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Reviews of Aspen Mountain Residences (Formerly Hyatt Grand Aspen) at Owner Direct Rates

Aspen Mountain Residences (Formerly Hyatt Grand Aspen) at Owner Direct Rates
Aspen, CO

Reviews

10

Exceptional

Rating 10 - Excellent. 35 out of 37 reviews" "
Rating 8 - Good. 1 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.8/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex L.

Liked: Cleanliness
Great unit, great location, great host
Not much more to say - great unit, great location, great host.
Stayed 5 nights in Feb 2024

10/10 Excellent

Marc S.

Liked: Cleanliness
Ski Trip
As previous owners we were very familiar with the property and excellent location and services and it met our expectations
Stayed 4 nights in Dec 2023

10/10 Excellent

Gloria F.

Liked: Cleanliness
Conference at the St. Regis
Staff very accommodating. We will request this property again instead of staying at the St. Regis
Stayed 4 nights in Jun 2023

10/10 Excellent

Valerie D.

Liked: Cleanliness
Great Location - Beautiful property
Loved our weekend in Aspen and the property is very nice.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ellen O.

Liked: Cleanliness
Great unit!
Tami is wonderful to communicate with and everything was perfect
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph S., New York

Liked: Cleanliness
Always the best option in Aspen
I try not to stay anywhere else when I come to Aspen. This particular unit is tricky, as it is probably most successful in a 2 or 3 bedroom configuration. Because this was in this particular 1 bedroom configuration, I was forced to walk a flight of steps to get to the bedroom, and the only bathroom in the unit. I think it is possible to configure a 1 bedroom on one level, but this wasn't the case. Live and learn, but having said that, there is no better location and overall experience in town.
Stayed 5 nights in Feb 2023

10/10 Excellent

diana l.

Liked: Cleanliness
Amazing stay
Thank you tami. The hotel was resourceful and pleasant to stay. Definitely we’ll be back!
Stayed 5 nights in Jan 2022

10/10 Excellent

Tamara S., Denver, CO

Liked: Cleanliness
Excellent lodgings
This spot was true luxury! Every spot we stayed in after was just a disappointment. Only downside is that though it was a highly equipped kitchen, there is only salt and pepper. Don’t think you are actually expected to cook.
Stayed 2 nights in Sep 2021

10/10 Excellent

Renee B.

Liked: Cleanliness
Excellent location
Our room here was excellent! We had a large balcony we could sit on that overlooked the beautiful pool area and had a wonderful view of the mountains! It was very spacious, especially for only two of us. The location was excellent as well! We could walk everywhere downtown. Would definitely stay here again!!
Stayed 3 nights in Sep 2021

10/10 Excellent

Gina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We were so pleasantly surprised by this condo! It was perfect for the three of us. Well appointed - clean - lovely. The next door neighbors were pretty loud on Saturday morning - that would be my only complaint. They talked at volume 44 very close to the adjoining door and we could hear the entire conversation quite clearly.
Stayed 2 nights in Sep 2021

10/10 Excellent

Carolyn G., Denver, CO

Liked: Cleanliness
Outstanding location
If you want to be in the middle of town but also have it be quiet and lovely- this is your place!
Stayed 2 nights in Jul 2021

10/10 Excellent

matthew k.

Liked: Cleanliness
Large unit in a great location
This was a large well appointed 1br apartment right at the base of the lifts. The property was a tad dated but well maintained and very close to all the goings on in Aspen
Stayed 4 nights in Mar 2021

10/10 Excellent

Dave S.

Liked: Cleanliness
Great place!
Great place to stay! Staff was very hospitable, location is amazing and Tami was great to work with.
Stayed 5 nights in Feb 2021

10/10 Excellent

Saul S.

Liked: Cleanliness
Great accomdations
Great place to stay.

10/10 Excellent

Brad B.

Liked: Cleanliness
Wonderful Stay at Hyatt Grand
The staff at the property was great. Very thoughtful, welcoming, and helpful all around. The location of the Hyatt Grand is fantastic. So easy to walk everywhere and right in the middle of everything. The rooms and the pool area were nice - all with a perfect view of the mountains. We had a few needs early on in the stay and Tami was very responsive and helpful on them, and was great to work with!
Stayed 7 nights in Aug 2020

10/10 Excellent

Fernando C J., São Paulo, Brazil.

Liked: Cleanliness
Skiers paradise!
We love the place, one of the best location in Aspen, in the hart of everything. If I have to complain about something, was the noise in the bedroom 24 hours a day, was a noise by the window and sound like a water running.
Stayed 5 nights in Feb 2020

10/10 Excellent

dan d.

Liked: Cleanliness
wonderful stay
Service level, communication with manager, cleanliness, amenities all top notch, would definitely stay again
Stayed 4 nights in Aug 2019

10/10 Excellent

Howard W.

Liked: Cleanliness
Great stay
We just returned from an amazing week in Aspen. The property and staff were extremely responsive and nice. Unit was perfect for my wife and two teenage daughters. Property is located right downtown and across from the shuttle, so no need for a rental car. I would rent through Tami anytime.
Stayed 5 nights in Jul 2019

10/10 Excellent

Rick U.

It was great!
The property was nice with a very friendly helpful staff.
Stayed 6 nights in Dec 2018

10/10 Excellent

Steve F.

Great location, walk to lifts. Service and hotel stall were amazing. I highly recommend,
5 star dinners every night , great town to have a skiing vacation. Thanks again
Stayed 4 nights in Mar 2018

10/10 Excellent

Nicole R.

Great Location!
We loved our stay at the Grand Hyatt, Aspen. You can't find a better location in the area. The staff and hotel are exceptional. Stayed here the last 2 summers and will stay here again! Can't wait to go back.
Stayed 3 nights in Aug 2017
Response from VrboOwner on 31 Mar 2020
Hi Nicole - Thank you for the nice review. I'm glad you enjoyed your stay, and I look forward to working with you to book that return trip! Tami

8/10 Good

Dana D.

Great Condo!!
Wonderful condo and Tami was amazing!!! Staff could be more friendly and more helpful.
Stayed 7 nights in Jul 2017

10/10 Excellent

Gena T.

Fabulous location for the F&W festival!
A nicely appointed condo within walking distance of everything.

10/10 Excellent

Jaci O.

Convenient luxury
We could not have been happier with our stay! The living room and bedroom were spacious and beyond comfortable. (Our two year old loved running from room to room and seeing what was behind all the doors :).) The patio was a great space to start the morning with coffee and close the day amidst the mountain air. In short, we had everything we needed and more. Tami was great to work with, and the Hyatt staff was so warm and welcoming in each encounter. We will come back as soon as we can!
Stayed 3 nights in May 2017
Response from VrboOwner on 31 Mar 2020
Thank you for the very nice review. I'm glad you had such a great experience at the Hyatt, and I look forward to working with you again as soon as you are ready to book that return trip!

10/10 Excellent

Sandie L., Santa Rosa, CA

Convenient location in Aspen
The one bedroom unit we recently rented for a spring skiing vacation in Aspen was great. Especially enjoyed the location (easy walk to all restaurants in the town and just a block away from the Silver Queen Gondola. The unit was well equipped and the staff were great.