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"Overall, this is a very good layover hotel. It is clean and the restaurants are very adequate. I wish they provided better clarification on how to pick up the shuttle bus. I texted them this request but no answer. However, for the price I think it’s a good value and I would stay there again."

"Upon early arrival was upgraded to a better room. Excellent customer service from receptionist to concierge"

"Very clean , nice restaurants "

"This is the best hotel in Cairo, staff is 10/10, food is 10/10, facilities and operations 10/10, rooms 10/10, spa & indoor pool 10/10, decoration 10/10... only comment is the pool area is a bit disappointing, everything else is 10/10"

"It was dirty very old furniture need to be updated"

"Staff were incredibly attentive and helpful. The room was beautiful and kept clean."

"Great hospitality “French/Egyptian” style. I do recommend. "

"Where do I start… firstly they never told me my room was not ready until I contacted them the day before I was due to arrive to ask them about airport pick up then they arranged for me free of charge to stay in a hotel close by which was nice of them to do. When I went to view my room the next day the room was in a very bad condition. The bathroom was unusable. There was a very bad smell and I decided I’d no longer wanted to stay there and I went back to stay at the first hotel that they had arranged for me to stay in although the staff are very friendly and understanding and made necessary arrangements however it added on extra time that I needed to explore onto moving around buildings and rooms The rooms look nothing like the pictures they displayed on the website. The accommodation also has a different name to what they have on the website when you get there is called pyramid view in and not crown Plaza but again the rooms look nothing like they do in images there’s no giant windows there’s no bathtubs in the room. It’s a small tiny window however the only good thing I would say is that it has an amazing view of the pyramids. "

"The hotel was very clean. Staff was very accommodating. I would stay at this hotel if I wanted to stay in downtown Cairo. Great location for the price."