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4.4
Excellent
Rating 5 - Excellent. 636 out of 1032 reviews
5 - Excellent 62%
Rating 4 - Good. 254 out of 1032 reviews
4 - Good 25%
Rating 3 - Okay. 78 out of 1032 reviews
3 - Okay 8%
Rating 2 - Poor. 38 out of 1032 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 1032 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Also, if you are looking for an easy but enjoyable night, this hotel is perfect. The restaurant is a romantic environment with great food and drinks.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located, Marta nearby, great restaurants.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as expected
Stayed 1 night in Jun 2021

1/5 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived pretty late and the front desk clerk made check in very long. The clerk went though hoops to fix a simple issue. Could have handled the situation better.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with courteous service. Room service is not 24 hours a day due to COVID...I specifically called the hotel days prior and was not told this...disappointing...but otherwise liked the hotel and staff.
Stayed 1 night in Jun 2021