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"room was bad, the 2 beds were really bad"

"staff were friendly and helpful, spa pools, saunas, steam rooms and hot tubs were absolutely brilliant. We will be going again "

"Loved all the hot tub options and the floating sauna experience with the master sauna."

"I felt an ease staying here."

"This is an exceptional hotel - great value, perfectly located but what makes this a most special place is the staff, they are so friendly and welcoming. A genuine home-from-home experience, highly recommended 👍"

"Breakfast was an excellent selection, including oatmeal porridge. Plenty of fruit too. Room is very basic but the bed and vedding were superb."

"Great staff, clean room "

"We had planned to stay at this hotel after driving for 7 hours, but unfortunately our reservation was cancelled just 4 hours before check-in. A staff member kindly called us and did their best to find an alternative hotel, which we truly appreciated. We were also advised to email regarding possible compensation for a future stay. However, we have not received any response. This was very disappointing, as we had been looking forward to our visit. While we understand that unexpected situations can occur, the way customers are treated afterwards makes all the difference. Unfortunately, this experience has left us feeling reluctant to stay with your hotel again unless the situation is properly addressed."

"Rooms are spacious, clean. Breakfast buffet with both hot and cold."