See all properties
Save

Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
Hotel in Smyrna with free breakfast and 24-hour fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)
Lobby
Outdoor pool, pool umbrellas, pool loungers
Lobby
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is AU$120
includes taxes & fees
24 Sept - 25 Sept
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Heating
Fridge
HDTV
Sofa bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool
Baymont by Wyndham Smyrna
Pool
Breakfast included
Pet-friendly
Parking included
6.0 out of 10, (362)
The price is AU$127
includes taxes & fees
30 Sept - 1 Oct
Baymont by Wyndham Smyrna

About the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080

What's nearby

  • Cobb Galleria Centre - 5 min drive
  • The Battery Atlanta - 5 min drive
  • Coca-Cola Roxy Theater - 6 min drive
  • Cumberland Mall - 6 min drive
  • Truist Park - 6 min drive

Getting around

  • Bankhead Station - 16 min drive
  • Atlanta Peachtree Station - 20 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 29 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Los Bravos Mexican Restaurant - ‬3 min drive
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel near The Battery Atlanta
Consider a stay at Best Western Atlanta Cumberland/Galleria Hotel and take advantage of a free breakfast buffet, laundry facilities and a fireplace in reception. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, a 24-hour front desk and a gift shop
  • Multilingual staff, a TV in reception and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 119 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal outdoor pool opens in May
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is not required for transport to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Frequently asked questions

Does Best Western Atlanta Cumberland/Galleria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Atlanta Cumberland/Galleria Hotel?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Atlanta Cumberland/Galleria Hotel on 24 Sept 2024 start from AU$119.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Atlanta Cumberland/Galleria Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Atlanta Cumberland/Galleria Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Atlanta Cumberland/Galleria Hotel?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Atlanta Cumberland/Galleria Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Atlanta Cumberland/Galleria Hotel located?

Situated in Smyrna, this hotel is within 6 miles (10 km) of Chattahoochee River, The Battery Atlanta and Truist Park. Cobb Galleria Centre and Cumberland Mall are also within 6 miles (10 km).

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 478 reviews" "
Rating 8 - Good. 128 out of 478 reviews" "
Rating 6 - Okay. 63 out of 478 reviews" "
Rating 4 - Poor. 52 out of 478 reviews" "
Rating 2 - Terrible. 65 out of 478 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would definitely not recommend this facility. The main entrance is nice but then we got to our room…Black mold all around the window and in the bathroom. When we told the staff they said housekeeping would take care of it. That isn’t something house keeping should be responsible for, major cause for concern. Wi-fi was non existent. The shower curtain was pulling out of the walls, toilet ran all day and night and wouldn’t do anything about the noisy rude people above us. The secure entrance at the back was wide open all day and night, absolutely not way for that door to ever lock. Been in a few unkept places but this tops the list.
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here just about every week. The only thing i didn't liked was the deposit when you checked in no problem but it takes 3/4 days to get it back that i didn't like.why cant we get the deposit back after you check out .i stay in a couple of hotel that after the front desk check the room
Stayed 1 night in Sep 2024

6/10 Okay

Tammi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I based my stay on previous reviews. The price was low and I know you get what you pay for. The side door was not secure, open for anyone to enter/exit undetected the two days I stayed there. The front driveway was blocked by cars and another car would not be able to get by to exit unless you use the entrance the wrong way. Inside, the lobby appears clean. The elevator was dirty. The hallways smelled of marijuana and mildewed carpet. The room overall was clean. The bathroom was clean. The white bed linen had a stain on it. I would not stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Robbyn

Liked: Staff & service
Room had several stains on bedding and chairs in the room. There were strands of hair everywhere, on beds, towels, int ub, sink, counters. The view from our room was of the green pool. It's only September but it looks like it's been green for quite some time. I hadn't planned on swimming during my stay but the sight of it was unpleasant. The check was quick and easy and the staff were professional. Overall the stay was fine for the one night but I probably would not book again or recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

I am

Travelled with family and small children
Disliked: Cleanliness
I checked in and left a few hours later. There was roaches in the room. It started with seeing a couple small baby roaches at first that I tried to overlook as I would only be staying 1 day but the more I saw I just couldn’t take it. In addition to that we were locked out of the room even though the key worked. The front desk clerk had to come up and use the main key to unlock the door. I was told that he would send maintenance to check it out but no one came and I checked out instead. I had small children and the roaches I just couldn’t tolerate. I presented my issue to front desk very pleasantly and was told to reach out to Expedia (company I booked with) and have them reach out to the hotel for a refund. In the end, the hotel would not refund me for leaving a roach infested room.
Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to bars and shops
Stayed 1 night in Sep 2024

8/10 Good

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience great place to stay
Stayed 2 nights in Aug 2024

4/10 Poor

Karon

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning crew needs to use new detergent or wash deeper as the sheets and blankets we all dirty. They need new mattresses as i couldnt get any rest and had to see a chiropractor after due to the springs sticking through the mattress. The wifi and television service is absolutely horrible
Stayed 1 night in Aug 2024

10/10 Excellent

jose

Liked: Amenities
Yup
Stayed 2 nights in Sep 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2024

8/10 Good

Kaylynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Did not realize the first night that the breakfast area was on the 3rd floor down the hallway. It was a little strange and no sinage but, we figured it out. Also, our bed was far beyond needing replaced. We were in an ADA room on the 3rd floor and the bed had a pretty bad dip in the bed when we laid down. Super uncomfortable and left us sore. Other than that, staff was very friendly and pleasant to be around and the breakfast was wonderful both days we were there
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel, Lexington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel , would recommend to anyone and everyone
Stayed 1 night in Sep 2024

6/10 Okay

Nephtalie

Travelled with group
Liked: Property conditions & facilities
Internet was not working and towels were old. Rooms were missing materials. Not enough toilet paper or shampoo. Had to ask for things needed. Hotel was clean though.
Stayed 1 night in Sep 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus some unwanted guests. The stay was ok
Stayed 7 nights in Aug 2024

6/10 Okay

Treianna

My first original room had hair all over it, it smells like mold, the tub had dead Roach, the window was leaking water above the AC unit, and my towels had old dried up blood on them. Once you got off the elevator it also smelled like mold and mildew. Which was on the walls by the window. We will move to a different room on a different floor and that hallway smell very clean and lovely the room was also much better than the first one was. Same thing will served for breakfast every morning the attendance stated that they were out of a lot of stuff. We stayed for 4 days. On the last day the meat was different but the eggs tasted really old and they was rubbery as if she warmed them up from the day before.
Stayed 3 nights in Aug 2024

4/10 Poor

Brayan

Disliked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the A/C but didn't like the roaches in the hallway and no existence of customer care.
Stayed 3 nights in Aug 2024

8/10 Good

Uko

Business traveller
Liked: Staff & service
Overall good experience. It was good that there was breakfast available.
Stayed 5 nights in Aug 2024

8/10 Good

Andre

The pool was very dirty
Stayed 5 nights in Aug 2024

8/10 Good

Jared

Stayed 4 nights in Aug 2024

8/10 Good

German

Travelled with partner
Liked: Staff & service
Honest unbiased review 08/30/24-09/02/24. You get what you pay for. It’s not an expensive place so of course it won’t be perfect. Pro’s, close to a lot of places, quiet, big rooms, cold ac. Con’s, there is always a lingering smell of tobacco (I worked around it by purchasing some febreze) white bedsheets and white towels are both good and bad… good cause you’d be able to see any stains.. bad because you actually found them lol. Don’t get me started on the toilet, I wasn’t able to flush at all for the 3 nights.. had to go down to the lobby so the cleaning people found a long surprise when they lifted that toilet seat cover lol. The bathrooms need a little more cleaning and maintenance.. whoever did the flooring work was sloppy so all the grout makes the floors look dirty. The shower water pressure was good.. it was just the toilet. The WiFi was good as long as you knew how to connect through the best western app. They did return my deposit asap. Overall, if you’re like me and you can live with what you get, then this is a nice place to stay at. If you’re a clean freak and a perfectionist then make sure you have deep pockets and find some high end place.
Stayed 3 nights in Aug 2024

8/10 Good

Brianna

Liked: Cleanliness
-
Stayed 3 nights in Aug 2024

2/10 Terrible

Lori

Liked: Cleanliness
Disliked: Staff & service, amenities
The internet and TV didn’t work my last two stays. Some rooms have intense smells.
Stayed 3 nights in Aug 2024

2/10 Terrible

Aerial

Stayed 2 nights in May 2024

2/10 Terrible

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bed was super uncomfortable, it was worn out, the tub was clogged and we had lizzards in the bathroom. Also the smell of marijuana was very strong and unacceptable.
Stayed 3 nights in Aug 2024