2/10 Terrible
Craig R.
9 July 2023
Disliked: Cleanliness
Beware of couch & guest required to do housekeeping!
My husband booked a Catalina getaway for my birthday… the location was awesome however upon entering the place we noticed everything looked very rundown but seeing there were new trash bags in the trash can I was glad at least that there was housekeeping there.
The couch was so dilapidated to such an extent that it was impossible to relax for the entirety of our trip and we developed hip pain.
The tv in the bedroom did not work so there was nowhere else we could watch tv.
The bed was horribly noisy and the other bed had broken pieces that could’ve been at least glued. The shower head was broken so you had to hold the wand in your hand while taking a shower.
Then on the morning of checkout we get an email that we should take the trash out, replace the trash bags and wash our own dishes! I was mortified when there was no dish soap and I realized we had used dishes that other people also “just rinsed”.
The wine glass had a crust at the bottom that I was unable to scrape off and that the housekeeping evidence of clean trash bags were by the last occupants NOT housekeeping.
At any price per night the least they could do is put a decent enough couch and working tv so that the guests could relax and enjoy themselves and hire housekeepers and not require guest to do housekeeping. Save your money, it’s better to spend a little more or stay at a hotel cause it’s definitely not getting your money’s worth! It’s insulting!
Craig R.
Stayed 2 nights in Jun 2023