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"Room 133 was large and spacious. Delightful staff -Matteo at the front desk and Ariana at the bar - both simply wonderful at making us feel at home!"

"It was a nice relaxing time there and meals "

"Room is spacious and clean. Close to train and bus station. Staff is professional and efficient. "

"We had heavy luggage as are also going skiing, so the location of HNN right near Principe Train Station & Flixbus stop was a big factor. But it's also an easy walk to all of the old town & the waterfront. When staying in hotels we always like option of a good breakfast included: HNN provides a very good one, with a variety of savoury, sweet, good pastries & cake, unlimited proper coffee, tea, juice, eggs etc. Reception staff v helpful, easy checking, stored our luggage pre & post check-in and checkout."

"Misleading information about the spa being included with the hotel."

"Excelente "

"Nice room. Clean and Quiet"

"Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!"

"The staff were extremely Lu attentive, kind and helpful. The room had all the necessary amenities. The location of the hotel is excellent. At first I thought the traffic noise would be a problem, but it was not. I would stay there again. "