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Reviews of Hampton Inn - Atlanta Perimeter Center

2.5 out of 5
Hampton Inn - Atlanta Perimeter Center
769 Hammond Dr NE, Atlanta, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1002 reviews" "
Rating 8 - Good. 313 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Walter, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a value for your money. Nice and spotless big room and hotel. Comfortable bed with a big screen TV with loads of channels . I've stayed at property's twice the money and not even close to this nice.
Stayed 1 night in May 2024

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dated but clean. Only had cable tv, no option to stream any subscription service. Breakfast was okay, not a lot of healthy options.
Stayed 1 night in Apr 2024

4/10 Poor

Theresa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was not fully cleaned as there was left over food in the refrigerator from the last person who stayed there. The room also had an odor. In regards to the staff the cleaning lady entered my room without knocking… did not return later to clean the room. The next day I asked a cleaning lady to clean my room and she said my room wasn’t on her list but she would let continue know. The room was never cleaned.
Stayed 3 nights in Apr 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night Shift front desk clerk was very friendly and helpful. I was first placed on a connected room and did not feel comfortable with that since I did not have family or friends staying on the next room, so I asked for a room changed and they helped me with that. Breakfast was good and had good variety. Had a pretty clean room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Nice place, though staff was a little terse. The TV in my room never worked. The front desk reset the router but it didn't help.
Stayed 2 nights in Apr 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was a good hotel for the price. The breakfast had a decent amount of options. The rooms were clean and nice. Check in was easy. It was about 20 mins from truist park with traffic.
Stayed 2 nights in Apr 2024

6/10 Okay

ANANTHAN

Travelled with family
Disliked: Staff & service, property conditions & facilities
There was a long line for breakfast, especially for waffles. It would be nice if they had two waffle makers, and if they could make eggs without cheese. The fresh cut fruits ran out too quickly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Domenic

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was pretty good for the night we spent there.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area. New tv's that Iwas having trouble with theiwas able to connect my electronics. Hilton honors didn't show up in my network connections so I used the mobile Hotspot from my phone. The front desk was having internet trouble when checking out.
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, Gainesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff was amazing!!
Stayed 3 nights in Apr 2024

8/10 Good

Judith, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Travelled with family
Great staff and breakfast!
Stayed 2 nights in Mar 2024

8/10 Good

sergio

Travelled with family and small children
Liked: Cleanliness, staff & service
Good staff , good breakfast, but the property is a bit dated compared with the others Hampton Inn i have been across the country
Stayed 1 night in Mar 2024

8/10 Good

Kenyatta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Stayed 2 nights in Mar 2024

8/10 Good

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS Staff belong in a higher tier hotel. Helpful and friendly. Rooms were clean as well as the hallways and lobby. Great view of Atlanta from window. Farely good continental breakfast CONS outdoor pool isn’t open until next month, ice machines were only working on a few of the several floors. Would Recommend staying here
Stayed 2 nights in Mar 2024
Response from ADS on 3 Apr 2024
Dear Jeremy:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Our room was never cleaned, not even every other day like it said. I was there since Thursday and checked out on Sunday. Room was never cleaned, trash was not emptied. And no new towels. Had to get clean towels at front desk.
Stayed 3 nights in Mar 2024
Response from ADS on 3 Apr 2024
Dear Miguel:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Angel, Pembroke Pines

Travelled with family
Liked: Cleanliness
The hotel's cleanliness was commendable, with well-maintained rooms and public areas. However, the breakfast options were limited, and there was a need for improvement. There was only one waffle maker, which often led to long wait times, and the breakfast items needed restocking more frequently.Furthermore, during the weekend, one of the elevators was out of service, causing inconvenience and delays for guests trying to navigate the hotel. Additionally, there was a shortage of creamer, with only milk available as an alternative.Overall, while the hotel's cleanliness was satisfactory, the issues with breakfast options and elevator maintenance detracted from the overall experience.
Stayed 5 nights in Mar 2024
Response from ADS on 31 Mar 2024
Dear Angel:Thank you for taking the time to share your experience about your recent stay at our hotel. While we are glad that your stay was satisfactory overall, we are very sorry we did not exceed your expectations. It was an uncommon instance and we will do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Jonathan Derek Hager

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 20 mins from Atlanta downtown
Stayed 3 nights in Mar 2024
Response from ADS on 30 Mar 2024
Hello, Jonathan!Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, I fully enjoyed my stay. Staff was very professional and nice.
Stayed 1 night in Mar 2024
Response from ADS on 30 Mar 2024
Hello, Regina!Thank you for rating us 5 stars! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

4/10 Poor

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Mar 2024
Response from ADS on 30 Mar 2024
Dear Cameron:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great hotel. My only complaint is that only one elevator worked at the time of our stay. It made it a little difficult to go back and forth to our room. Also, The breakfast was not the best and did not include many options.
Stayed 7 nights in Mar 2024
Response from ADS on 30 Mar 2024
Dear Deborah:Thank you for taking the time to share your experience about your recent stay at our hotel. While we are glad that your stay was satisfactory overall, we are very sorry we did not exceed your expectations. We particularly regret that our breakfast was subpar and that you had issue with the elevator. It was an uncommon instance and we will do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay that started out a little rocky! I reached out to the property weeks before our stay to ensure we were able to have a crib/pack n play in the room at check in as we were traveling with an infant. The team confirmed and ensured us that we would have it in the room at checkin. When we arrived, there was no crib in the room and the front desk indicated there were none available and that we needed to check back the next day at 12. Thankfully we were able to get a crib the next day, but it was stressful to figure out safe sleeping arrangement on arrival night. The rest of the stay was nice! The parks nearby are great for families!
Stayed 5 nights in Mar 2024
Response from ADS on 27 Mar 2024
Dear Jessica:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ADS on 30 Mar 2024
Dear James:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

2/10 Terrible

Gary

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from ADS on 27 Mar 2024
Dear Gary:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2024
Response from ADS on 27 Mar 2024
Hello, Glenna!Thank you for your 5-star rating! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Elena

Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia, Dothan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ADS on 27 Mar 2024
Hello, Cynthia!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

4/10 Poor

Julianna

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant. Room was not clean. Dirty sock on the floor. Toothpick in the shower. I would not stay here again, nor would I recommend it.
Stayed 1 night in Mar 2024
Response from ADS on 21 Mar 2024
Dear Julianna:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

yang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good. Free parking is nice. Enjoy the stay here
Stayed 2 nights in Mar 2024
Response from ADS on 21 Mar 2024
Hello, Yang!Thank you for rating us 10 out of 10! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great from staff to property conditions. The only issues were there was no shampoo in the shower pump container and when I went to get a muffin at breakfast at 8:30 am the staff member in the breakfast area said they were out.
Stayed 1 night in Mar 2024
Response from ADS on 21 Mar 2024
Dear Terry:Thank you for taking the time to share your experience about your recent stay at our hotel. Though we are glad that your stay was satisfactory overall, we are also very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good all around. could use a bottle opener at desk (prefer in all rooms) due to restaurants in the area frequently using glass bottles for their liquids
Stayed 2 nights in Mar 2024
Response from ADS on 18 Mar 2024
Hello, Connor:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from ADS on 18 Mar 2024
Dear Wanda:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. Great breakfast
Stayed 2 nights in Mar 2024
Response from ADS on 16 Mar 2024
Thanks for the wonderful review, Antonio! We are glad you enjoyed your stay, and we look forward to your return!Yours in Hospitality, Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

10/10 Excellent

Saurav, Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2024
Response from ADS on 14 Mar 2024
Hello, Saurav!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your review and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

6/10 Okay

Bryan

Disliked: Staff & service
Stayed 4 nights in Mar 2024
Response from ADS on 14 Mar 2024
Dear Bryan:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

8/10 Good

Kathy S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ADS on 14 Mar 2024
Dear Kathy:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Luigui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ADS on 14 Mar 2024
Hello, Luigui!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your review and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Janice, Temple

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ADS on 8 Mar 2024
Hello, Janice:Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta – Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

6/10 Okay

Martin, ROCKY MOUNT

Travelled with family and small children
We stayed 4 nights. They never did housekeeping.
Stayed 4 nights in Feb 2024
Response from ADS on 4 Mar 2024
Dear Martin:Thank you for sharing your thoughts concerning your experience with us. We sincerely regret that your stay was less than satisfying for you.

10/10 Excellent

Lynell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water heater was evidently some distance away, took forever to get hot. Water faucet leaked constantly. Light over the mirror in bathroom was dim. Left over food on the floor. Bldg. was nice looking, staff was great, complementary coffee and food was very good.
Stayed 3 nights in Feb 2024
Response from ADS on 27 Feb 2024
Hello, Lynell!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We do apologize, however, for the inconvenience that you endured while we had water temperature issues. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta – Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Need to fix side doors for easier access especially with construction going on. Think about those with physical challenges.
Stayed 1 night in Feb 2024
Response from ADS on 22 Feb 2024
Dear Susan:We sincerely appreciate your feedback concerning your most recent stay, and we regret that we failed to deliver an exceptional experience for you. This was an uncommon occurrence and we will do better. At Hampton Inn by Hilton Atlanta – Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We ask that you would give us another opportunity to impress you in the future.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ADS on 2 Feb 2024
Hello, Harold!Thank you for rating us 10 out of 10! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta – Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ADS on 2 Feb 2024
Hello, Keith!Thank you for rating us 10 out of 10! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta – Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

8/10 Good

Pesha

Travelled with family
Stayed 1 night in Jan 2024
Response from ADS on 30 Jan 2024
Dear Pesha:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

Lymarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from ADS on 30 Jan 2024
Hello, Lymarie!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center

10/10 Excellent

HaMi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ADS on 18 Jan 2024
Hello, HaMi!Thank you for rating us 10 out of 10! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hampton Inn by Hilton Atlanta – Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta – Perimeter Center

8/10 Good

Linda

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from ADS on 30 Jan 2024
Dear Linda:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hampton Inn by Hilton Atlanta - Perimeter Center, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsFront Office ManagerHampton Inn by Hilton Atlanta - Perimeter Center