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Reviews of Hôtel-Résidence Alaia

3 out of 5
Hôtel-Résidence Alaia
Route d'Arraioa, Ascain, Pyrenees-Atlantiques

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 92 reviews" "
Rating 8 - Good. 28 out of 92 reviews" "
Rating 6 - Okay. 5 out of 92 reviews" "
Rating 4 - Poor. 1 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience plus value
A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Stayed 1 night in Jun 2023

10/10 Excellent

Christian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A place to stay.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was clean and tidy.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
Stayed 10 nights in Jun 2018

10/10 Excellent

Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bronwyn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty village location
Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune

10/10 Excellent

magali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé accueil chalereux confortable
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel convivial
nous sommes très satisfaits de notre séjour . l'accueil est super, le confort , la propreté c'est très bien . Et je vous conseille de réserver directement il y a moins de frais . Très bon petits dejeuners . Aucune hésitation
Stayed 1 night in Feb 2024

10/10 Excellent

Giraudon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cette établissement
Stayed 1 night in Feb 2024

10/10 Excellent

Didier

Stayed 1 night in Jan 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jean Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort
Très sympa
Belle chambre, propre, accueil sympa, seul bémol : pas de wifi, pas de réseau du tout ! Village mignon.
Stayed 1 night in Aug 2023

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Rose-Marie

Stayed 1 night in Jun 2023

10/10 Excellent

Wim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Een gezellig, kleinschalig hotelletje. De ontvangst was vriendelijk met alle nodige uitleg. Er wordt zelfs Engels gesproken! De kamer is klein, maar slim ingericht. Goed bed en goede douche. Ook alles zeer schoon! Restaurantjes op loopafstand. Parkeren: daarmee moet je geluk hebben, want er zijn maar een paar plaatsen, maar er was verderop een openbare parkeerplaats. Kortom: prima stek voor een overnachting op doortocht.
Stayed 1 night in Jun 2023

10/10 Excellent

Carine

Stayed 1 night in May 2023

8/10 Good

Somfy activites SA

Liked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Très satisfait de notre séjour, hôtel agréable accueil sympathique et la chambre est confortable de grande dimension avec petit réfrigérateur. Le petit déjeuner est copieux et varié. Le seul bémol est la réception du Wi-Fi.
Stayed 1 night in Mar 2023

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil a été chaleureux, l’emplacement de l’hôtel est bien car tout à proximité (a pieds ) de belles randonnées autour et une très belle ville à visiter.
Stayed 1 night in Nov 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 1 night in Oct 2022

10/10 Excellent

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux
Stayed 1 night in Sep 2022

10/10 Excellent

pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle établissement, très bien tenu, personnel aimable, grand studio bien équipé
Stayed 1 night in Sep 2022

10/10 Excellent

Oceane

Stayed 1 night in Aug 2022

10/10 Excellent

Marie cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel résidence situé à Ascain, non loin de St Jean de Luz ou Ciboure et à proximité du petit train de la Rhune. Un parking plus grand situé à quelques mètres de l'hôtel, permet de garer son véhicule lorsque celui de l'hôtel est encombré. Calme, les chambres du rez de chaussée bénéficie d'une petite terrasse avec une table.
Stayed 1 night in Jul 2022

10/10 Excellent

Alain

Stayed 1 night in Jul 2022

2/10 Terrible

BEZ

Stayed 1 night in Jul 2022

10/10 Excellent

Jean

Stayed 1 night in May 2022

10/10 Excellent

Claudie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio bonito, personal simpático, buen apartamento
Nos gustó mucho el lugar, el apartamento, y el personal de la recepción muy atentos y simpáticos. A veces el wifi dejaba de funcionar. Un pueblo muy chulo, total muy recomendable.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Esteve, Terrassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno poco variado, Cama pequeña Resto muy bien
Stayed 2 nights in Apr 2022

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

V

Liked: Staff & service
Disliked: Room comfort
studio peu lumineux, les photos sur le site ne correspondent pas à la réalité. La propreté n'est pas au rendez-vous. Personnel par contre très aimable
Stayed 7 nights in Aug 2021

6/10 Okay

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situation au coeur d'Ascain mais dans une rue relativement calme. Hôtel propre et bien tenu. Il s'agit d'une maison traditionnelle qui a du charme mais aussi ses inconvénients. Par exemple, les planchers en bois permettent d'entendre tout ce qui se passe au dessus, craquent quand quelqu'un se déplace et c'est tres gênant.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’appart hotel excellent . La disponibilité et l’accueil des responsables toujours accueillantes et sympathiques.
Stayed 7 nights in Jul 2021

10/10 Excellent

Berthelot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Bien
Village authentique, accueil sympa, studio neuf ou refait très récemment. Seule la literie laisse un peu à désirer. Les fourmis sont un peu envahissantes. Mais séjour agréable.
Stayed 1 night in Jun 2021

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities
Un acceuil tres chaleureux et une chambre impeccable pour notre sejour.Seul point noir le wifi qui n"est pas viable et la tele qui est loin d"etre satisfaisant,a ameliore le plus vite .le site est tres agreable et propice pour la randonnee,les ballades aux alentours sont interessantes.a refaire et bravo au 2 hotesses pour leur gentillesse et leur sympathie .
Stayed 5 nights in Jun 2021

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un studio parfait pour visiter le Pays Basque. En revanche le petit-déjeuner adapté aux besoins du moment, aurait gagné à être plus copieux;
Stayed 2 nights in May 2021

8/10 Good

Martial

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour convenable petit déjeuner décevant
Stayed 5 nights in May 2021