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Hotel Mocawa Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Mocawa Resort

2 outdoor pools, pool loungers
Breakfast, lunch, dinner served; international cuisine
Villa, 3 Bedrooms | Private kitchen
Children's play area - outdoor
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning
The price is AU$200
includes taxes & fees
22 Sept - 23 Sept
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Superior Room

Superior Room | Resort view

Superior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Garden view

Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindio, 633027

What's nearby

  • Plaza de Bolivar - 3 min drive
  • Armenia Country Club - 7 min drive
  • Centenario Stadium - 16 min drive
  • Coffee Park - 21 min drive
  • Recuca - 27 min drive

Getting around

  • Zarzal Station - 65 min drive
  • Armenia (AXM-El Eden) - 19 min drive

Restaurants

  • ‪Café Quindío - ‬6 min drive
  • ‪Rancho Eden - ‬6 min drive
  • ‪Coffee Shop La Tienda de los Mecatos - ‬9 min drive
  • ‪Bianco - ‬6 min drive
  • ‪Estación Paraiso - ‬6 min drive

About this property

Hotel Mocawa Resort

Upscale eco-certified hotel
At Hotel Mocawa Resort, you can look forward to free continental breakfast, a poolside bar and a terrace. Treat yourself to spa services, such as a body scrub or a facial. The on-site international cuisine restaurant, Bistro 1953, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as volleyball. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and express check-out
  • A ballroom, a lift and massage treatment rooms
Room features
All 105 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bistro 1953

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 June to 31 August:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Mocawa Resort La Tebaida
Mocawa La Tebaida
Hotel Mocawa Resort Hotel
Hotel Mocawa Resort La Tebaida
Hotel Mocawa Resort Hotel La Tebaida

Frequently asked questions

Does Hotel Mocawa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Mocawa Resort?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Mocawa Resort on 22 Sept 2024 start from AU$200.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mocawa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mocawa Resort?

Self-parking is free at this property.

What time is check-in at Hotel Mocawa Resort?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Mocawa Resort?

Checkout is at 1 PM.

Does Hotel Mocawa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 68000 per vehicle applies.

Where is Hotel Mocawa Resort located?

Located in La Tebaida, this family-friendly hotel is 2.3 mi (3.7 km) from Plaza de Bolivar, and within 12 mi (20 km) of Coffee Park and Armenia Country Club. Quimbaya Gold Museum and Bolivar Plaza are also within 12 miles (20 km).

Hotel Mocawa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 257 reviews" "
Rating 8 - Good. 67 out of 257 reviews" "
Rating 6 - Okay. 12 out of 257 reviews" "
Rating 4 - Poor. 9 out of 257 reviews" "
Rating 2 - Terrible. 6 out of 257 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

carolina

Stayed 3 nights in Jun 2024

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Stayed 3 nights in Jan 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family vacations.
Stayed 4 nights in Dec 2023

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

MARIA C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Buen Hotel Mal servicio de Alimentos
El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
Stayed 5 nights in Oct 2023

8/10 Good

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
Stayed 1 night in Sep 2023

6/10 Okay

OSCAR MAURICIO, Fort Salonga

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria F

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 5 nights in Jul 2023

10/10 Excellent

Luz C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Stayed 1 night in Jul 2023

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2023

4/10 Poor

Lina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Stayed 1 night in Feb 2023

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2023

4/10 Poor

Omaira

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
Stayed 2 nights in Jan 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

2/10 Terrible

James, Crestview

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Tatiana G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Stayed 2 nights in Aug 2022

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!!
Stayed 2 nights in Jun 2022

10/10 Excellent

Luz A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a true resort experience
Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution. Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
Stayed 2 nights in Jan 2022