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32-inch LCD TV with satellite channels
Fridge, microwave, oven, hob
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains

Guest reviews

4.2 out of 5 Very good
531 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Kitchen
Air conditioning
Washer
Dryer
Breakfast Available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationAuckland Ferry Terminal4 min walk
Popular LocationSkyCity Casino8 min walk
Popular LocationSky Tower8 min walk
AirportAuckland (AKL-Auckland Intl.)29 min drive

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  • Apartment, 1 Bedroom

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    More detailsApartment, 1 Bedroom

About this property

Quest on Queen

3.5-star Auckland aparthotel in Auckland Central Business District, walk to Auckland Ferry Terminal
Dry cleaning, laundry facilities and free newspapers are available at this smoke-free aparthotel. WiFi in public areas is free. The apartment provides a kitchen with a fridge, an oven, a hob and a microwave. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a living room.
This aparthotel offers 36 forms of accommodation with washers/dryers and free newspapers. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Parking nearby: NZD 30.00 per day
  • Off-site parking (reservations required)

Family friendly

  • Cots (infant beds): NZD 10.00 per night

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 4 AM–10 AM: NZD 12 per person
  • Room service available

Bedrooms

  • 1 bedroom
  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 30 per day

Bathrooms

  • 1 bathroom
  • Shower
  • Hydromassage shower head
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers
  • Free local calls

Location highlights

  • Near a train station
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness facilities nearby (free access)

General

  • 36 rooms
  • 16 floors
  • 1 building
  • Built in 2006

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30 per day.
Cots (infant beds) are available for NZD 10.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 12 per person (approximately)
  • Nearby parking fee: NZD 30.00 per day
  • Crib (infant bed) fee: NZD 10.00 per night
  • Rollaway bed fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
On-site parties or group events are strictly prohibited

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Queen Apartment Auckland
Quest Queen Apartment
Quest Queen Auckland
Quest Queen
Quest On Queen Hotel Auckland Central
Quest On Queen Auckland, New Zealand
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

About this area

Auckland

Located in Auckland, this aparthotel is in the city centre and near a train station. St. Patrick's Cathedral and Britomart Transport Centre are notable landmarks, and travellers looking to shop may want to visit Queen Street Shopping District and DFS Galleria Auckland. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed.
View map
Popular Location

What's nearby

  • Auckland Ferry Terminal - 4 min walk
  • SkyCity Casino - 8 min walk
  • Sky Tower - 8 min walk
  • Princes Wharf - 9 min walk
  • Viaduct Harbour - 10 min walk

Getting around

  • Auckland Britomart Station - 4 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 29 min drive

Frequently asked questions

Can I cancel my reservation for free at Quest on Queen and receive a full refund?
Yes, Quest on Queen offers free cancellation on select room rates, because flexibility matters! Please refer to Quest on Queen cancellation policy on our site for more details about any exclusions or requirements.
Is Quest on Queen pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Quest on Queen?
Check-in is from 2:00 PM to anytime.
What time is check-out at Quest on Queen?
Checkout is at 11 AM.
Where is Quest on Queen located?
Located in Auckland Central Business District, this aparthotel is steps away from Queen Street Shopping District and Britomart Transport Centre. Auckland Ferry Terminal and DFS Galleria Auckland are also within 5 minutes. Auckland Britomart Station is only a 4-minute walk.
4.2
Very good
531 reviews
5 - Excellent
223
4 - Good
222
3 - Okay
57
2 - Poor
17
1 - Terrible
12

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Good price parking was a great perk and really nice people at reception would definitely stay here again
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, amenities
Stayed 1 night in Jun 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Great location at the bottom of Queen Street, the room was fine, had the feel of a small apartment rather than a hotel which was nice, with a small kitchen. Would be fine for longer stays with a washing machine and dryer in the bathroom. Was great that the room had a balcony and air conditioning
Stayed 1 night in Jun 2020

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
Great location but beware the noise
Fantastic location right in the downtown and accessible to the shops, viaduct and nightlife within metres. The only downside if you stay the weekend and don’t plan to party into the small hours, you will still hear the party going on outside. There is little to no soundproofing of this hotel and while I stayed on one of the higher floors the noise felt like it was outside my window. Complementary ear buds are provided but provided little compensation. I got a great rate here and would definitely stay again - just probably during the week or if planning to party to 3am Friday and Saturday nights. Clean and spacious room with a bonus balcony, absolutely no faults there. They just need to insulate and soundproof the windows to eliminate the party noise like most other city hotels do to be perfect.
Stayed 3 nights in Jun 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Apartment was clean and spacious, most of the amenities you'd want were all there.
Stayed 1 night in Jun 2020

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