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"Rooms were clean but small and basic. No amenities other then wifi. Breakfast was buffet style over the weekend but basic; scrambled eggs, rice and beans, sausage and french toast. Bottled water was 4.00 and there is nothing within walking distance. 100$ to and from airport and uber is illegal. Should have done more research on my trip before booking. Also, left birkenstocks under the bed on accident and maid sayd she doesn't see them. Not happy."

"The Hotel is excellent very clean the only need the Hotel is the pool renovation this the only one think Im recomended 100%"

"Love the shuttle that brings us to a private section of the beach"

"Excellent staff. The room was a bit worn out, especially for a 5-star hotel. The internet that operates WiFi, TV and phone was out for about 24 hours, not a good experience and the hotel didn’t make any accommodations. For about $1000 a night, we expected a better experience than that. Again, most of the staff were extremely friendly and helpful."

"The Diriá is fabulous! I’ve seen there twice over the last year and I can tell you firsthand. It is the best hotel in town. Everything is walkable but really you don’t even need to go outside the resort they have everything. The location is perfect. The staff is amazing. The buffet is the best in town. I cannot say enough good things about the Diria."

"El personal muy amable, las políticas del hotel muy malas llegué 30 minutos antes del check in y me dijeron que si quería entrar antes de las 3 (30 minutos faltaban) debía pagar $15 por persona. Después de mí llegaron 2 parejas de extranjeros y si pudieron entrar y de gratis. Le pregunté a la Srta y me dijo que los extra y si pueden entrar antes y de gratis, los nacionales no."

"The hotel was fantastic! All the staff were so friendly and helpful, we loved Dejan and his hospitality. The breakfast was great, nice to pick each day and everything was fresh and delicious. The banana bread and lemon loaf were so tasty! Everything was clean and the hotel was located at the best part of the beach. A little bit of a walk to get to town but the trade is that it’s much quieter which was nice. We’d definitely stay again, thanks to all the staff at the Coast Hotel for giving us a proper “home” away from home! Pura Vida!!!"

"Amazing!"

"From the moment we arrived at the hotel, the staff were super unfriendly & not helpful. They did not make eye contact. We asked several staff members where we could find towels & they could only point towards the massive pool. The beach is completely full of people selling things like nothing I’ve ever seen & the vendors are very aggressive in soliciting you. The pool is extremely uninviting with cups and trash left around the pool and the bathroom unusable because it was so dirty. This hotel does not meet normal Westin standards. Thankfully we were able to move to the W next door where everything was wonderful, clean & the staff were amazing and friendly. Rosa made the moving process extremely difficult since she was trying to charge us twice after we were told we would get a full refund for the Westin. Luckily, it was straightened out by the helpful staff at the W. During our stay at the W, we ran into guests of the Westin who were buying day passes at the W for all of the same reasons as noted above - right down to the towels,"