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"Very nice hotel with two malls and the JR station on the same block. Many sights to see within walking distance."

"Great breakfast altho some fruit would be good Excellent location near train & bus station & tramstop Good wifi Clean Quiet Bed a bit hard"

"Close to train station and shopping area"

"The hotel is beautiful, comfortable and convenient. Staff speaks English pretty well, they are kind and helpful. The room is spacious and the bed is comfortable. The breakfast was delicious with a lot to choose from. "

"Location was great! It was a little dated compared to other hotels we stayed in but the location more than made up for it. We did not have much of a view grom our room but itvlooks like there is potential for rooms with great views! I would stay here again, i just wish it was slightly upgraded and i wish it had an onsen."

"Hilton Nagasaki was great! Break first, service, and facilities. I really satisfied it. I definitely wanna came back here to stay."

"Unhelpful staff (male) at checkout counter. We asked for help in calling a taxi to take us to the airport. The gentleman working at the counter told us the taxis would not come because it was raining. We found this hard to believe and in fact were able to flag one down after walking a bit and fortunately still made our flight in time. We also had difficulty checking in. Our flight was delayed so I emailed letting them know that we were unable to complete the check in online as it would not accept our passport photos and that we would be late but when we arrived noone was there and we had to call the emergency number. We are elderly so perhaps this was due to our lack of tech skills though. "

"Room was too warm "

"I like this hotel very much "