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Reviews of Parnis Palace Hotel Suites

4 out of 5
Parnis Palace Hotel Suites
20th km Parnithos Avenue, Acharnes, Attiki

Reviews

6.0
Rating 10 - Excellent. 18 out of 115 reviews" "
Rating 8 - Good. 26 out of 115 reviews" "
Rating 6 - Okay. 24 out of 115 reviews" "
Rating 4 - Poor. 21 out of 115 reviews" "
Rating 2 - Terrible. 26 out of 115 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Nick

Stayed 1 night in Oct 2023

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not 4 star and definitely no palace.
This is Definitely not a 4 star Hotel. The facilities are run down. Pool was dirty, full of leaves and un usable. Pool furniture was old and broken. It would have been nice to use pool during 35 degrees summer heat but we couldn't. Room was outdated and airconditioning had no remote to adjust temperature so we had to pull plug out of wall to switch off when going to bed. Mattress was old and dirty. Pillows were unssuportive and only one flat sheet supplied. No daily housekeeping and was told its every two days but it didnt happen even then. Hotel satff said you need to leave keys at reception so housekeeping is done every 2 days. Breakfast was also dissapounting as its not a full breakfast. Very basic cold breakfast some boiled eggs, bread but no toaster, slice of cheese, ham and no fruit.
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hostel not a hotel. It bears little resemblance to the pictures shown. If you want a bed to sleep in, then it is fine, but there are no frills here! No shower curtains, dirty floors, used glasses and rubbish in corridors. Breakfast was very basic, there is no working bar at the moment. The pool is unsafe and not being appropriately treated. The pool steps are loose, the tiles around the pool are also loose. Algae is growing around the walls, water levels are not topped up, there is plant debris floating and random chlorine tablets chucked in the bottom of the pool. Saving grace was the taverna across the road, which was excellent. Getting into Athens was difficult, we took a taxi for €25 each way.
Stayed 2 nights in Aug 2023

6/10 Okay

Onezou-Larissa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2023

4/10 Poor

Theocharis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful disappointing
Very uncomfortable AC not working Needs renovations Pool very dirty No soaps in bathroom Need to update photos cause they date well back False advertising
Stayed 1 night in Jul 2023

2/10 Terrible

tracey dawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing stay could not even buy a bottle of water. No restaurant as advertised, room dirty and not even a bar of soap in the bathroom.. breakfast was to start at 07.00 by 07.25 we were still waiting..not a 4* and not even 1star..
Stayed 1 night in Jul 2023

6/10 Okay

Angel

Stayed 4 nights in Jun 2023

2/10 Terrible

shirley ann

Stayed 10 nights in Jun 2023

2/10 Terrible

Sebna

Disliked: Cleanliness, staff & service, property conditions & facilities
When I made the booking was because two things in particular, the swimming pool and the gym, when we got there the swimming pool was dirty and the Receptionist said that the owner don't allow people in the gym, which was very weird and annoying. Also the misleading information, there was no "Daily housekeeping", we arrived on Monday 1 the May 2023 and the cleaning was made on Thursday after a lot of complains they cleaned the room and they justified themselves saying that the person does the cleaning every two days, even so the cleaning of our rooms was made after 4 days!! Also, they don't have room service, even though they say that they have available everything that it is on the menu, one night I called to ask for hot chocolate and they said that the only thing that they have from the menu was coffee. The breakfast was very dissapointing, it was coffee and some cereals, with bread, in their website said: "full breakfast". Another misleading information. At night it was very noisy, they have some kids staying, we asked the reception to tell them not to run or make a lot of noise after 11pm, but at 3am the kids were running and making a lot of noise. The Hotel is not 4 stars, for me is 1 and that is very generous, is not what is advertise for. We will never come back to this hotel.
Stayed 6 nights in May 2023

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The minimum provided and room as requested must say , plus modest breakfast included, and free planking indeed , so I was happy to pay the price. Just the pool wasn’t ready to use at all and we really hoped to enjoy it unfortunately - maybe because of early spring … otherwise not bad - thanks 🙏
Stayed 4 nights in Apr 2023

8/10 Good

SERGIOS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2022

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was terrible ineffective maintenance. No WiFi in room, no safe, very bad breakfast. Coffee cold. No hot water
Stayed 14 nights in Sep 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for someone with a car who wants to explore area around Athens. Nice big parking. Breakfast was a little disappointing, no toaster, very basic. Room and washroom better than average in that price range.
Stayed 1 night in Aug 2022

2/10 Terrible

Lee

Stayed 1 night in Jul 2022

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Georgios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

Ofer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Nasrin

Disliked: Staff & service
Far from city center
The Hotel was good, but not like 4 stars. the area was good with beauful veiw around , but was too far to city centre . getting bus for going was ok but coming back was very bad, specially during the night. No any local shops , or supper market around. no taxi . We called to uber and uber taxi , but uber not covering the area. Also breakfast was included which wasnt good at all . everyone can hear each other from other rooms. Hotel is good only for someone has a car , otherwise , traveling is very difficult and will cost you double. The receptionists are young , very kind and helpfull.
Stayed 10 nights in Aug 2021

6/10 Okay

Nassar

Liked: Cleanliness, staff & service
Stayed 10 nights in Aug 2021

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

6/10 Okay

Frunza

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

6/10 Okay

taneka

Travelled with family
Disliked: Staff & service
It was ok nothing left to say
Stayed 4 nights in Aug 2021

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a public review is was mounting and greens.
Stayed 11 nights in Jul 2021

6/10 Okay

sotirios

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2021

6/10 Okay

Sunny

Liked: Room comfort
Disliked: Staff & service
Mixed fillings
Air conditioning in our room was not working on the first day, so we had to changed the room. Same night I called the reception for some information, I called several times but nobody answered. I had to go downstairs myself and to my surprise, I saw the receptionist (Man) sitting on the sofa ignoring my calls. Apart from these issues on my first night, the remaining days were fantastic. Other receptionist are fantastic especially, all the girls. The hotel has a potential to do better than its doing right now if more efforts are put in by the owners and the staffs. Quiet environment and good sized rooms.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The service here was great. They organised taxis for us (as it is a bit far from public transport). One morning we had an island cruise that started early and the nightshift front desk guy even prepared a breakfast for us since we were up before the buffet opened. We had the pool to ourselves, and it was certainly great to dive in there after a hot day. The room was spacious and similar to other hotels available in this price range in Europe. For those of you expecting an actual palace – look at the photos. It's not 5 star, but it was a great way to get away from the hustle and bustle of downtown Athens.
Stayed 2 nights in Aug 2018
Response from Des - reception on 14 Sept 2018
Thank you for your feedback and your kind words, always happy to host you!

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near beach god customer services and make people happy
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Far away from city centre and the airport, you're gonna pay too much of taxi fares so brace yourself, nice reception and helpful staff btw
Stayed 4 nights in Jun 2017

10/10 Excellent

Corby, American

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price.
I would suggest renting a car; taxis are expensive in Athens. The staff was super helpful. The guy hung out with me, taught me Greek, and even gave me a couple free drinks. They coordinated taxis and offered good suggestions.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The hotel is some distance from airport. Google maps will help to find it easily. The hotel is in a rather isolated area. Not really much around it at walking distance such as shops , supermarkets. The hotel has plenty of space for parking. It is new and accomodations are reasonable. Definetely, much better quality and money value compared to hotels of similiar prize located more centrally.

2/10 Terrible

Vivian, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel bed bugs!
This has to be the worst hotel I have every stayed at in my life. It is very far from the airport. My taxi driver got lost as it doesn't not appear on the GPS. Cost me 150 euros just to get there. I checked in with my two daughters as I walked in the room it smelled bad like musty it felt really hot. I mentioned it to the guy he said it was fine AC was working to give it some time. The sheets were a stained and beds were really hard. To top it off I was awaken around 4 am with itchiness all over my body I go look to the mirror and realize I have a lot of bumps like bed bug bites all over my back. I go check on my girls and their legs and back have the same marks. I immediately packed my things and left I told the guy at the reception desk and he was not helpful he was very rude. DO NOT GO TO THIS HOTEL IT'S HORRIBLE!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel for a 4 Star
For a 4 Star Hotel is was poor. The room fridge didn't work. No hot water on the first day of five No internet on one of the days of five / internet only in hotel lobby Day staff really lovely and helpful but one of the evening staff had terrible customer service Bed linen not changed out during the stay and towels were changed when requested and even then only small towels could be provided. The whole hotel needed a full makeover but clearly it is being impacted upon due to the poor economic climate. The hotel is a long way to the main part of Athens approx 20 Euro taxi. Lots of restaurants nearby but most shut down and those that are open didn't have many patrons - no atmosphere I wouldn't recommend the hotel especially

2/10 Terrible

Sophos, Oz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a definite miss
The room was not what I expected . You could see there was definitely maintenance issues not addressed. As for breakfast . What breakfast ? A few pieces of dried bread to choose from and sliced cheese and some cereal . Would definitely give this place a miss

6/10 Okay

G L

Disliked: Property conditions & facilities
Not what i expected
It was not a hotel i would 100% recommend, The way it is shown on the internet is not true,i ould not rate it a 4 star hotel, it needs new furniture, the TV was not working(bc it didnt have the new digital channels), there weren't any tissues, drinking glasses or shampoo/conditioner in the room.The swimming pool was dirty and that was one thing i was looking forward to.

6/10 Okay

Callista, Gibraltar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. But very far away from the main attractions.
Nice hotel. Not much to do in the area. lots of local restaurants in the area. 135€ black taxi from the airport to the hotel. but only 45€ back to the airport - local taxis. Have to take a cpl of buses and a train to the main attractions. but confusing as nothing is written in english. so we bipassed the idea and just stayed at the hotel pool. pool not sanitary, looked like a swamp, but nice weather and free sunbeds are provided. many stray animals in the area. not many of them are friendly so watch out. overall experience okay. but wouldnt go there again. breakfast standard, bread and cereal, coffee etc. not anything wow!

4/10 Poor

Jared, Syracuse, UT

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I had no idea
Somehow I booked this hotel by accident. I read a bunch of great reviews about a hotel and then went to book it and all I can figure is I clicked on the wrong one. So, my mistake and it was a big one. Here is what you need to know. Air conditioning never worked well enough to completely cool the room. This was June, nit August, so outside temps were about 90 not 100 and yet it was HOT inside. There is no A/C outside of the rooms in the common areas. The staff wad for the most part, helpful. The breakfast was very basic but good for what it was. The hotel is at least a 30 minute drive from the city and from the airport and from the cruise ship port. The pool was very dirty. The beds were similar to laying on plywood. That's pretty much it. Oh wait, there were no shower curtains. We had three rooms between us and none had a shower curtain. Very odd.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parnis Palace Athens
Nice hotel, clean and decent breakfast. North of the city, about 35-40 mins drive to the Airport which was convieniant for us coming down from Thessaloniki. Plenty of restaurants on the street, however not much else close by unless you have a car.

4/10 Poor

Mark, Osaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
When we arrived at the hotel we found it was a long way from the city or any train station. The hotel had NO air conditioning as advertised. Also the swimming pool that looks great in the pictures was un swimable. It has never been cleaned. It was green and only suitable for frogs and snakes. As for the staff, well they where not so good either they where mostly rude and unhelpful , and the hotel only has english speakers during the day, at night and in the evening it is a greek speaker. There is not 24hour room service either. They helped us with no tours or trips and only really helped us by booking taxi's for us which took about 20 - 30 mins to get there. Over all I would not recommend this hotel at all. look at others there are cheaper and better nearer the city. The one good thing here is that there are many resturants near the hotel and they do serve good food but again you can get this also in the city. We were very dissapointed in this Hotel.

8/10 Good

konstantinos

Travelled with group
Liked: Room comfort
καλο
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Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Une honte cet hôtel !! Je ne le recommande a personne ! Passez votre chemin de toute urgence !!! J’y suis restée que quelques heures et heureusement, Tout est sale, pas de lumière dans les parties communes, tout est cassé même la rembarde d’escalier. Cet hôtel devrait fermer c’est une honte qu’il soit proposé sur des plateformes !
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Hotel visited
No words to describe...very very bad..in every way. No service. we stayed 3 nights our rooms were never cleared. The room had so many wrongs..not even the curtains were straight broken and covered half the balcon door...breakfast was terrible...everything cold
Stayed 3 nights in Oct 2023

4/10 Poor

Stylianos

Stayed 1 night in Oct 2023

4/10 Poor

Frank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bestellt waren Doppelbetten, bekommen haben wir zwei Einzelbetten. Schimmel im Bad. Keine Vorhänge vor den Fenstern. Kühlschränke die nicht funktionieren und auch nicht repariert oder ersetzt wurden. Offene Elektoleitungen. Zimmer wurden nicht gereinigt da nur ein Schlüssel für jedes Zimmer vorhanden war. Selbst den Müll mussten wir selbst entsorgen. Das Frühstück war sehr überschaulich, das Rührei war immer flüssig und da es niemand gegessen hat wurde es nach vier Tagen nicht mehr angeboten. Es gab überhaupt kein Wechsel im Angebot. Die Angestellten waren sehr hilfsbereit aber wenn das Management nicht möchte können die Angestellten nichts dafür.
Stayed 6 nights in Sep 2023

8/10 Good

Salman

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023

8/10 Good

Odysseas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023