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"Great and clean friendly staff "

"Really unique accommodation in an old castle village! Driving in is something else, with all those narrow cobblestone laneways. Staff were super friendly. Our room was quite small, but had everything we needed. "

"Breakfast was great. Hotel parking was good. Staff was very friendly."

"Room spelled very musky. Staff was not very helpful. Poor communication. Breakfast was OK. But you could see they were running out of things. I really hate to write a bad review and I always give the benefit of the doubt and maybe they were just having a bad time except the room did smell bad. There was no hot water in the morning and when my wife tried to take a shower, she was never able to get the hot water working the night before. Location was great, but as for the rest, if you stay here in this town, don’t pick this hotel."

"Very clean rooms and the whole hotel is in great condition. Marvao is a very special and nice village within an old fortress on top of a mountain about 840 meters over the sea level. Owners and staff are very friendly and welcoming. We had a lovely stay!"

"Poorly maintained hotel We did not have even hot water for the shower They did not tell us it was a problem with the water heater when we checked in, we may have asked for a refund and look for another hotel, but obviously was too late by the time we found a little note they left in the room. This is at the most, a 2 stars hotel "

"The room had a bad smell ( like toilet) to it and it did not dissipate. The front desk tried to help me with a taxi but did not warn me that I did not have to be at the airport 2 1/2 hours before my flight. The small airport did not even open until an hour before my flight. "

"An administrative nightmare. I booked rooms through Expedia and twice sent a rooming list direct to the hotel (which was acknowledged) with all guest details and room allocations, however the information was not entered into their system and when my colleagues arrived late (we were competing on Portugal Rally so technicians, engineers working into the night) they were told there were not enough rooms. Colleagues had to share 3 to a room when accommodation had been booked and paid for well in advance and my contact details had been shared several times. I tried to sort this out the following morning, in person at the hotel reception, which was a difficult process and still not successful. I would not recommend the hotel for a business group booking, they don't have the resource to cope with the booking process and it caused a lot of issues."

"I highly recommend a stay at this historic property in Marvão. It has an old world charm and the amenities are excellent. The rooms are clean and comfortable, brightly lit, the breakfast superb and the view from the dining room is amazing. The staff were friendly and most helpful. "