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No complaints at all . Staff was friendly. A lovely experience overall
Marquis
Stayed 3 nights in Apr 2024
Response from AGM on 20 Apr 2024
Dear Valued Customer,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Deanna Dennis Assistant General Manager
This isnt a updated Fairfield Marriott..wasnt a quality and great representation of Marriott..not at all..
Kenya
Stayed 2 nights in Apr 2024
Response from AGM on 20 Apr 2024
Dear Valued Customer,Thank you for taking the time to let us know about your experience while staying with us. Your experience during your stay below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership and maintenance team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Deanna DennisAssistant General Manager
4/10 Poor
Natalie
Travelled with family
11 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The indoor pool was not open/functioning and I specifically picked this hotel for the indoor pool for my son’s spring break. Very disappointing. The front desk said it was on their website but my husband and I could not find it anywhere after we were told it was on the website.
Natalie
Stayed 2 nights in Apr 2024
Response from AGM on 20 Apr 2024
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I noticed that you booked through a third-party. I will continue to work with that booking site to make sure that they have the pool listed as closed as it is listed on the Marriott website when booking your room.Again, I do apologize, and I hope you choose to stay with us again when your travels bring you back to the area.
Overall a good experience staying at this hotel. The staff was very helpful and friendly. The location is in a very safe location. The room was very clean. The only thing that was a not up to par was the that the fridge was not the cooling properly and the pool was being remodeled. Nothing major, so I would indeed recommend it to anyone.
Danilo
Stayed 3 nights in Mar 2024
Response from AGM on 3 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
6/10 Okay
George
Travelled with group
1 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air didn’t work in our room other than that everything was nice and clean.
George
Stayed 2 nights in Mar 2024
Response from AGM on 3 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
It was very clean. Staff are very friendly. Quite, close to restaurants amd shopping.
Tammy R
Stayed 3 nights in Mar 2024
Response from AGM on 3 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Booked the room for the pool… pool closes at 9. Which is unusual for a hotel. So didn’t get to swim which let the kids down.
Then upon check in she asked me for the card I booked the room with online. I pull out card and ID, well she picks up my card and inserts it into the machine…. Without first telling me what she was charging for. When I asked she said the deposit, which if anything is wrong they will charge $250 to my card.
Ultimately stay was fine besides the few annoyances.
Jasmine
Stayed 1 night in Mar 2024
Response from AGM on 3 Apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.
8/10 Good
Alyssa
Travelled with partner
27 Mar 2024
Liked: Cleanliness, staff & service
Just stayed here 3/25-3/27. Most of our stay was nice and the room was very clean. The walls are really thin and we were really disappointed in the lack of access to the indoor pool. One of the main reasons we picked to stay here was the area and becuase of the cool weather this week we really wanted to take advantage of a place with an indoor pool. The pool was closed our entire visit due to "no pool chemicals in the pool". There didn't seem to be any effort to get the pool treated so it could be used, that was a real bummer honestly. Otherwise we liked the hotel and all for the most part and it seemed to be in a safe area. But we literally decided on this place because of them having an indoor pool, what a bummer.
Alyssa
Stayed 4 nights in Mar 2024
Response from AGM on 3 Apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.
10/10 Excellent
john, malvern
27 Mar 2024
john
Stayed 2 nights in Mar 2024
Response from AGM on 20 Apr 2024
Dear Valued Customer,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,Deanna Dennis Assistant General Manager
6/10 Okay
Sanjay
Travelled with family
27 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed 4 nights. It is an average hotel. The inside smells because of the carpet.
Breakfast was ok. There was not much options for bread except bagels. They did have eggs, bacon and one time waffles.
I would rate it for a one time stay.
Sanjay
Stayed 4 nights in Mar 2024
Response from AGM on 3 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4/10 Poor
ASHLEE
24 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The water was cold and the shower wasn’t built the best. There was only half a shower door.
ASHLEE
Stayed 2 nights in Mar 2024
Response from AGM on 3 Apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.
Very nice room. Beds were very comfortable. Staff was excelente. Food was great. Conveniente location to stores. I would stay here again.
Etaka
Stayed 2 nights in Mar 2024
Response from AGM on 3 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Denise StromanFront Desk Supervisor Marriott
Hoping issues can be addressed: musty carpet smell, deep-clean or replace old/stained sofa beds, thorough cleaning of frequently touched items/objects. Highly recommended due to Co-Vid, Cold/Flu Season, & other sicknesses due to bodily fluids!
Caprice
Stayed 2 nights in Feb 2024
Response from DS on 18 Mar 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Denise StromanFront Desk SupervisorMarriott
10/10 Excellent
Ashley
14 Mar 2024
Liked: Property conditions & facilities
The check in was easy, and the staff member was incredibly friendly!
Ashley
Stayed 1 night in Mar 2024
Response from DS on 18 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Denise StromanFront Desk SupervisorMarriott
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 Good
Nicole
Travelled with family, Business traveller
9 Mar 2024
Liked: Cleanliness, staff & service
Good location
Nicole
Stayed 2 nights in Mar 2024
Response from AGM on 10 Mar 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Clean, comfortable, quiet - and super fast and friendly check-in.
Susan
Stayed 1 night in Mar 2024
Response from AGM on 10 Mar 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 Excellent
Sandra, Douglasville
Travelled with family
1 Mar 2024
Liked: Cleanliness, amenities
Very nice facility. Clean, quiet and great breakfast
Sandra
Stayed 1 night in Feb 2024
Response from DS on 2 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Okay
Shivam
Travelled with partner
27 Feb 2024
Disliked: Staff & service
Good Location, Electrical issues in the room, AC didn't work properly, poor maintenance, limited staff, weird smell in the room.
Shivam
Stayed 3 nights in Feb 2024
Response from DS on 2 Mar 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Denise StromanFront Desk SupervisorMarriottfairfield.perimeter@dhmhotels.com17703500000
The room was dirty and had gum on the covers couldn’t even stay
Shakera
Stayed 1 night in Feb 2024
Response from AGM on 20 Feb 2024
Dear Valued Customer,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The issue you stated has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area you will give us another chance to provide the guest experience we strive to deliver.
8/10 Good
MARKESE
18 Feb 2024
MARKESE
Stayed 3 nights in Feb 2024
Response from AGM on 20 Feb 2024
Dear Valued Customer,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Great Stay! Great breakfast! Nice, friendly staff!
Cynthia
Stayed 1 night in Feb 2024
Response from AGM on 15 Feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues you stated from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
8/10 Good
Robert
22 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Robert
Stayed 1 night in Jan 2024
Response from AGM on 15 Feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Okay
Roy
19 Jan 2024
Roy
Stayed 2 nights in Jan 2024
Response from AGM on 15 Feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Deanna DennisAssistant General ManagerFairfield Inn and Suites by Marriottddennis@dhmhotels.com770.350.0000
10/10 Excellent
Caprice
7 Jan 2024
Caprice
Stayed 1 night in Dec 2023
Response from AGM on 15 Feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Caroline
29 Dec 2023
Caroline
Stayed 1 night in Dec 2023
Response from AGM on 15 Feb 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Have maintenance double checking rooms for needed repairs would be helpful. Matter was pleasantly and professionally resolved. Favorite location still. Will be here again!
Stayed for three nights at Thanksgiving. We chose this hotel based on price and the quick 5 minute walk to the red and gold MARTA station that zips you right downtown or to the airport. Breakfast good, rooms clean, quiet.
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at the Fairfield Inn & Suites Perimeter,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Denise StromanFront Desk SupervisorMarriottfairfield.perimeter@dhmhotels.com17703500000