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"Nice place. Friendly staff "

"Hotel interior is more of the 80s-90s style. Overall, it’s still clean. "

"The staff were so lovely and the hotel had lots of little nice touches that made it a pleasure to stay at. Dogo onsen was next door and the hotel provided towels and yukata to take. The room was quiet and peaceful. I didn’t dine at the hotel but enjoyed the free sake bar and there were lots of options for food nearby. "

"It was clean, conveniently located, and a great price. The breakfast was excellent. I'll stay in this chain in the future for sure. "

"All around an excellent hotel. Impressed by the quality of everything and professionalism of the staff."

"I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good."

"Very close to main attraction, Dogo Onsen just next door from the Hotel, I mean just 1 min from hotel, many good restaurants and shops close by."

"Heart of the Osen area and easy trolley ride to other tourist areas. Staff was very professional and helpful."

"Very good Japanese style hotel "

"If you would like experience Japan life style 50 years ago, this is the hotel for you. The staff were good and supportive. The hotel is centrally located from the dining area and main Japanese Onsen in Matsuyama. "

"Basic, small, inexpensive hotel. Friendly, helpful staff, good location. No onsite parking, no elevator, shared bathrooms and showers. Comfortable."

"It's a wonderful hotel. Little old, but nice room condition."

"A supermarket is located across the street. Convenient location. Bus stop is just in front of the hotel."

"Overall it was a great hotel to stay. Breakfast was great, too!"