Luxury Chalet, 1 King Bed, Accessible, Balcony
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Reviews of Lake Duluti Lodge

4 out of 5
Lake Duluti Lodge
Lake Duluti Rd, Tengeru, Arusha

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities, including the lodge, furnishings and buildings were tip top, much to like. The greenery - trees, gardens great. Some of the staff - especially house keeping were unresponsive/slow and if something was requested in the room, took too long, and once we requested towels at the swimming pool which were never delivered even after following up. One staff, called Saidi was great, with impeccable service. The entrance to the lodge is through a busy and chaotic market place: the lodge could consider an alternative entrance from lake Duluti Road. Overall awesome experience, and place is worth the stay.
Response from Marcelle on 5 Jan 2023
Good afternoon Daniel, thank you for your review. We value your feedback and will be sure to pass on the review to all staff. At Lake Duluti Lodge we take pride in attending to our guests every need as well as on our attention to detail. We will ensure that stricter measures are put into place in order to maintain our exceptional service standards. We are very happy that you had a great stay with us over the Festive Season and we hope that you will visit us again in the not too distant future.Kind regards,Marcelle

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice enough
We stayed here one night after a safari in Tanzania. Our room was very spacious and clean enough - just a little dusty here and there. Bed was very comfortable. Reception was not very friendly. Servers in restaurant are very accommodating and friendly. Dinner was very nice - breakfast definitely lacking compared to the other hotels we stayed at that had the same price point. Nice place for a night.
Stayed 1 night in Sep 2019
Response from Yves on 15 Oct 2019
Hello Eileen, thank you very much for the comments all are accepted and apologies for delaying in response. We have noted on the comments about cleanness in the chalet and we are working in making our breakfast more better. Looking forward to see you next time and am sure you it will be pleasant with the good change based on your considerable and honest comments. Again thank you and looking forward to see you someday soon Best regards Yvlyn Marketing and Sales

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Bradley, Tanzania, Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms! Enhanced our stay and the scenery was fantastic!
Stayed 2 nights in Nov 2018
Response from Salma on 4 Dec 2018
Dear Bradley Thank you for the glowing feedback. The team is very much motivated and welcoming you back in the near future Best regards Salma Mnaro Marketing Manager

10/10 Excellent

Paul, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After two weeks around Tanzania this was the best. The manager allowed us late check out at 4 to wait for our flight home. NO CHARGE! Very understanding.dinning was very good.
Stayed 1 night in Oct 2018
Response from Salma Mnaro on 2 Nov 2018
Dear Paul It was a great pleasure to host you. We are happy if we made your stay memorable Let us know when visiting Tanzania again and we will be happy to serve you again and again Best regards Salma Mnaro Marketing Manager

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful & Comfortable
Lake Duluti Lodge is truly a beautiful property. The rooms are better than photos and the service was impeccable! Rooms & property super clean & deluxe. Beds are very comfortable, staff was professional & kind, food was good! Our stay(s) there was perfect!
Stayed 1 night in Sep 2018
Response from Salma on 2 Oct 2018
Dear Deanna What a glowing feedback from you. Thank you very much The team is humbled to have served you and wishing to make your stay even more memorable when visiting Tanzania again in the future Wishing you all the best Best Regards salma mnaro marketing manager