Dear David, We very much appreciate your comments regarding your recent stay at Fairmont Austin. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Austin in the near future.Sincerely,

Dear MAXIMILIANO, Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Austin. We greatly value and appreciate your positive and constructive feedback. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you back in the near future.Sincerely,

Dear Maximo, Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you had. This is not reflective of the high standards of service we strive to provide at Fairmont Austin.Please be assured that we take your comments seriously and will address this issue with our team to ensure it does not happen again. We hope you will give us another opportunity to provide you with the excellent service we are known for.Respectfully,

Dear Ruth,Thank you for your perfect rating! We're thrilled that you had such a fantastic experience at Fairmont Austin.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations during your stay. Thank you for choosing Fairmont Austin, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future!Sincerely,

Dear Kyong, Thank you for your perfect rating! We're thrilled that you had such a fantastic experience at Fairmont Austin.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations during your stay. Thank you for choosing Fairmont Austin, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future!Sincerely,

Dear Claire, Thank you for taking the time to share your rating with us. We appreciate your feedback and are glad to see that you had a positive experience overall during your stay at Fairmont Austin.If there's anything specific you'd like to share with us regarding your stay or any areas where we can improve, please feel free to reach out to us directly. We value your input and strive to continuously enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future for an even better stay.Sincerely,

Dear Daniel, Thank you for sharing your glowing review following your recent stay at Fairmont Austin! We're thrilled to hear that you had such a wonderful experience. It's fantastic that you found our hotel beautiful, with a great location and easy parking. We're delighted that our team provided you with friendly and attentive service, and we're happy to hear that you appreciated their recommendations.We're glad you enjoyed our 7th floor rooftop pool! It's great to know that you were able to enjoy it without it being too crowded. We're also pleased that you enjoyed the food options throughout the hotel, whether it was by the pool, through room service, at the Gold Lounge, or at the restaurants.Thank you for your kind words, and we look forward to welcoming you back in a heartbeat for another fantastic stay!Thank you for choosing Fairmont Austin!Sincerely,

Dear James, Thank you for taking the time to share your detailed feedback about your recent stay at Fairmont Austin. We're thrilled to hear that you found our hotel rooms and team wonderful and that you enjoyed the amenities that our Gold level offers, including the complimentary breakfast, plus all the food displays throughout the day.We're sorry to hear about the noise from construction and the surrounding area. We understand the importance of a peaceful environment for our guests and will work to minimize any disruptions caused by nearby construction activities.Additionally, we apologize for the cleanliness issues you experienced at the pool area. Providing a clean and welcoming environment is a top priority for us, and we appreciate you bringing this to our attention. We will address this with our housekeeping and pool staff to ensure that such issues are promptly resolved and do not recur in the future.Your feedback is invaluable to us as we continuously strive to improve the guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,

Dear Eric, Thank you for choosing Fairmont Austin once again and for taking the time to share your experience with us. We are thrilled to hear that your second stay was just as wonderful as the first. Your kind words about our clean rooms, excellent service, and delicious food offerings on the Gold level are greatly appreciated.We look forward to welcoming you back for another exceptional stay in the future.Sincerely,

Dear Michelle, Thank you immensely for sharing your exceptional experience at Fairmont Austin! It's delightful to hear that you found our Gold Experience to be worth every penny and that our service surpassed your expectations. Providing a haven for our guests amidst the demands of a convention is our utmost priority, and we are thrilled to have succeeded in doing so during your stay.Your recommendation means the world to us, and we look forward to welcoming you back for another memorable experience in the near future!Sincerely,

Dear Elizabeth, Thank you for taking the time to rate your experience at Fairmont Austin! We appreciate your 5/5 rating and are delighted to know that you had a positive stay with us. We look forward to welcoming you back to Fairmont Austin in the near future for another exceptional stay! Sincerely,

Dear Kirill, Thank you for choosing to stay at Fairmont Austin. We appreciate your rating and hope you had a pleasant experience with us. If there are any specific areas where we can improve to earn a perfect score from you in the future, please don't hesitate to let us know.We value your feedback and hope to have the opportunity to welcome you back for an even better stay.Sincerely,

Dear Joanne, Thank you for taking the time to rate your experience at Fairmont Austin! We appreciate your 5/5 rating and are delighted to know that you had a positive stay with us.We look forward to welcoming you back to Fairmont Austin in the near future for another exceptional stay!Sincerely,

Dear Anna, Thank you for taking the time to rate your experience at Fairmont Austin! We appreciate your 5-star rating and are delighted to know that you had a positive stay with us. We look forward to welcoming you back to Fairmont Austin in the near future! Sincerely,

Dear Rachel, Thank you for taking the time to rate your experience at Fairmont Austin! We appreciate your 5/5 rating and are delighted to know that you had a positive stay with us. We look forward to welcoming you back to Fairmont Austin in the near future! Sincerely,

Dear Maha, Thank you so much for awarding us a 5-star review! Your positive rating is greatly appreciated. We're delighted to have had the opportunity to provide you with an exceptional experience, and we look forward to welcoming you back to Fairmont Austin for another wonderful stay!Sincerely,

Dear Eric, Thank you for sharing your wonderful experience! We're thrilled you enjoyed the Fairmont Gold perks and the exceptional service provided by our team. We can't wait to welcome you back for another fantastic stay, especially when the weather's perfect for enjoying our pool and more downtown adventures!Sincerely,

Dear Sandy, We're delighted you had such an amazing time at Fairmont Gold! It's wonderful to hear that you enjoyed the Gold lounge, daily breakfast, the vast variety of food offerings, and the stunning views! Our team works hard to ensure every guest has a 5-star experience, and we're thrilled that it showed during your stay. Thank you for recommending us, and we can't wait to welcome you back for another exceptional stay.Sincerely,

Thank you very much for the kind sentiment. We are very happy to hear that we were able to enhance your time in Austin. Have a great night and we hope to see you again sometime soon!

Thank you very much for the kind sentiment. We are very happy to hear that we were able to enhance your time in Austin. As well, we apologize for the shortcomings experienced during your stay and truly appreciate your feedback. Have a great night and we hope to see you again sometime soon!

Dear Rebecca, Thank you for taking the time to rate your experience at Fairmont Austin! We appreciate your 5-star rating and are delighted to know that you had a positive stay with us. We look forward to welcoming you back to Fairmont Austin in the near future! Sincerely,

Dear Irene, Thank you for choosing Fairmont Austin to celebrate such special occasions! We are thrilled to hear that our Fairmont Gold team went above and beyond to make your stay memorable. It's always heartening to know that our efforts contribute to our guests' joy, especially during celebrations like birthdays. We're glad you enjoyed the hotel's beauty and took advantage of our BMW SUV house car! We apologize for any inconvenience caused by the room size but are pleased to hear that your children enjoyed having their own beds. Your kind words motivate us to continue providing exceptional service, and we look forward to the opportunity to welcome you back for more celebrations and memorable experiences at Fairmont Austin. Sincerely,