"We stayed on the Laguana side and the room we had was disgusting. I have never stayed in such a nasty room before. They said the hotel was booked so no other rooms were available due to some sort of event. The rug was dirty and sticky, under the table where you could sit and eat in the room was never vacuumed and had dried white stuff on it, the table tops had food crumbs still on them, the bathroom floor needed to be mopped and the chairs in the room had food crumbs along the crevices of the chairs and seat. This was the worst and will never go back again. We are planning our weekend getaway at another property next month"