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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Airport North

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 1065 out of 2546 reviews" "
Rating 8 - Good. 677 out of 2546 reviews" "
Rating 6 - Okay. 366 out of 2546 reviews" "
Rating 4 - Poor. 202 out of 2546 reviews" "
Rating 2 - Terrible. 236 out of 2546 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kerlinda

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Zannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Zannie, It was a pleasure having you as our guest at La Quinta Inn & Suites Atlanta Airport North. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Isaac Leonards

8/10 Good

Edmond

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Property is clean hous keeping not so good when you staying two days or more
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Edmond, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the nice rating. We are glad to read that you found your property to be spotless. However, we are sorry for the inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our team to ensure that such incidents do not occur in the future. We hope to welcome you again soon. Sincerely, Isaac Leonards General Manager

10/10 Excellent

Arminius

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, friendly and good food options
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Arminius, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the high rating. We are glad that you loved our spotless property and our amenities. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Isaac Leonards General Manager

4/10 Poor

luis

Travelled with family and small children, Business traveller
Our room had a clogged toilet. This was an uncomfortable situation. Then, we were charged $10 per night for parking. I wasn't told that parking would be an additional charge. Parking should be included at the property.
Stayed 2 nights in May 2024
Response from General Manager on 23 May 2024
Dear Luis, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the issues you had in your bathroom and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. We will address this with the appropriate individuals to ensure our guests' comfort and satisfaction. We also regret your disappointment with regard to the parking fees and will share your comments appropriately. We appreciate your patience and hope to have another chance to provide you with a better experience in the future. Sincerely, Isaac Leonards General Manager

4/10 Poor

Melane

The shower curtain was too short or the rod was hung too high making it virtually impossible to shower without making a mess. The shower head needed replacing too : (
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Melane, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest expereince. We appreciate your understanding and hope to have the opportunity to welcome you back again soon.Sincerely, Isaac Leonards, General Manager

10/10 Excellent

Chariece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice, friendly, and helpful. The room accommodated nicely.
Stayed 3 nights in May 2024
Response from General Manager on 22 May 2024
Dear Chariece, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for sharing your feedback. Ensuring a comfortable atmosphere and wonderful hospitality are the core of our mission, and we are delighted to hear that you enjoyed our well-maintained accommodations and attentive service. We look forward to welcoming you back for more memorable moments in the future.Sincerely, Isaac Leonards, General Manager

8/10 Good

Timberlynd

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in and immediately noticed that the bed sheets weren’t changed so I told the lady at the front desk and the housekeeping supervisors handled right away! I stayed for 3 nights and my bed sheets were changed everyday after that! I appreciated it. Other than that, the hotel was clean and quiet, the entire staff were very friendly and polite. I saw other reviews about roaches but I didn’t see one during my stay.
Stayed 3 nights in Apr 2024
Response from General Manager on 22 May 2024
Dear Timberlynd, Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn & Suites Atlanta Airport North. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the oversight with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back the next time you are in the area.Sincerely, Isaac Leonards, General Manager

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just disgusting in every way! We arrived at approximately 11:00pm, the person at the front desk didn’t know what he was doing. He couldn't find the reservation without help. He finally found the reservation and gave us keys to room 224. We get to 224, the keys don't work! I go back downstairs, he activated again and they STILL didn’t work....you want to know why?? After trying for a second time the woman that was ALREADY in the room and SOUND ASLEEP came to the door and told us that it was her room! Back downstairs again, and this time he gives us keys and tells security to "come up with us" to make sure no one was in there?? Shouldn't they know that? The halls of the hotel stink, they reek of body odor and old food! The rooms look like they need a fresh coat of paint and smell musky as all get out. Also, went to shower after traveling all day and there was PUBIC HAIR in the shower! They have security but quickly after falling asleepnwe were awakened to loud cursing and a fight in the hallway outside our door, they then took the fight outside and were in the parking lot fighting. We would have done better sleeping at the airport!
Stayed 1 night in May 2024
Response from GENERAL MANAGER on 21 May 2024
Dear Stephanie, Thank you for being our guest and for your constructive comments. We sincerely apologize for not meeting your expectations, especially about our service and accommodations. Warm, thoughtful, and attentive service is a top priority; therefore, we are truly sorry that our associates did not show this to you throughout your visit. We will share your comments appropriately as we are committed to enhancing our services and guest experiences on all levels. We hope you will reconsider another visit so we can show you the hospitality you deserve.Sincerely, Isaac Leonards,General Manager

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Decent bathrooms.
Stayed 3 nights in May 2024
Response from GENERAL MANAGER on 21 May 2024
Dear Stephane, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 3-night stay here. Very clean, and overall hospitality was excellent.
Stayed 3 nights in May 2024
Response from GENERAL MANAGER on 21 May 2024
Dear Amber, We are thrilled to read about your stay and how much you enjoyed our spotless property as well as our thoughtful hospitality! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of La Quinta Inn & Suites Atlanta Airport North; we look forward to hosting you again on your next visit to the area.Sincerely, Isaac Leonards,General Manager

2/10 Terrible

Miguel

Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 19 May 2024
Dear Miguel, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.  Sincerely, Isaac Leonards General Manager

10/10 Excellent

Yulanda

Liked: Cleanliness
Stayed 1 night in May 2024
Response from General Manager on 19 May 2024
Dear Yulanda, We are thrilled you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards General Manager

6/10 Okay

Shawna

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude, the hallway on the 2nd flood smelled like sewage. The pool wasn't open, shuttle driver was extremely rude and on a power trip.
Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 19 May 2024
Dear Shawna, Thank you for being our guest and for sharing your feedback with us. We sincerely apologize for the issues you faced with our staff, and we will share your comments with them to ensure such events are not repeated. We are also sorry for the concerns you experienced in the hallway. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Moreover, we regret you were unable to take advantage of the pool. We will certainly discuss your comments with our team to ensure our guests have precise details about our amenities and offerings. We hope you will allow us an opportunity to welcome you back soon for the exceptional stay you deserve.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Mariely

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dirty dirty
Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 18 May 2024
Dear Mariely, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay to catch a flight. Transport to airport was super easy! Room was clean and comfortable!
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Kelly, Thank you for the excellent feedback. We were delighted to read that you enjoyed our spotless accommodations, and we thank you for pointing out our great location close to the airport. It is wonderful to know you were also able to take advantage of our shuttle service to the airport. We appreciate your business and hope you will stay with us again at La Quinta Inn & Suites Atlanta Airport North on your next visit to the area. Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Richard, Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinah at the front desk at late checkin was very hosptable and helpful
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Richard, Thank you for sharing your kind feedback with us. We appreciate you mentioning Dinah for a job well done. Comments such as yours encourage our staff and help us know we are meeting our goal for exceptional hospitality. It was a pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North, and we look forward to your next visit. Sincerely, Isaac Leonards,General Manager

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Sarah. Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We were pleased to meet your expectations during your visit to Atlanta. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with a great stay.Sincerely, Isaac Leonards,General Manager

2/10 Terrible

Giovanna

Travelled with family
Terrible experience, I summed up my complains about all the issues at the resort, no response from them yet. Horrible service, experience .
Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 18 May 2024
Dear Giovanna, Thank you for choosing us and taking the time to leave your comments. It is never our intention to disappoint our guests. We are extremely sorry for the difficulties you experienced during your stay. Our hotels are known for their attention to detail and thoughtful hospitality; therefore, we sincerely apologize that this was not your experience. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Sincerely, Isaac Leonards General Manager

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was helpful. We were early for check in time, but were accommodated right away. My only complaint all decaf coffee in the room.
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Anna, Thank you for being our guest and sharing your feedback. We are glad our staff took great care of you and that you especially appreciated early check-in. However, your observations regarding and coffee have been received with gratitude. Feedback such as yours is essential for us as it provides insights into our guests' experiences and preferences. It was a pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North, and we look forward to seeing you again soon. Sincerely, Isaac Leonards, General Manager

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were dirty , toilet sit wasn’t cleaning .. i was not pleased with this visit at all
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Destinee, Thank you for taking the time to share your feedback with us. We would like to extend our sincere apologies for the oversights by our housekeeping staff during your stay. This incident does not align with the high standards we set for ourselves, and we are genuinely disappointed that this was your experience. Please know that we are fully committed to ensuring that such issues do not recur in the future, and we deeply appreciate your patience and understanding during your time with us. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an exceptional stay that truly reflects the quality of service we always strive to deliver.Sincerely, Isaac Leonards General Manager

8/10 Good

Jacquelyn

Travelled with family
Liked: Staff & service, amenities
The property is nice. It seems to be in a good area, which is good. Also a quiet area.
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Jacquelyn, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and sharing your experience. We are delighted to know you were pleased with our well-maintained property and ideal location. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Isaac Leonards, General Manager

2/10 Terrible

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dolce Tiffany everyone at front desk cleaning was phenomenal!!! I would come back just to see their friendly faces and gorgeous smiles. I felt at home. Thank you!!!
Stayed 3 nights in May 2024
Response from General Manager on 15 May 2024
Dear Karen, Thank you for taking the time to share your review. We are glad to know you were pleased with our courteous associates. We appreciate you recognizing Dolce and Tiffany for their efforts, and we will share your compliments with them. However, we regret not meeting all your expectations and the inconvenience you enocuntered during your visit. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Sincerely, Isaac Leonards, General Manager

10/10 Excellent

David, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location and very nice upto date facility.
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear David, Thank you for your wonderful review of La Quinta Inn & Suites Atlanta Airport North and for being our guest! We are delighted you loved our well-kept property and that our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Sincerely, Isaac Leonards,General Manager

2/10 Terrible

Bruce

Travelled with family and small children
Disliked: Staff & service
My wife and I Drove from Arkansas with our 10yr and 6yr old daughters. Iknew we would make it late because our kids had school ,so i booked and paid for it in advance from 5/9/24-5/12/24,however when we made it around 2:30am i was i told our room was canceled because we didnt make it before 2am and was sold to someone else
Stayed 3 nights in May 2024
Response from General Manager on 15 May 2024
Dear Bruce, Thank you for taking the time to share your review with us. Please accept our sincere apologies for any inconvenience caused by the cancellation of your reservation. Our foremost aim is to ensure a seamless experience for our guests, and we regret falling short of your expectations on this occasion. We understand the frustration caused by the misunderstanding regarding our policy, and we will take steps to review and clarify our reservation procedures to prevent such incidents in the future. Your feedback is invaluable to us, and we hope for the opportunity to restore your trust in our services during your future travels.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is amazing
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Betty, We are thrilled to hear that you had such a positive experience with our customer service during your stay at our hotel. Providing exceptional service to our guests is a top priority for us, and it's rewarding to know that our efforts made a difference for you. Our team takes great pride in ensuring that every guest feels welcomed and well taken care of throughout their stay. Thank you for recognizing our commitment to delivering outstanding hospitality, and we look forward to welcoming you back to La Quinta Inn & Suites Atlanta Airport North again soon for another memorable stay.Sincerely, Isaac Leonards General Manager

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s close to the airport.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Kristina, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We are glad you liked our location near the airport and hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely, Isaac Leonards General Manager

8/10 Good

Nola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Nola, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North; we hope to see you again soon. Sincerely, Isaac Leonards General Manager

2/10 Terrible

Rich

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta canceled my reservation without nocice because I did not arrive by 2:00am. My flight arrival was schedule for 1:28am. No where in their policy states that you must arrive by 2am.
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Rich, We apologize for any inconvenience caused by the cancellation of your reservation. Our foremost aim is to ensure a seamless experience for our guests, and we regret falling short of your expectations on this occasion. We understand the frustration caused by the misunderstanding regarding our policy, and we will take steps to review and clarify our reservation procedures to prevent such incidents in the future. Your feedback is invaluable to us, and we hope for the opportunity to restore your trust in our services during your future travels.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Aubrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and i understand busy seasons. I hate leaving bad reviews but I’d strongly recommend against this hotel. Upon arrival, the front attendants were unfriendly. We’ve never been to that hotel or Atlanta so we asked questions but they were annoyed. The room was dirty. Bugs. Dried blood on the comforter. The ac wasn’t working. The noise level was ridiculous. The carts to put your luggage on were so dirty. You get what you pay for I guess. I’d recommend staying elsewhere or waiting until the management upgrades their rooms, facility, and service. Also, it’s a good thing we had the lock on because at 8am the cleaning lady tried to come in. If check out is at noon, why to try and come in at 8am? Oh last thing: food was gross. Just save yourself the headache and book elsewhere.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Aubrey, We value feedback from our guests and are sorry to hear about your disappointing experience during your recent stay with us. Providing exceptional service and maintaining a clean, comfortable environment for our guests are top priorities, and we regret that we fell short of meeting your expectations. Please accept our apologies for any unfriendliness encountered upon arrival, as well as for any cleanliness issues in your room. We take your feedback regarding the cleanliness and maintenance concerns very seriously, and we will address these issues with our housekeeping and maintenance teams to ensure they do not recur. Regarding your experience with our front desk staff, we will discuss this with our team to ensure that all guests are welcomed warmly and assisted with any inquiries or concerns they may have. We understand the importance of a peaceful stay and apologize for any disturbance caused by noise or other guests. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We hope you will consider giving us another opportunity to exceed your expectations in the future. Sincerely, Isaac Leonards General Manager

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
I canceled my reservation and had a conversation with an Expedia representative due to the hotel not having the pool open as it was advertised. The Expedia representative was supposed to call the manager to confirm that the reservation was canceled but I was still charged for the day and wanted to get my refund.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Tammy, We apologize for any inconvenience you experienced during your recent stay with us. We understand the disappointment of not having access to our pool, and we regret any miscommunication regarding your reservation. This will be forwarded appropriately. We appreciate your understanding and wish you well in your future travels.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 13 May 2024
Dear Phuong, We are thrilled you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in May 2024
Response from General Manager on 12 May 2024
Dear Samantha, Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is always our top priority. We hope to have the pleasure of welcoming you back to La Quinta Inn & Suites Atlanta Airport North again soon for another enjoyable stay.Sincerely, Isaac Leonards General Manager

6/10 Okay

Kathryn

Travelled with group
Acceptable stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 11 May 2024
Dear Kathryn, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely, Isaac Leonards General Manager

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I like thw location
Stayed 2 nights in May 2024
Response from General Manager on 10 May 2024
Dear Charles, Thank you for your gracious review of La Quinta Inn & Suites Atlanta Airport North. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit. Sincerely, Isaac Leonards General Manager

4/10 Poor

marie joyce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets looked like it was not changed at all. When we opened the drawers, there were some trash, hanger and a roll of tissue paper. The place is definitely dated and needs some renovation.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Ms. Joyce, Thank you for being our guest and for sharing your review. We are disappointed to know that we have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We are also sorry for that you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will give us another opportunity to regain your trust in our services.Sincerely, Isaac Leonards, General Manager

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 3 nights in May 2024
Response from General Manager on 14 May 2024
Dear Leonard, Thank you for choosing us and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites Atlanta Airport North. We look forward to your return and wish you all the best with your future travels.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

debra, harrisonburg

Travelled with family
Liked: Amenities, property conditions & facilities
Right near airport, gated parking and security, loved the layout of the suite we got.
Stayed 2 nights in May 2024
Response from General Manager on 9 May 2024
Dear Debra, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our comfortable accommodations and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Isaac Leonards General Manager

6/10 Okay

Erma

Liked: Staff & service
Airport shuttle. Clean and comfortable bed.
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Erma, Thank you for sharing about your experience at our hotel. We are glad our location perfectly suited your needs and that you appreciated our shuttle service. We are also happy to know you like our well-maintained hotel and comfortable bed. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Sharlacia

Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 3 nights in Apr 2024
Response from General Manager on 9 May 2024
Dear Sharlacia, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely, Isaac Leonards, General Manager

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service
Our room was very dirty. They recycled the shampoo bottles with makeup smeared on them. There were “remnants” of previous guests in the bathroom, including I. rhe toilet bowl and pubic hair everywhere. The bed has cigarette burns through the duvet cover. I was awakened at three in the morning by a strong smell of weed.
Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 10 May 2024
Dear Kelly, Thank you for sharing about your experience at our hotel. We sincerely apologize for the cleanliness issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We also regret any disturbances from nearby guests. Thank you for helping us enhance our hospitality, and we hope to be your hotel of choice the next time your travels bring you our way. We wish you all the best with your future travels.Sincerely, Isaac Leonards General Manager

8/10 Good

Kalah Shayvonne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 9 May 2024
Dear Kalah Shayvonne, We are happy you chose La Quinta Inn & Suites Atlanta Airport North for your recent visit to the city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely, Isaac Leonards General Manager

8/10 Good

Mickeal

Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Mickeal, Thank you for sharing the nice rating about your experience at La Quinta Inn & Suites Atlanta Airport North. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely, Isaac Leonards General Manager

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and bed was comfortable. The staff was friendly and helpful.
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Dear Daniel, Thank you for choosing to stay with us at the La Quinta Inn & Suites Atlanta Airport North. We are pleased to hear how much you loved our comfortable accommodations and friendly staff. We look forward to welcoming you back again.Sincerely, Isaac Leonards,General Manager

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get in. Kind of confusing on parking. Busy area
Stayed 1 night in Apr 2024
Response from General Manager on 8 May 2024
Dear Kristen, Thank you for selecting the La Quinta Inn & Suites Atlanta Airport North for your stay. We are pleased to hear how much you enjoyed your stay with us, but we regret not meeting all of your expectations, especially with regard to the parking. Thank you again for your honest feedback, and we hope to have another chance to see you again in the future.Sincerely, Isaac Leonards,General Manager

8/10 Good

Ronald L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and comfortable bed.
Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 7 May 2024
Dear Ronald, Thank you for this great review! We are thrilled you had a fantastic stay at La Quinta Inn & Suites Atlanta Airport North.  We were especially pleased to read your comments about our complimentary breakfast and how much you enjoyed the comforts of your bed. We appreciate your generous review and hope you will stay with us again the next time you visit the city. Thank you once more, and safe travels.Sincerely, Isaac Leonards General Manager

8/10 Good

Willette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the airport. There are lots of good food options within walking distance. The check in process needs to be improved 8 guest stood in line with only one hotel clerk checking them in at the 3:00 check in. Very unprofessional. Also, one of the hotel clerks did not great the guest appropriately. Her first comments to three different guest who were checking in consecutively, was "ID and Credit Card please"... Never hello, never welcome to La Quinta!
Stayed 3 nights in May 2024
Response from Isaac Leonards General Manager on 7 May 2024
Dear Willette, Thank you for sharing your feedback with us. We are glad your stay with us was comfortable, and the location was convenient for your needs. Our guests often mention how easy it is to get to restaurants across the street and the airport. This is what makes us such a popular hotel for both business and leisure! However, please accept our apologies for the lack of attentiveness you encountered at our front desk. We know a first impression is essential, and what you experience is not typical. Should your travels bring you back to the city, we would welcome the opportunity to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Isaac Leonards General Manager on 7 May 2024
Dear Linda, We are delighted you enjoyed your stay at La Quinta Inn & Suites Atlanta Airport North. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice in every way. Nice Hotel. Good buffet breakfast. Close to airport. I would recommend
Stayed 2 nights in May 2024
Response from General Manager on 5 May 2024
Dear Juan, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for your generous comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our delicious breakfast buffet as well as our close proximity to the airport. Thank you again for recommending us to our future guests, and we look forward to welcoming you again soon.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Kayona

Stayed 1 night in Mar 2024
Response from General Manager on 24 May 2024
Dear Kayona, All of us at La Quinta Inn & Suites Atlanta Airport North appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Isaac Leonards General Manager