Is Uptown Suites Extended Stay Austin TX – North pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Uptown Suites Extended Stay Austin TX – North?

Self-parking is free at this property.

What time is check-in at Uptown Suites Extended Stay Austin TX – North?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Where is Uptown Suites Extended Stay Austin TX – North located?

Located in Heritage Hills, this hotel is within 3 miles (5 km) of La Frontera Shopping Center, Austin Community College Highland and Highland Village Shopping Center. Norris Conference Centers is 3.1 mi (5 km) away.

10/10 Excellent

Ashley

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property to stay at . No complaints

Stayed 21 nights in Jul 2025

10/10 Excellent

Debbie

28 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I love the property. The front desk worker was RUDE when I checked in

Stayed 14 nights in Aug 2025

2/10 Terrible

Anthony

3 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 17 nights in Jun 2025

6/10 Okay

Verified traveller

7 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to bad but has a overbooking issue making it hard to stay for travelers

Stayed 7 nights in Jun 2025

10/10 Excellent

MaKayla

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and very helpful. Room was clean & comfortable. I’d definitely book a stay here again. 10/10 recommend.

Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

29 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/A

Stayed 7 nights in Jun 2025

10/10 Excellent

Tate

23 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everyone was super nice and helpful!! Always had good chats with the staff and some through google translate!!

Stayed 9 nights in Oct 2024

8/10 Good

Hans J

1 Nov 2023

Liked: Cleanliness, property conditions & facilities, room comfort

This is really nicely set up place for a longer stay. It is fairly new, very nice and clean and has pretty much everything I asked for.

Stayed 7 nights in Oct 2023

10/10 Excellent

LISA

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love it, will. Recommend to my family and friends

Stayed 14 nights in Mar 2024

6/10 Okay

Cliff

17 Feb 2024

Disliked: Staff & service

Average

Stayed 8 nights in Feb 2024

10/10 Excellent

William

31 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great and helpful customer service from friendly front desk guy (Cedric), who helped me work through a problem that befell me (my arrival was delayed by a day because of a minor emergency, and he helped me troubleshoot my reservation when I needed to re-book because of the delay). The location of the hotel also was great because it sits at intersection of two major highways. Great place and competitive price for extended stay, with a big-box store within walking distance for essentials. The room was cozy and included everything I needed, including a comfortable bed. All in all I was very pleased and would definitely stay here again when visiting Austin.

Stayed 11 nights in Mar 2023

2/10 Terrible

HERBERT

25 Mar 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

STAY AWAY!!!! The staff is unfriendly and uncommitted. I stayed for 3 weeks. My car was broken into and two times I had bugs in my bed. No response from the management. They refused to provide video recordings to the local police after I filed a report. For 10 days the only elevator in the „hotel“ was out of order. I happened to stay on the 4th floor. Total disaster. The stuff was hiding. The laundry is a dirty filthy place. The front loaded washing machine was full of dog hair and even after me complaining wasn’t cleaned. Stay away from this place!!! YOU DESERVE BETTER.

Stayed 21 nights in Mar 2024

2/10 Terrible

Ronesha

4 Jan 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not check-in due to unwritten clauses

Was not able to check-in, even though I reserved a room in my husband's name. I am awaiting an ID from DPS, and the photo copy of my ID that was mailed to me was (as told to me by Uptown Suites staff (a Hispanic Male and a Caucasian lady who said "they" were the manager)) was not acceptable to use to register as a guest. I was humiliated and embarrassed as a result of this experience. I had caught a Lyft to Uptown Suites with a lot of bags and was eventually told to vacate the premises or APD will come to escort us off the property since I could not "properly pay.. or produce correct documentation to present upon checking in". I was upset and totally disappointed. And, I was still charged outrageously.

Stayed 3 nights in Dec 2020

2/10 Terrible

Verified traveller

11 June 2024

Disliked: Staff & service, property conditions & facilities

Refused to refund overcharge

This is a nightmare from hell. I reserved online to stay at this place from Feb. 13 to Feb. 20, 2024. When I arrived at ~11:15 PM. Feb. 13 and showed the clerk my ID, she told me there was no record of my reservation. I then showed her my confirmation number from Hotels.com. After checking further, she located my reservation and told me the reservation was canceled, due to mistaking my reservation for that of another person they tried to refuse access. She told me she could not restore my reservation. Eventually at 01:15 AM, her boss sent her an email and my reservation was restored. She then proceeded with the registration process. After coming back home and checking my credit card account, I found the motel charged me one more night (Feb. 12, 2014) for "no show", in addition to my 7 nights' charge. This extra charge was totally baseless. I called 3 customer service phone numbers of this motel for several hours, only to be told to go to the motel's website to complain, which I did on Feb. 28, 2024. As of June 11, I haven't received their response yet. I visited this place on May 20, 2024, talked to the manager in person about the overcharge. She told me it was their practice to charge one night's charge the day before the actual arrival day of the guest, and the clerk forgot to cancel that extra charge when I registered. She said she would take care of it. 22 days later, my credit card account hasn't received the motel's refund.

Stayed 7 nights in Feb 2024

10/10 Excellent

Oscar

20 Aug 2025

Stayed 7 nights in Aug 2025

2/10 Terrible

Miriam

14 Aug 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Nicholette

13 Aug 2025

Stayed 7 nights in Jul 2025

10/10 Excellent

Francisco

11 Aug 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Lerbinson

17 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Es un lugar muy bonito mas de lo que esperaba, limpio, la habitacion donde estuve paraceia nueva, la cocina las gavetas el baño todo y las de recepción tambien eran muy amables y pacientes lo recomiendo 100%

Stayed 10 nights in Jul 2025

10/10 Excellent

Verified traveller

15 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jul 2025

10/10 Excellent

Aelissa

6 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Jun 2025

10/10 Excellent

dewuyne

19 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jun 2025

6/10 Okay

Michael

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just gimme a WiFi pw like every coffee shop!

Only complaint is ridiculously convoluted process for connecting to WiFi. Had to spend half an hour on the phone with tech support - twice! Why can’t they just use a password like everyone else?

Stayed 7 nights in Apr 2025

2/10 Terrible

Frank

27 Apr 2025

Mala atención me cancelaron mi reserva y no me dejaron quedar alli

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

15 Apr 2025

Stayed 13 nights in Mar 2025

Uptown Suites Extended Stay Austin TX – North

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Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Kitchen)

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