Breakfast, lunch, dinner served; international cuisine
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Reviews of The Equator Hotel

3 out of 5
The Equator Hotel
Boma Road, Arusha

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 10 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richie

Stayed 1 night in Mar 2024

10/10 Excellent

Judith

Travelled with partner
We stayed at Equator hotel 3 nights during our Safari in Tanzania, before, and after. The staff was always smiling and we enjoyed at lot of fist and elbow greetings. Our laundry was done very timely. The restaurant was spacious and the food was well prepared. Expedia didn’t contact them for our arrival but the Equator staff were able to accommodate us. We eve had a few words in Swahili taught to us by the staff.
Stayed 1 night in Feb 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner food needs improvement
Stayed 1 night in Feb 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equator in Arusha
Clean , comfortable, good value for the money… staff very accommodating. Excellent location in the center of the town, near clock tower… easy to get transportation to various spots … had a good stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
The rooms were very clean, quiet, and comfortable. The restaurant had delicious food with a beautiful breakfast spread. Thank you to the front desk for being so helpful and coordinating rides for me! I thoroughly enjoyed my stay and would recommend Equator Hotel to anyone visiting Arusha.
Stayed 1 night in Aug 2023

10/10 Excellent

Stanislava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant city centre hotel with garden.
The hotel is ideally located in the centre of Arusha. It has wonderful large garden and the spacious balcony of our room overlooked that garden. The rooms were also spacious with comfortable beds. The breakfast was varied with fruits, fresh pancakes and eggs at your choice prepared on the spot. The hotel might need a little update of the bathrooms but currently it is excellent value for money.
Stayed 1 night in Jun 2023

6/10 Okay

Sara-Jane

Stayed 2 nights in Jun 2023

8/10 Good

Douglas

Liked: Room comfort
Very Good Value for Money
Great location. Friendly staff. Fine and abundant breakfast. Spacious room. Beautiful gardens. Full-service restaurant . Under $40 USD per night
Stayed 1 night in Feb 2023

2/10 Terrible

Chiedozie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly horrible everything
No AC, rooms smell and roaches in room. No safe
Stayed 1 night in Dec 2021

8/10 Good

Helen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The garden is very nice, well looked after. They try very much to keep the rooms and everywhere clean and even the linen. The building needs some tender care, painting and there is a smell that hits you as you enter the lobby or sitting or bar area or the kitchen. I dont know what it is, could be from the building or burning some stuff. That place has a good potential to be a comfortable destination
Stayed 5 nights in May 2021
Response from Patrick on 3 June 2021
Dear Sir, Thanks very much for the feed back and we will try to check about the smell , might be this smell coming due to cold weather or rainy water, but we will try to know about his. Regrads

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A garden hotel in the city
The Equator Hotel Arusha is conveniently located near the Clock Tower, a mini-grocery, and coffee shops like Bamboo Cafe and Africafe. The hotel has a nice garden, courteous staff, and a welcoming owner/manager. The spacious rooms are relatively old, but well-kept. Wifi internet was supposed to be available in the rooms, but the staff couldn't make it work. The staff, and the owner/manager eventually found a way to address the issue. The electricity socket extensions didn't function, too. On our check-out day, we were allowed to store our suitcases; and given packed breakfast to-go, as our safari tour started early in the morning. The receptionist, Fatuma, is courteous and helpful. She can further improve her service by answering questions properly instead of asking questions back*. * a couple of examples: 1. When asked "what is the normal time for breakfast?" Fatuma's response was "what time do you want for breakfast?" We eventually learned that it's 7:30-10 AM. 2. Me during our first breakfast: "What are the options for breakfast?" Fatuma's reply: "What do you want for breakfast?" As it turned out, there was a menu for breakfast. She could have told me about it or shown me the menu right away.
Stayed 1 night in Aug 2020
Response from Patrick on 11 Aug 2020
Thank you for your stay with us and finding time to give us your feedback which we shall share with our staff. Regards Hotel Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
great green space. breakfast had good variety. bathroom was a bit run down. lots of atms around.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This place has a 70s retro feel, it's basic, safe but a bit grungy. The staff are lovely and very helpful. I enjoyed staying here and highly recommend it as a great budget option
Stayed 2 nights in Aug 2019

8/10 Good

JosephA, Marangu

Business traveller
Liked: Cleanliness, staff & service, amenities
It is an old hotel and they try to keep it up as best as possible. Nice staff, eager to please. Patrick the GM was very good, welcoming and personable. Thumbs up to the good work they are doing with such an old property. For USD 40 it is good value, great location. Garden facing room is very pleasant. Avoid city facing if possible, facing a very old dilapidated building.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff is very nice and welcoming. Our airport pick-up that was arranged by hotel was on-time, friendly, and safe. The restaurant located inside the hotel was delicious! Very pleasant stay.
Stayed 1 night in May 2019

10/10 Excellent

susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Arusha
Great place at downtown Arusha. The best rooms are the ones with the garden view. Very nice service and the Indian food at the restaurant was excellent.
Stayed 2 nights in Jan 2019
Response from Patrick on 4 Feb 2019
Thank you for your kind review, we look forward to host you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Patrick on 29 Aug 2018
Thank you for taking your time to give us a feedback about your stay with us. We forward to making improvements where applicable. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Patrick on 29 Aug 2018
We are grateful to receive your feedback and look forward to having another opportunity to serve serve you in the future.

8/10 Good

Jason

Liked: Cleanliness
Stayed 4 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Budget stopover
Had a pretty poor experience here. The location is very central, but the comfort is subpar. The beds were very hard. And we weren't even provided with blankets. I spent my coldest night here. And one was available at reception to remedy this issue. The rooms are also quite loud.
Stayed 1 night in Sep 2017

6/10 Okay

Eddie, Los Angeles

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was ok
The room was big and comfortable, but the hot showers didn't work and the shower handle kept breaking off. The staff was really nice and accommodating though. Fine for one night passing through.
Stayed 1 night in Jun 2017
Response from Patrick Mutua, Hotel Manager. on 8 July 2017
Thank you Eddie for taking your time to give us a feedback about your stay. We shall look into the shower problem and rectify it. Best regards

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again if I'm in Arusha
The hotel staff is very friendly and provide useful information about Arusha. Though the hotel room is a bit outdated, but it is spacious and clean.
Stayed 2 nights in May 2017
Dear Catherine, We are grateful for your favourable comment about our staff. The room issue will be addressed in a forthcoming refurbishment programme. Kind regards Patrick Mutua Hotel Manager.

8/10 Good

Mohammad

Liked: Staff & service, room comfort
Great hotel to crash in
Very good spacious room. We got here at 9pm at night after 36 hours of flights and buses. Glad that the hotel did a good dinner. Mosquito nets were useless as they did not close.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Liked the location. Very central... Walking distance to restaurants, market etc

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
hotel need renvation specilley bathroom so bad

8/10 Good

Edward, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again!
Nice garden. Very nice staff. Good restaurant. Wifi could be better.

8/10 Good

RJP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but very nice and especially the restaurant, good location near the clock tower.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

JEAN CLAUDE

Stayed 2 nights in Feb 2023

10/10 Excellent

GUY

Stayed 2 nights in Feb 2023
Response from Jane on 20 Feb 2023
Dear Sir,Thanks very much for your valuable review on us and we will try to keep the same for our future guests.Best Regards,

10/10 Excellent

HOI KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with quiet environment
I came early and they allowed me to check in before noon. Friendly staff asked me did I need mosquito spray at night. Nice location near the centre.
Stayed 1 night in Dec 2022
Response from Kuldeep singh on 7 Jan 2023
Dear Hoi KEI,Greetings!Thanks very much for your reviewed on us and we will try our level best to keep the best services to our future guests.

10/10 Excellent

JAMES

Stayed 3 nights in Sep 2022

10/10 Excellent

ROMAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located place with an excellent service. On-site restaurant and peaceful garden.
Stayed 1 night in Feb 2020

8/10 Good

Tone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Basic hotel, cheap but good. I had a nice and quiet room with balcony facing the garden. The bed was good, all the fixtures worked, the shower was warm, the room was spacious. Breakfast was African and basic, but if you asked for something else, they might be able to help you. E.g. I don’t like the flavoured and sweetened yoghurts, so instead they gave me a bowl of natural yoghurt from the Indian kitchen. II tried the restaurant for dinner also and you can have a very decent meal if you stay away from dishes that may be tough or bony! Their Indian vegetarian dishes are excellent! No elevator in the hotel, so this is not your place if you’re infirm. Very central location - I would stay there again.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sicuramente molto vecchio ma pulito, i bagni spno piccolini, ma non manca mai l acqua calda, personale molto cortese e disponibile discreta colazione e posizione insuperabile le camere sono molto molto spaziose e letto comodo, le camere sul giardino sono molto silenziose,il wifi funziona molto bene ci tornero sicuramente
Stayed 5 nights in Dec 2018
Response from Patrick on 26 Dec 2018
Thanks very much for your valuable comment and we will do our level best to upgrade our services.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Zimmer mit Stadtblick ist falsch!
Ausblick in einen schmutzigen Hinterhof! Nur für Übernachtung ist dieses Hotel OK.
Stayed 6 nights in Sep 2018
Response from Patrick Mutua, Hotel Manager. on 27 Sept 2018
Thank you for taking your time to give us a feedback about your stay with us. We are sorry you didn't like the view from your room. We shall try the best we can to give a room with a view to our garden next time you visit us.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Feeling good
Totally speaking, this hotei is completely acceptable. The cost performance is good.
Stayed 3 nights in Sep 2018
Response from Patrick Mutua, Hotel Manager. on 27 Sept 2018
Thank you for your feedback about your stay with us. We look forward to your next visit to our hotel. Best regards

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great midrange place
This place is a really good deal for midrange budgets. Great value for money, close to the clocktower, a supermarket, the masaai market and restaurants. Definitely worth the money.
Stayed 1 night in Sep 2017

10/10 Excellent

Babsan, Sweden

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Facilities in need of someT renovation. Very pleasant and helpful personal. Comfortable room. Good breakfast..
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and nice people
Very nice hotel, clean, good people they want to help you. The room are not beautifull, but clean. It's the oldest hotel in Arusha. Location is very great.

8/10 Good

Klas

Liked: Cleanliness, staff & service, property conditions & facilities
Mycket prisvärt hotell centralt i Arusha
Enkelt men mycket bra hotell. Bra frukost och en bra indisk restaurang. Mycket serviceinriktad personal som ordnade saker blixt snabbt

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
可もなく不可もなく
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