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"Guiet, freindly and helpful"

"Hotel is set in surrounded by magical Alps, staff is super friendly and helpful."

"Friendly staff, great view from the two balconies, lovely bar"

"The staff was incredibly accommodating and friendly! The room was nice and clean with a great balcony overlooking the mountains."

"We stayed in a triple room which was very spacious and modern!"

Travelling for leisure

"I called the night before my arrival and was told that I would have to walk from the bus station to the hotel. It was not easy as uphill and I had two bags. When i arrived ( rather hot amd bothered), the receptionists said I should have called them to pick me up! Once checked in, I called reception three times and room service (there is no mini bar) and no k e picked up. I was told the phone system was not working (although they did get it operating). Electric sockets in hotel were not...