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"Hotel initially looked nice but is in fact tired and in need of investment. The bed was so hard that I had to sleep in a chair all night, it was like a solid box. Breakfast was quite honestly dreadful and I am shocked at the standard of food and choice. Dreadful hotel"

"All change at the Buxton Crescent, so be careful what is and isn't included in your booking. Have stayed here many times B&B to take advantage of the Pools and to some extent, Spa facilities. After the takeover by Champneys, access to these is no longer included if you book through a third party or if you only book B&B with the hotel directly. Then there's a charge of £40pp to access pool and spa. Which seems steep to me. To access pool and spa within your booked price, you need to book dinner, and B&B directly with the hotel. Hope that's helpful. As a reminder, it remains a great hotel in a great location - which is why we've stayed several times before. May need to reconsider future occasions though."

"Room spacious and amenities were great. Had to book a slot for swimming. The menu for the bar/restaurant is limited and I personally wouldnt eat there again due to this. Both evenings friday / Saturday there was only one member of staff on the bar which caused delays so would have been better if they had more staff on but appreciate there was events on both nights. This does cause parking to become a nightmare. However overall the cleanliness of the room, how friendly staff are and proximity to the festival retail park means I would return."

"Stay was great, didn’t use any of the facilities. Room was huge and clean with everything you need. Breakfast could have had more options but other than that a great stay"

"Good selection for every taste. Helpfull and pleasant bar staff."

"Everything was great but wasn’t impressed with the threadbare carpet in room 452! It let the hotel down. "

"Stopped over at short notice for one night. Immaculate, quiet, great japanese hot tub"

"The building is the oldest hotel in England so you can't expect it to be all shiny and gleaming. But it is very clean, slightly quirky and off shape and the floors were solid but uneven at times. This just added to the charm for us though as we live in a 90yr old house so it didn't surprise us. The room was very clean, the bathroom was nicely refurbished and came with nice toiletries provided. The bed was slightly firm but that's a personal preference so we can't complain about that. Checked in early as our room was ready. Alistair on reception was fantastic, funny little tales and lots of local information to help us settle in. The were no evening meals being served so we ate next door and were given a 20% discount voucher to do so which is a nice touch. We had the fish and chips in Darwins bar, huge portion and well cooked. Breakfast was excellent and comes with a nice view over the Pavilion Gardens if you get the right table. Nice hotel. Not too expensive and great for the one night we stayed"

"If anyones booking a hotel for a sports event either football or cricket this is the ideal place to stay"