Search Arctic Europe, Europe Hotels from AU$119

"This place is amazing and from the stuff of dreams. The only thing was I wasn’t keen on the shower being basically over the toilet in a small wet/shower room"

"genuine freindly staff"

"Hotel Arctic is the best in the lower price range. Friendly staff. You have an "good" view from the room, if you compare it to Naran Hotel or Amber Hotel. Because there you have no view at all. You have 3 minutes longer to the center but that is worth it. I would always choose Arctic Hotel again!"

"Very nice hotel. Right in the centre of the city. Good price for what was offered .. would stay again"

"frukost & maten mycket bra Inget dåligt att säg om hotellet eller personalen "

"Ubelieveable. First problem was at Check-in - as i entered the place at 3PM (which is stated in their Website as Check in time) no one was at reception. Fine. Had to look for an employee allaround and call them, with no answer. After 15 minutes someone appered, didnt even say hello, just asked my name, just gave me the key, and walked away, no explanation, no welcome, just a sour face. Fine. Secondly the common area for the jacuzzi had a horrible smell of feel, and no ventilation. I stayed for 2 nights, the first night passed on ok i guess. But on the second night Something that should NEVER happen in a hotel happend: at 11:30pm, the door of my room just opened up! Someone just entered my room! As i asked who is it, isaw a confused guy, turned out another costumer getting the same room! As i went outside while hes on the phone with someone from the hotel (of course theres no reception getting the new people in) he found out in the envelopes with keys outside my name, as i didnt even arrive yet! When i called the hotel night representetive, she was start giving me explanations of how i am NOT in the hotel and should only arrive this evening. At last she did apologize, and at the end gave me one night for free, but this is their most important job - know whos in which room and nit giving the feeling of unsafe and someone can enter the room any moment. If i could, i would give 0 Stars, but 1 is at least for the compensation they gave me. Will NEVER come back again"

"Highly recommend this hotel. The rooms were fresh and modern, and the breakfast, although a bit crowded, was excellent and well-stocked. "

"Nice hotel in the centre of Lulea, friendly helpful staff, good breakfast."

"The room was nice, the area was calm. According to Hotels.com the breakfast was included - There was no breakfast! Myself I have short light blond hair. The bathroom floor had long dark hair on it from a previous guest. NOT NICE!"