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Reviews of Hyatt Place Atlanta Centennial Park

3 out of 5
Hyatt Place Atlanta Centennial Park
300 LUCKIE ST NW, Atlanta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1564 reviews" "
Rating 8 - Good. 406 out of 1564 reviews" "
Rating 6 - Okay. 138 out of 1564 reviews" "
Rating 4 - Poor. 54 out of 1564 reviews" "
Rating 2 - Terrible. 48 out of 1564 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My famliy and I enjoyed our stay and everything around in walking distance.
Stayed 2 nights in Apr 2024

6/10 Okay

Sierra, Pearl City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean and the staff were nice, however the parking situation was terrible. I was driving cross country so I didn’t arrive until midnight and was told parking is $45 but it’s valet and you can come in and out until 3pm. The person at the front desk can see that I check out the next day(check out is at 12) and still said I can come in and out until 3. Well then next day I visited the aquarium with plans to also go to the Coke factory, and I really appreciated the close proximity. We wanted to go grab lunch but the parking attendant said that we would be checking out and won’t be able to come back. At this point it’s about 11:15 and I told him we aren’t checking out until 12 and we’ll be back before then. Based off what I was told during check-in my car should have been able to stay but the attendant disagreed. No problem, I just took my car and paid $20 at lunch for parking and another $20 at the coke factory. So total for a 13 hour stay in Atlanta I spent $85 on parking. I don’t have a problem of that is your policy, but I did not appreciate being told one thing at check-in but another at the valet.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2 May 2024
Thank you for taking the time to provide your honest feedback. We apologize for any issues you encountered and hope to have another opportunity to host you.

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When I first went in to check in the man was short and rude to me so that was first and then we went to the valet parking and the men there were kind and worked hard and would have liked to tip them more if I carried more cash, anyways the lobby and rooms seemed nice at first then we noticed it was t cleaned perfect so the next day o asked the cleaning staff if they could clean while I was gone! Came back not even cleaned and dirty looking towels thrown in my shower area! As we checked out the young lady was awesome and apologized and made me a Hyatt member but I like the Hilton vibes! I don’t know if I’d come back and the points or whatever was given to me I don’t know how to even use 😊 but yes there was some positives and a bit of not so good feelings! But thank you for making an attempt to make my vacation great!!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you for taking the time to provide your honest feedback. We apologize for any issues you encountered and hope to have another opportunity to host you.

10/10 Excellent

Theolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome . Can’t wait to go back there
Stayed 2 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Roschell

Travelled with family
Liked: Amenities
Our stay was great! The room was clean and beds were comfortable. Swimming pool and breakfast was great. Staff was friendly anytime we interact with them. Their location very close to attractions. We will be back to stay here again!!!!
Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Perfect location.
Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Lorri

Travelled with family
Liked: Amenities
Convenient to so many places. Aquarium, centennial park, restaurants. We parked the car and could walk everywhere for 2 days!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Candace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous about this hotel as there were a ton of mixed reviews. It was in a great central location right next to the aquarium with several great restaurants within walking distance, the included breakfast was great (bagels, fruit, yogurt, cereals, hashbrowns, eggs, sausage and oatmeal) and the staff were wonderful and helpful. Yes- the car noises can be quite loud at times and yes there are homeless people. But we never felt unsafe; the hotel is locked and you can only enter it with your keycard and the hotel is in a high tourist area so there were always a lot of people around. We didn’t rent a car so I can’t comment on parking but I would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was very convenient and staff were extremely helpful.
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Karen C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice free breakfast
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Edward

Travelled with partner
We didn’t like that there is no restaurant and the bar was never open plus $45.00 per night for parking is high priced.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the aquarium, clean and easy, great hotel
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

ildar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walkable and safe
Stayed 2 nights in Mar 2024
Response from Hotel Management on 17 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Keonna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know parking was 45 a day !
Stayed 3 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Bill Ikechukwu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place felt like home. I lacked nothing. I operated as I would in the comfort of my own bedroom but n Seattle!
Stayed 3 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Monica

Liked: Amenities
Nicevstaff helpful
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and attractions.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were excellent. I hope to return in the fall.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Ambre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

clauden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is wow
Stayed 3 nights in Apr 2024
Response from Hotel Management on 9 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. Free breakfast was pretty good and there were several restaurants close by and less than a 10 minute walk to the State Farm Stadium.
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was helpful
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location. Staff was very helpful, friendly, and knowledgeable.valet staff was considerate and treated you like a valued customer, not like a car.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Heather

Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

6/10 Okay

Lakisha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was okay, the people hanging out around the hotel makes it feel unsafe
Stayed 3 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
Thank you for taking the time to provide your honest feedback. We apologize for any issues you encountered and hope to have another opportunity to host you.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the friendliest staff from check-in to check-out. I was greeted each time I entered the hotel lobby. My room was very very clean (and I’m picky about cleanliness). I would stay here again and would recommend.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the city view and the convenience of the Georgia Aquarium!
Stayed 2 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Cayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Atlanta skyline is beautiful! I stayed in room 1125, saw the amazing buildings at night. The aquarium is right across the street, so is Centennial Park. We ate at Peri Peri which is on the same block, amazing. The hotel staff was always so friendly and smiling. Very clean. The pool was not heated and outside, so we had to pass on swimming in March. Highly recommend.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 31 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

German

Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Superb staff. Very hospitable.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 30 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Hotel Management on 30 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Christina

Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

DANISBEL

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2024
Response from Hotel Management on 30 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Moriah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Parking is paid only. Don’t park next door they suck. (314 Luckie st) Hotel valet was really nice. Staff inside were nice as well and the bartender is a doctor resident. He is pretty awesome. Thank youuuuu
Stayed 2 nights in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were immediately welcomed upon arrival to the hotel. All the staff were super friendly and would even stop what they were doing just to have a conversation with us throughout our stay. They really go out of their way. We came mainly to see the Georgia Aquarium and the hotel is conveniently right across the street. Lots of places to eat around the hotel within walking distance. I highly recommend this property!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I didn’t like is paying for parking at the hotel’s property… even though I stayed there, I would’ve thought that was included in the price of the room… but everything else I like.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Jaya, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Natashah

Stayed 1 night in Mar 2024
Response from Hotel Management on 16 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Joyce

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE best place to stay if you wanna hit the top attractions in downtown Atlanta. We were greeted at check in and the process was super quick and easy. The staff here were awesome and answered any question we had. Rooms were modern and incredibly clean. Most of the top attractions were within walking distance. The aquarium, Coca-Cola museum, and Centennial Park. Onsite security made us feel extra safe though we never had any issues. There is a valet fee and parking charge, honestly just Uber or Lyft around if you can. It's cheaper and is less stressful but that goes for most hotels in the area.
Response from Hotel Management on 21 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Hotel Management on 20 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 21 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Jla341962@yahoo.com

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so spacious and comfortable
Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we got to the counter we were immediately greeted and got checked in. We were given a paper guide of the hotel as well as restaurants within walking distance. The staff was friendly and informative.
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place … staff was awesome
Stayed 4 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff were very friendly and joked with my little girl. The hotel main door stays locked at night and only people with a hotel key card can enter the building. This made it feel safe for me and my family. Can’t wait to walk 3 minutes to the aquarium tomorrow.
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly and helpful with recommendations
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.

8/10 Good

Terrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, though traffic was very heavy trying to get there. The price for overnight parking was $45!!! Best to find public parking within walking distance of the hotel for $20/night.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 13 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and appreciate you taking the time to provide your valuable feedback.