, very nice personnel staff ! "

"Nice room, good location. Breakfast was just ok. There wasn't any non dairy milk options."

"The room was very loud. I could hear the conversation in one room and Law and Order playing in another room. It went on most of the night. The bed was pretty comfortable but the room overall was fairly small. The breakfast was slightly better than the standard at other equivalent hotels. I was suprised that staff, except breakfast attendant, seemed uncommunicstive to point of being rude. I don't think i would chose to stay at an AVID again. "

"The staff and housekeeping was great. Breakfast could have a few more options, but it still wasnt bad."

"Property was dated and in poor repair. The staff was friendly and nice. It was next-door to a couple of dispensaries… I was advised not to leave anything unlocked as well… The front door to the property was locked after hours for security."

"Should have known better than to use this “cheap” hotel. First noticed plastic cups for everything, and each coffee cup in the stack at the breakfast center was separately wrapped in plastic. These corporate hotels have to stop using soooo much plastic. Use glass for the bedroom drinking glasses, use glass for the breakfast service. Do not wrap cardboard coffee cups in plastic wrap! Use actual silverware - yes you’ll have to invest in a dishwasher! However, the hot water issue over took the plastic masses. My husband went to take a shower at 10 am on Saturday; he was mot feeling well, so when the water would not heat up past a tepid neutral temperature, he just fell back into bed. I came back from a meeting and he told me the hot water wasn’t working. I called the front desk and spoke to the seemingly untrained boy stationed there. He was immediately proficient at being useless and rude. His first comment was “there is nothing I can do about it”. No surprise or apology, no inquiry or questions for me. No sign of concern for the money we are spending to have a functional room or our client satisfaction. A discount you ask? No. I may have scheduled the room thru an online 3rd party but they are not to blame for the failure to maintain the hotel properly! Maybe the manager will call me Monday and make this right! I’ll update this post appropriately if he actually follows through (as the more capable morning front desk told me he would).😠"

"Definitely wasn’t anything like the pictures in the ads showed it to be. Some updates are definitely needed. And some staff meetings on etiquette and mannerisms would be helpful too. "

"Just needed a place to sleep for the night on a trip up I25. Hotel is easy to access from the interstate. Property and room were in great condition and clean. "