Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (Large Unit) | Private kitchen
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Reviews of Sunset Lodge Motel

3 out of 5
Sunset Lodge Motel
312 Te Atatu Road, Auckland

Reviews

6.2
Rating 10 - Excellent. 9 out of 98 reviews" "
Rating 8 - Good. 28 out of 98 reviews" "
Rating 6 - Okay. 37 out of 98 reviews" "
Rating 4 - Poor. 11 out of 98 reviews" "
Rating 2 - Terrible. 13 out of 98 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
No handy bedside light on one side of bed. Furniture is terribly outdated. Rusty heater on wall. Rusty bedside light. Broken kitchen cupboards. Broken floor skirting board. Only two drinking mugs, both stained. grubby tea-towel. Overall condition of unit very poor and depressing.
Stayed 2 nights in Nov 2017

6/10 Okay

Teresa, new zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth price
Noisy as can hear other guests in their rooms. Think it is permanent housing for some. Outdated decor. Shower is for a very skinny person as have to squeeze between door & wall & turn shower on after in as water will hit door & go outside onto floor. Not the best parking. No extra blankets when cold, and old smelly wall heater.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Clean & Tidy
Room was clean & tidy but smelt of cigarette smoke, we are non smokers so I guess it affect us more.
Stayed 1 night in Aug 2017

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2017

2/10 Terrible

darts

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly disappointing
Grotty motel filled with social housing tenants on a busy noisey road. Shouting in the middle of the night, being watched by tenants sitting on balconies drinking and smoking, felt like we would get robbed as soon as we went out!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's ok...
We stayed in this motel for two separate stints during the Lions Tour of 2017. At first sight the hotel looked in need of a refurbishment and a bit run down; however, the staff were friendly and helpful. The room smelt of damp - probably because we arrived at the depth of winter. Unfortunately there were areas where it could certainly be improved on. The shower platform does not drain, so one is forced to shower in a puddle, and some of the windows do not open/close very well. There is residual noise from the room but that is due to it being close to a main road (Te Atatu South). There are some amenities near by, including a large supermarket and petrol station. There is on-site parking. Overall this is an ok place to stay for a short while if you don't want to pay central Auckland prices, and is easy to get on the motorway to explore other parts of New Zealand, but I wouldn't stay here for as long as we did.

8/10 Good

Atishma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Table was dirty and sticky which in turn made us feel that it wasn't a very nice place to stay, water was hot in shower which was good though.

6/10 Okay

Paul, Motueka

Disliked: Cleanliness, property conditions & facilities
Convenient motel for my area
Four nights at a convenient location. Old style motel looking rather tired, but adequately equipped for a short stay by a single person who doesn't want to self-cater. The room smelled strongly of cigarette smoke and sweaty bodies, indicating that drapes, furnishings and bedspread etc need drycleaning, and the bed itself needs some sort of anti-bacterial treatment.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a welcoming place, looks shabby outside and in
Police arrived, homeless people staying, won't be going back.

2/10 Terrible

shona, taupo

Disliked: Cleanliness, property conditions & facilities
update required
Cigarette burns on carpet. Marks in hand basin. You needed to hold shower hose to wash as you were unable to point water down on to yourself. Skirting boards needed a clean. Police arrived to checkup on a person in one of the rooms. They had no vacancies.

2/10 Terrible

tina, taranaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks like a long term stay for terminal dolebound
Choose not to stay it looked dirty, receptionist was rude coat us $50 to cancel! Would not advise staying here

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Never again... noise all night and think it was the owners rather than other guests.

8/10 Good

Hilary, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Just stayed overnight. Check in easy. Room comfortable. Would have liked hair drier in room

4/10 Poor

judith, rotorua nz

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed
Booked and prepaid for 3 nights, we where aware that it was possibly going to be shabby because of the resonable room rate so that wasnt going to be a problem. What we found was there are semi permanent government funded residents living there who come and go in vehicles all night , will sit and talk with each other (or on their mobiles) on bbq tables placed right outside our ranchsider with our bed right there - they slammed their ranchsliders and made no attempt to be considerate .....managment was very good and refunded 2 nights so we could leave but we got NO sleep

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Was disappointed with the condition of the room. Two power points in key locations didn't work, the shavers socket was falling out of the wall and the overall cleanliness wasn't that great. For the price we payed for one night the conditions should have been far greater.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Appears to be a live-in motel, which is a bit awkward. Facilities were average. No hair dryer in room. Noise from street not bad even with the roadworks going on right outside.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and neglected.
No actual sign saying Sunset Lodge just Motel so thankfully we had our Google Maps to say we'd arrived. The motel is old and run down and lacking in ground and property maintenance. If there had been anything else available in Auckland we wouldn't have stayed after seeing it from the road - I actually tried to call a few from the car before we even drove in!! There are cigarette stains on the dated vanity and no working lights or power points in the bathroom. Decor is from the 70s/80s at best. Bed was HARD; we don't mind a firm matress but this was something else! While the room 'smelt' clean...it wasn't. The office stank of stale cigarette smoke...but the quiet Asian man behind the desk was friendly and helpful. That's really the only positive I can give.

8/10 Good

db, katikati

Liked: Cleanliness, staff & service, room comfort
handy to the motorway
Although the road was subject to road works thats to be expected in auckland. Service was prompt beds were comfortable. The shower was quite tiny so I dont know how big breasted women would manage to close the door. But it was nice and hot. If you ever want to walk from western springs to the motel the north west cycle track is ideal well lit and takes one hour 50 minutes. Getting a car out of parking or trying to find a taxi could take that long. the trip to the Bombays took 40 minutes leaving at 9.30. So all in all the guns concert was great accommodation handy and we must have flucted the traffic madness

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Convenient
Comfortable with affordable price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place to stay, felt very unsafe with many people coming and going throughout the night. Rooms rented out hourly.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place.
Horrible. Looks like its being used for winz beneficiary temporary accommodation. Music played until 7 am. Visitors coming and going all throughout the night. Tenants smoking P (meth).

2/10 Terrible

Sandy , Blenheim nz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we expected
Motel run down gardens untidy and swimming pool is of limits now for owners use only. Not one night decent sleep as permanent people living there are very active all night and too much noise made by them at night. Our room was bearly serviced. They was blood on the walls and doors which I had to clean up myself as it was there when we arrived. I would not recommend or stay again.

2/10 Terrible

flick, rotorua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean motel
This motel was the worst I have stayed with, cobwebs round the ceiling, dusty skirting boards, no pool yet adverts display pool, kitchen curtains when pulled dropped dust over sink, hair in the shower tray

4/10 Poor

Judy, Formerly NZ now Australia.

Liked: Cleanliness, staff & service
Checked out early
Motel not looking as good as I remember, road works didn't help. Couldn't fault the cleanliness of the room A plus for that, the owners very understanding when I complained about the noise coming from the room above still going at 1:30 am and gave me my money back. This is due to the upstairs units being let out long term. I think Expedia should let people know that this is happening and good on the owners for utilizing their business.

4/10 Poor

Verified traveller

Disliked: Room comfort
Staff and room were fine,other occupants not

4/10 Poor

Mary, Kawerau

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Sunset Lodge Overnight stay
We had booked a 2 bedroom unit , but on arrival were told it was actually 2 1 bedroom units. The units were clean. but 1 unit smelt strongly of stale cigarette smoke. Found bed very hard and curtains were very poor quality and let in a lot of light. Would never stay here again.

4/10 Poor

tracey, Whanganui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont do it!!!!
beds were extremely hard, we had to ask for additional topper pads, hotel looks like people live there as we witnessed several domestic incidents, no engagement from staff to see how our visit was going, one of our parties relocated due to condition of the motel, and found something way nicer close to town

2/10 Terrible

L J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good value money very disappointed
Not good value money very disappointed

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Pleasant staff but tired rooms
Room was very tired and very much in need of refurbishing . Hearing was a bar heater on the wall and inadequate to heat the room .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
not a lot of choice on Te Atatu Peninsula
For the price i would expect more in the way of facilities. It is very basic but clean apart from a sticky floor which i think may be the result of the cleaning product used. having said that the bed is comfortable with an electric blanket which was needed as there is only one small heater fixed to the wall. The staff are friendly the only reason I would recommend it is because there is not a lot else in the area

6/10 Okay

Leigh

8/10 Good

Sharon, Pukekohe, NZ

Liked: Staff & service
Disliked: Property conditions & facilities
Nice enough but very dated and in desperate need of a spruce up. Great location.

8/10 Good

Sporty Travel, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay handy to Western motorway
We needed a place to rest during a sports event held over the weekend. Lovely rest, comfortable beds, lots of room, very clean, friendly reception at check in. The décor reminds me of the 70-80s - has plenty of character. Great cooking and eating facilities.

6/10 Okay

Joan, Sydney

Convenient for our needs
The motel is an older style so do not expect luxury. Priced ok all linen changed daily except bed which is not made either. The staff were helpful and friendly. Mattress firm but I liked that. Shower recess in room 2 very small as narrow door opens inwards tight for plus sizes. We stayed as it was close to Trust stadium.

8/10 Good

Shirley, South Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing stay
The lady in reception was a pleasure to deal with on arrival. No problems. and a cheery wave on leaving.

6/10 Okay

Hughie, New Plymouth

Liked: Cleanliness, room comfort
Weekend Stay.
Stay was fare, Cleaning Staff great,Only problem the shower unit needs fixing couldn't lower it. Also bathroom window needs repairs, Open window had to lift to close, the left side has drop. Would have liked a bin in bathroom , for ladies needs,Better Sky Tv program's Traffic heavy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CJL, Nomadic

Liked: Room comfort
Adequate
Not the best, not the worst, in this price range. Kitchenette OK, though one of the 4 rings on the stove was not working. Air-conditioned. Coin-operated washing machine and dryer (can get change from reception). Could be a little cleaner. Otherwise quite adequate for a short stay not too far from the city.

8/10 Good

Deanna, Kaitaia

Liked: Room comfort
Good motel. Great for motorway access. Good rooms for families however found to be a bit dirty, there were bugs stuck all over the ceiling in bathroom and wall behind oven was dirty and underneath sink in bathroom was black. Also microwave did not work.

6/10 Okay

mary, melbourne

Liked: Staff & service
easy to find
despite it's reputation locally staff were pleasant hotel could have been a bit cleaner but you gat what you payfor

8/10 Good

RaisedByCats, Masterton

Liked: Cleanliness, staff & service, room comfort
Convenient to Motorway
As mentioned in previous reviews, this hotel is a little tired but clean with pleasant staff. I had a room away from the road and it was quiet. There is no air conditioning, but a fan was provided. The shower door opens inwards so wouldn't be suitable for a stout person. It is very close to the Te Atatu on ramp meaning that even at rush hour you can get on the motorway without a massive wait. Generally given how cheap is is, this is very good value. There was no "ick" about it, just tired.

2/10 Terrible

Stephanie, Auckland, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy disruptive hotel
Hotel refused to clear the noisy teens in the carpark, who vomited on my car at night. Partner and I got no sleep as they were jumping in the pool and throwing bottles around. Never staying again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
But of a dive, kinda like a crack dealers mini ghetto is the feeling from the location on main rd and initial view, run by Asians who do their best with what it is, you can easily fun better for a few more dollars.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Adequate
This motel was fine , the price was right , and the experience was very much on par with other motels in the price range. Helpful and pleasant owner operators

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Totally fine for what we were after - simple, straightforward, accessible.

8/10 Good

Hui

Liked: Staff & service
The owner was nice, friendly.
short stay and it was a good one. room was big enough, in Auckland cycle.

6/10 Okay

Virginia

Liked: Cleanliness, staff & service, room comfort
freedom
close to the people I needed to see

10/10 Excellent

Verified traveller

Liked: Staff & service

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Sunset Lodge, Henderson
Stayed for a night when a Henderson the next day. Was convenient. Took a little time getting out of the Motel on a busy road.