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Hampton Inn & Suites Austin - Downtown / Convention Center

Photo gallery for Hampton Inn & Suites Austin - Downtown / Convention Center

Featured image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hampton Inn & Suites Austin - Downtown / Convention Center

Hampton Inn & Suites Austin - Downtown / Convention Center

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
200 San Jacinto Blvd, Austin, TX, 78701

Explore the area

  • Popular LocationSixth Street5 min walk
  • Popular LocationLady Bird Lake7 min walk
  • Popular LocationUniversity of Texas at Austin19 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)12 min drive

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About this area

Austin

Located in Austin, Hampton Inn & Suites Austin - Downtown / Convention Center is in the city centre and near the boardwalk. Sixth Street and South Congress Avenue are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lady Bird Lake and Zilker Park. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
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Map

What's nearby

  • Austin Convention Center - 4 min walk
  • Sixth Street - 5 min walk
  • Frost Bank Tower - 5 min walk
  • Lady Bird Lake - 7 min walk
  • University of Texas at Austin - 19 min walk

Restaurants

  • Fogo De Chao - 2 min walk
  • Cooper's Old Time Pit Bar-B-Que - 3 min walk
  • Taco Shack - 4 min walk
  • Eddie V's - 4 min walk
  • One Congress Plaza - 4 min walk

Getting around

  • Austin Station - 2 min drive
  • Downtown Station - 5 min walk
  • Austin-Bergstrom International Airport (AUS) - 12 min drive

About this property

Hampton Inn & Suites Austin - Downtown / Convention Center

3-star Austin hotel in Downtown Austin, walk to Austin Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/café are on-site. All 209 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Hampton Inn & Suites Austin - Downtown / Convention Center offers 209 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – January 2018
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Guest rating 4+
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Business-friendly
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Pool
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3 star
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, plus a deposit of USD 50 per stay
Dogs welcome
Up to 40 lbs/18 kg
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 49 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Austin Downtown
Hampton Inn Hotel Austin Downtown
Hampton Inn Austin Downtown Hotel
Hampton Inn & Suites Austin - Downtown / Convention Center Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 565 out of 986 reviews
5 - Excellent 57%
Rating 4 - Good. 288 out of 986 reviews
4 - Good 29%
Rating 3 - Okay. 78 out of 986 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 986 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Moody Theater for concerts
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Walking distance to restaurants, convenient store around the corner. Very good value for the location.
Stayed 1 night in Nov 2021

3/5 Okay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though I booked a room 4 months prior to my trip, I was given what I felt was the worst room in the hotel on the second floor, looking into the adjoining parking structure where everyone could see in the room, I would need to keep the curtains closed and have no natural light in the room. I complained and was told there were no options. I complained again after someone checked in after me and was given a 10th floor room with a view and was again turned down for a room change request. Later the concierge called and offered me a higher floor which I accepted and had a beautiful view of the sunrise each morning. I was told when I checked in that there would be no daily cleaning of the rooms but what they didn't say is there would also be no daily cleaning of the hallways. There was trash on the floor in the hall my three day stay. I asked a cleaning person if they could please pick it up and they did not. I really felt this hotel was below the standard of a downtown Austin hotel.
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Lots of restaurants in walking distance.
Stayed 2 nights in Nov 2021