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Reviews of Studio 6 Duluth, GA - Atlanta - Gwinnett Place

2 out of 5
Studio 6 Duluth, GA - Atlanta - Gwinnett Place
3525 Breckinridge Blvd, Duluth, GA

Reviews

6.6
Rating 10 - Excellent. 63 out of 212 reviews" "
Rating 8 - Good. 51 out of 212 reviews" "
Rating 6 - Okay. 30 out of 212 reviews" "
Rating 4 - Poor. 19 out of 212 reviews" "
Rating 2 - Terrible. 49 out of 212 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very beautiful property and for the price everything was excellent me and my husband have decided that this is our place to stay whenever we come to Atlanta. We really enjoyed the stay. Thank you so much for you hospitality.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Deckland

Liked: Property conditions & facilities
Clean
Stayed 7 nights in Dec 2023

4/10 Poor

Lorraine

Disliked: Cleanliness, staff & service
Meh!
no clean towels or linens over 4 days. Cart your own garbage out and bring your own toilet paper. Overpriced, poorly managed, dirty.
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tyrone

Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Stayed 2 nights in Nov 2023

8/10 Good

Heather

Travelled with family
Liked: Cleanliness
All the accommodations of home for a fair price. Only complaint is the 3 cockroaches I saw .. but they did come to spray insecticide and haven’t seen them since.
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Heather, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some room issues and reported it to the front desk clerk....... No one came to check
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Keisha,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Bhavna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very nice. Staff really really nice. Appreciate them. They also have laundry facilities on site.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Bhavna,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Clarence

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was ok needed some updates
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 30 Nov 2023
Hi Clarence,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
Hotel staff very friendly and helpful
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and cold
Dedinetly sub par bed is small and lumpy blankets are thin hole in blanket heat did not work in room 207 there were roaches things are falling apart. Just not a good stay at all will never happen again Definetly do.not recommend.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Michael,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was horrible !!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Ernesto,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Nia

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2023

4/10 Poor

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff are very nice, room is very dated, not clean, and the non smoking room smelled of weed.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Chelsea,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Destiny

Liked: Staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Alauddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
Horrible. The place is clearly home to people who can't afford to live anywhere else. It is essentially a neighborhood with people constantly outdoors talking loud with children. I had to listen to the upstairs resident stomping until 2 in the morning. Avoid this place at all costs if you are not desperate. The positive reviews are all garbage and lies.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Yong woo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 🤗
The Stay was amazing & hotel management is awesome. They called us & kept the room ready much before our arrival. It was all clean and well maintained studio suit. We enjoyed our stay there and would like to visit again. Many Thanks!!
Stayed 1 night in Sep 2023
Response from Nancy Y. on 22 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room. Bathroom shower and toilet seat needs to be replaced. Kitchen and bedroom very nice.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Chelsea, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Lori

Stayed 2 nights in Aug 2023

8/10 Good

Lori

Stayed 1 night in Aug 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and very clean
Stayed 1 night in May 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Bryan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Response from Brand Experience Team on 31 July 2023
Hi Tori,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 July 2023
Hi Adrian,Thank you for the perfect rating!!Maz K.#Team6

4/10 Poor

Rubidia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Allyra

Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Yong

Liked: Staff & service
Disliked: Property conditions & facilities
Need to maintain what they have.
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 4 July 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and safe
Stayed 1 night in May 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
It’s safe and quiet. This is my 4th stay and would recommend it.
Stayed 1 night in May 2023

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service
They charged my card and refused to give me the room I paid for!!!!
Stayed 1 night in May 2023
Response from Nancy Y. on 13 June 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 1 night in May 2023
Response from Nancy Y. on 13 June 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

SHANE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pulled up for check in and nobody in the office , called no answer , 10 minutes later , someone walks in the office and says she saw us go in and out (but still let us wait) . Room was dirty , had roaches , weird smell . Never again
Stayed 1 night in May 2023
Response from Brand Experience Team on 30 May 2023
Hi Shane, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Good

Doris

Stayed 1 night in May 2023

10/10 Excellent

Scyrece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Eddie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unhappy
After I made reservation for March 25, the hotel (Studio 6 at 3525 Breckenridge Rd Duluth GA) called and said they could not rent us a room due to a DNR (do not rent) on my name that I was unaware of. When I asked her for details concerning it or identification information about the person with my name and for contact info for who I needed to call regarding it she said NO and that she still could not let us stay. We had to go and pay for another hotel room to stay at being we were over 4 hours away from home. When I checked my bank account following day no refund was issued and when we contacted Hotels.com (being that was the website/company I reserved the room through)we were told that if we cancelled or changed that booking it was non refundable but we didn't do either one. The hotel (Studio 6) did it and then refused to give us our money back. So needless to say I am NOT happy. We did file a police report being we didn't break the policy and the actual person that the DNR was supposed to be on wasn't even me.
Stayed 1 night in Mar 2023

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities
Not good
Stayed 1 night in Mar 2023
Response from Nancy Y. on 17 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

delores

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sooooo the room smelled weird the toilet seat was not attached to the toilet there was a burn mark on the toilet the shower was unpleasant to look at i did not take a shower. there was a couple fighting next door all night. i will not book this room ever again. did not look like the pictures.
Response from Brand Experience Team on 8 Dec 2022
Hi Delores,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Delores

Disliked: Amenities, property conditions & facilities
It took a hour to check in because nobody was in the office then when she came she let me know after checking in that somebody was getting robbed and my room was directly infront of everything the police was everywhere the stove nibs where broke it was a struggle room
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 8 Dec 2022
Hi Delores,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Irma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Brand Experience Team on 8 Dec 2022
Hi Janet,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Brand Experience Team on 8 Dec 2022
Hi Haley,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 8 Dec 2022
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service
Great staff, clean rooms.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 8 Dec 2022
Hi Miriam,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service
Very clean & courteous staff
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 8 Dec 2022
Hi Miriam, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I drove 12 hours to see my Mom who passed away on 6-4-22. The bed spread on my bed was stained beyond belief. Whoever is in charge of housekeeping should be let go. And, the housekeeper should always stop and look back at room that was just cleaned to see if the room was made up to a high standard.To think that a heavily stained bed spread was a good idea is pathetic and indicates poor leadership from the top. Also, my mattress should be thrown in the dumpster! It was completely worn out--no support and uneven. I will be seeking a full refund after my Mom's funeral.
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 8 Dec 2022
Hi James,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Syed Ahsan

Disliked: Staff & service
I have had a constant booking of a room in the hotel since November 2020. That is almost 1 year and 6 months. Today (i.e. for 22nd April only..) I missed booking early.. And the manager Nisha (I think) tells me to get lost. Even though i have booking for Saturday onwards.. I have her whatsapp chat screenshot.. Even though i have a booking from 23rd april onwards.. Its just one day.. 22 nd april 22 for which i do not have booking.. I think she expects me to grovel in front of her..
Stayed 5 nights in Apr 2022
Response from Brand Experience Team on 25 May 2022
Dear Syed, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

4/10 Poor

Mercy

Disliked: Cleanliness, staff & service
I arrived a little after 5pm and was given the key to a dirty room. The bed had been slept in and not changed. I had to drive out to give time for the room to be cleaned. This made me wonder if O was sleeping under fresh comforter and blanket.
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 25 May 2022
Dear Mercy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.