Hello Nicole, Thank you very much for your feedback, we kindly value your experience with the Our Hotel, & kindly hope to see you again soon.Kindest Regards

Hello Victoria,Thank you for sharing your review! We appreciate your feedback. It’s great to hear that the room was lovely and that the amenities, including the weight scales, were good. Having those little extras can make a difference in a hotel stay. Makeup Mirror and Vanity Bench: We appreciate your view in how important it is to have a functional makeup area. It’s interesting that you mentioned the mirror and vanity bench depth. Thank you for sharing your point of view, this is something Our valuable staff would love to make this experience much smoother for our next guest. We love to treat our Guest with the best, a comfortable bed which is essential for a good night’s sleep, and it seems like you enjoyed that aspect of your stay with complimentary water bottles inside the room.Our Food and Beverage prices is not uncommon for hotel restaurants and bars to have higher prices. However, we are also glad there are more affordable options nearby the Hotel, which gives guest a variety of options close by, (Taco Bell and McDonald’s).Our Team will always do their best to accommodate to different preferences & cuisines options on request. It’s unfortunate that there were only two wait staff during busy times. Waiting for orders can be frustrating. As for the bar service, it’s odd that the manager wasn’t aware of guests needing assistance. We kindly apologies for the inconvenience & appreciate your feedback in sharing your experience, & can only share your feedback with our Team, to ensure future experiences for Guest is more valuable. Despite the hiccups, I’m glad you enjoyed your stay overall. Spoiling yourselves after a European holiday sounds like a well-deserved treat! In regard to training: Your suggestion to train hospitality staff to read clients better is valuable. Understanding guest needs and providing excellent service is crucial.Thank you for sharing your insights, and I hope your next hotel stay exceeds your expectations!

Dear Joanne,We are grateful for your stay at DoubleTree by Hilton Karaka. Your feedback is of utmost importance to us. Our team look forward to welcoming you back in the near future.Warm regards.

Thank you very much for choosing to stay with DoubleTree by Hilton Karaka. It was a pleasure having you, and we hope to see you again soon.Kind regards,

Hello Susan,Thank you very much for your choosing to stay with DoubleTree by Hilton Karaka. We kindly apricate your valued feedback.Kindest regards

Thank you, Amanda, for choosing to stay with DoubleTree by Hilton Karaka. We appreciate your feedback. We look forward in seeing you again.

Hello Mel, Thank you very much for choosing to stay with DoubleTree by Hilton karaka, We appreciate your feedback. & hope to see you again soon.

Greeting's Rick, Very delighted to hear you have enjoyed your stay with us, kindly appreciate your feedback. And hope to see you again soon.

Greeting's Wuhua,Thank you very much for your choosing to stay with DoubleTree By Hilton Karaka.We hope you will stay again soon. Kindest regards

Dear Zhan Thank you very much for choosing to stay with DoubleTree by Hilton Karaka. It was a pleasure having you, and we hope to see you again soon.Kind regards,

Thank you, Patricia, for choosing to stay with DoubleTree by Hilton Karaka. We kindly hope to see you again soon.

Greetings DorothyThank you very much for choosing to stay with DoubleTree by Hilton Karaka. We are very pleased you have enjoyed your stay, it would our pleasure to have you come back again soon, Warmest Regards

Thank you, Walter, for choosing to stay with DoubleTree by Hilton Karaka. We kindly hope to see you again soon.

Hello Collin, Thank you very much for choosing to stay with DoubleTree by Hilton karaka, We appreciate your valued feedback about our property & hoped you enjoyed your stay with us. Kindest regardsDoubleTree By Hilton Karaka

Thank you, Emma, for choosing to stay with DoubleTree by Hilton Karaka. We kindly hope to see you again soon.

Hello Windy,Thank you for your review, we value your feedback. Our Team will do their best in looking into temperature checks to ensure the pool remains at a certain temperature.We would be delighted to have you stay with us again, Kindest Regards

Hello Tonya,Thank you very much for your review. Our team, take pride in giving our Guest a Warm Cookie welcome. We appreciate your feedback. Warmest regards

Hello Sergei, Thank you very much for your review. We are very happy you have enjoyed your time with us, We hope to see you again soon. Kindest regards

Greetings Susan,We are truly grateful for your stay with DoubleTree by Hilton Karaka & hope to see you again soon. Warmest regardsDoubleTree B Hilton Karaka.

Good morning, Sheryl,I would like to thank you for your choosing to stay with DoubleTree by Hilton Karaka.Thank you very much for advising us of lack of eating places around the surrounding area of the Hotel. We kindly apologies for the inconvenience of the hotel location & hope you will come back to stay with us in the future. Kindest regardsDoubleTree By Hilton Karaka

Dear Katie,Thank you for the rating. Please visit us again soon.Best Regards

Dear Raymie,We are pleased you found the surrounds beautiful and room clean. The staff is our greatest asset and happy that you enjoyed the service.Hope to see you again soon.

Dear Emma,Thank you for the rating. We hope to serve you again soon.

Dear Bobby,Thank you for your comprehensive review. We appreciate the time you took to write the feedback and fellow travelers will find it helpful. We hope to welcome you back here soon.

Dear Jason,Thank you for the feedback. We are sorry about the impression of the staff, they are our greatest asset. We will correct any service failures as soon as possible.

Dear Marshall,Thank you for the rating. Hope to serve you again soon.

Dear Anon,We appreciate the rating. Thank you!

Dear Salevao,Thank you for the rating.

Dear Masanga,We appreciate the feedback and hope to welcome you back soon.

Dear Mehmet,We appreciate the review, thank you.

Dear Andrew,Thank you for the rating. We appreciate the recognition.

Dear Juliet,Thank you for your rating, we are pleased you enjoyed your stay and found our team helpful.

Dear Gerrard,Thank you for the rating!

Dear Christina,We are pleased you found the location good and the staff friendly. Hope to serve you again soon.

Dear Augustine,Thank you for the rating!

Dear Rowan,Thank you for the rating!

Dear Anita,Thank you for the rating!

Dear Liz,Thank you for the feedback. We apologize if there is something we could have done better. Our partner will review your feedback as well.

Dear Valerie,Thank you for your review. We appreciate it and hope to be of service to you in the near future.Kind Regards

Dear Priya,We focus on delivering the highest quality experiences for our guests and apologize for the review you are making. We will review your feedback with our team and implement any learnings to improve. Thank you, we hope to get another opportunity to serve you.Kind Regards

Dear Michelle,We are delighted that you had a wonderful stay, please visit us again. We look forward to welcome you.Best Regards

Dear Graham,Thank you for your comment. We always look for ways to surprise and delight our guests and are pleased that you were.Please visit us again soon.Best Regards

Dear Janice,Your rating is appreciated, and we hope to serve you again soon.Best Regards

Dear Michael,We are pleased that you had so many good experiences during your stay. Thank you for the comments and rating. We appreciate your support.Best Regards

Dear Amanda, We are delighted to read your comment and receive your review. Hope to serve you again soon. Thank you for staying with us.Best Regards

Dear Gary,Thank you for the rating. We appreciate the time you took and your support.Best Regards

Dear Catherine,Thank you for rating your stay experience, we appreciate the feedback.Best Regards

Dear Sarah,Thank you for your rating and comments. We are working on improving the cellular services in our building. We appreciate your support and are pleased you were comfortable.Best Regards

Dear Joanne,Thank you for the review and letting us know about your experience. Thank you for staying with DT Karaka.Best Regards

Dear Robyn,We appreciate receiving feedback like yours. We are delighted that you had such a good stay and that the amenities we provided was to your liking. We hope to serve you again soon.