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Reviews of L'hôtel d'Arc

3 out of 5
L'hôtel d'Arc
13 route Nationale, Arc-sur-Tille, Cote-d'Or

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 127 reviews" "
Rating 8 - Good. 47 out of 127 reviews" "
Rating 6 - Okay. 14 out of 127 reviews" "
Rating 4 - Poor. 1 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Julia

Heading from South to North
Absolutely perfect for an overnight stay en route north/south. Basic hotel, clean, reasonably comfortable, adequate restaurant, close to motorway and supermarket nearby for cheaper fuel, definitely not a luxury stay though . Animals not allowed - pity!
Stayed 1 night in Jan 2024

8/10 Good

Roland

Stayed 1 night in Dec 2023

6/10 Okay

Bernard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Made to pay for parking
We had to pay for parking, but on Hotels.com it said that parking was free and included.
Stayed 1 night in Sep 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
What a great find - really enjoyed our stay and would definitely return on future road trips. The host, hotel and service couldn’t have been better. Delicious food too 😊
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2023

4/10 Poor

Nicholas, Bracknell

Travelled with family
Disliked: Property conditions & facilities
Nice Apearance and good location but family room poor safe did not work toilet in the bathroom for 4
Stayed 1 night in Aug 2023

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and updated old hostelry. Very tastefully done. Comfortable and welcoming. Would stay again if passing that way.
Stayed 1 night in Jul 2023

2/10 Terrible

Sagy, New York

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unacceptable location. Suggested we eat at the supermarket. On the main road. Small window in room. They should get award for photography.
Stayed 1 night in Jun 2023
Response from Gérant on 30 June 2023
you should get an award for your bad faith !you allow yourself to put an opinion when you have never slept with us. You came, you wanted to see the room and then you left. You apparently booked a room in another hotel. It's incredible !you are a very dangerous person.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient for a motorway stop-over.
Conveniently situated for the motorway for a one night stop. Very pleasant staff. A beautiful, traditional stone building, unsympathetically converted (we thought) for hotel accommodation. Comfortable bed (though with only one, rather clumpy pillow per person) but the room was uninviting and had a rather strange plastic carpet. To be honest, we wouldn’t stay there again.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Franck on 6 Mar 2023
Merci William pour votre bonne notenous avons hâte de vous revoirAmicalementFranck

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Franck on 8 Nov 2022
Merci beaucoup pour votre soutien et votre bonne appréciation.Nous sommes ravis d'avoir des clients comme vousNous avons hâte de vous revoir dans notre établissement

10/10 Excellent

Richard

Stayed 1 night in Sep 2022
Response from Virginie on 13 Sept 2022
Thank you very much for your opinion about our establishment.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
The stairs were tricky
Stayed 1 night in Oct 2021

8/10 Good

Peter

Liked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Samantha, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect overnight stop. Small, friendly and comfortable.
Stayed 1 night in Aug 2019
Response from L'Hôtel d'Arc on 12 Oct 2020
thank you very much for the positive opinion on our establishment. We will be delighted to see you again! Best regards, The Direction

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I cannot recommend this hotel highly enough. Stylish, clean and very welcoming staff. Very close to the motorway so perfect to break a trip to the Alps of the Med
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from L'Hôtel d'Arc on 15 Sept 2019
Merci pour la note attribuée. Au plaisir de vous revoir chez nous. Cordialement, La Direction

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Franck on 7 Oct 2019
Bonjour merci pour votre bon avis et votre bonne note A bientôt Franck

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely well presented small hotel. Greeting was spot on. Shame we only had Sunday and no restaurant open on a Sunday but alternative suggestions provided.
Stayed 1 night in Aug 2019
Response from Franck on 29 Sept 2019
Dear Gary Thank you for your nice comments, we will reflect to set up the dinner on Sunday night for the next season best regards

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stop
Great hotel, but not may places to eat nearby if its a Sunday
Stayed 1 night in Jul 2019
Response from Franck on 29 Sept 2019
Dear M. Graham Thank you for your nice comments, we will reflect to set up the dinner on Sunday night for the next season

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Stopped here for 1 night, staff very friendly & helpful. We were in a family room, very large, 2 double beds, plenty of room for 2 adults and 2 teenagers. Large supermarket just down the road with pizzeria. Fantastic pool. Would recommend.
Stayed 1 night in Jul 2019
Response from L'Hôtel d'Arc on 25 Aug 2019
Thank you very much for taking the time to share your opinion. We thank you for all these nice compliments! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for uk Alp-bound drivers. 5 minutes of the motorway. Good sized rooms and Vfm breakfast too
Stayed 1 night in Jun 2019

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Very helpful and friendly reception in a pleasant environment. Facilities in the immediate area are a touch limited but, just past the supermarket/petrol station, with or without dogs, really nice area to walk.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed just one night on route to the south of France. The rooms were very nice with a great shower.
Stayed 1 night in Mar 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop just off the motorway en route to the Alps
Stayed 1 night in Jan 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We use this as a stop over on our way to Italy, lovely hotel, great with the dogs and very friendly.
Stayed 1 night in Jun 2018

10/10 Excellent

Stu, From London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly quiet when considering proximity to RN13. Interesting to see 2 car charge points in such a small car park. I parked my Vignale on the forecourt which was just fine. No restaurant at the hotel unfortunately but good recommendation given for a place about 1lm away. Full of friendly locals. Great breakfast facilities at the hotel which set us up nicely for our journey to Toulon. Would stop by again if in the area.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stop Over
Traveling from the UK to South of France. This hotel is a great place to rest your head. Inatilly not impressed but very friendly reception staff. Room was small but nice.Bed was exceptionally comfortable and cannot fault the clenleness. Towels were fresh shower great breakfast good. Overall would recommend. Great value for the price.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

kim, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to motorway
The hotel is very easy to find situated on the main road just off the motorway. The staff are very friendly the rooms are very clean with comfy beds and excellent shower. Just off the Main Street next to the supermarket is an excellent restaurant reasonably priced with friendly staff in all we had a lovely relaxing stay after a long journey ideal stop on the way down to south of France. We will definitely be stopping again on our way home .
Stayed 1 night in Jun 2017

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth discovering.
A lot of humility for this very peaceful pearl of Hostellery in the middle of a nice area and very close to the motorway exit.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveller
I was driving back from Italy to the UK and needed to stop overnight, booked the hotel the night before via the web site. The hotel is a lovely place, it is close to the motorway network (5 minutes) but far enough away that you do not hear any traffic. The hotel receptionist spoke English which was good because I do not speak French, friendly welcome. The room is well appointed with a nice and modern bathroom. There is a bar within the hotel but no restaurant for an evening meal, but they do have a restaurant about 5 minutes walk down the road next to the supermarket, so not real problem. The breakfast was extra but a very nice continental type arrangement using good fresh local stuff. The wifi is free and good quality, so no problems and my vodaphone mobile worked well there. I would stay at this hotel again.
Stayed 1 night in May 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the Autoroute
Excellent stay, very welcoming, good, safe parking, lovely typically French village. Would like to have stayed longer. Very convenient for an AutoRoute stopover.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay
We stayed for just one night on the way home from the Alps, and it was perfect for this. Just 5 minutes from the Autoroute, we were welcomed by the very friendly owner. The rooms were spacious, modern, newly decorated and very clean. Fabulous shower and very comfy bed. The owner recommended a pizza restaurant in the village which despite being part of the supermarket building, was full of locals both dining and drinking. Everybody was friendly and welcoming, and the food was good too. We left early the next day, too early for breakfast at the hotel, however the village boulangerie was open and was fabulous! Thoroughly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and easy safe parking
Lovely rooms with modern feel, good breakfast and no problems accommodating our pet dog that was with us for the journey

8/10 Good

Mato, Bedford, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, spacious room not far from motorway
Our room was very spacious and good value at €89. The staff were friendly and helpful. However it was on the 4th floor up spiral stairs which was difficult with a baby as had to carry her bassinet due to no lift. Also very hot and had to have the windows open which meant we could hear the noise of the busy road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean and Comfortable Hotel
Overnight stop on the way back from the Alps to the UK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip stop off!!
Nice location..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

anthony, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over
We stopped on the way to the Alps and the hotel was just what we needed. Friendly welcome, clean rooms and fantastic showers. The rooms were snug but had everything needed for 1 nights stay. Good restaurant 10 mins walk away. We didn't have breakfast but would happily stay here again if passing this way

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chris, Llandogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet pet friendly
Close to motorway, but in quiet town.helpful staff, dog friendly with good local walks.

8/10 Good

Paul, Torrevieja Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
Stayed one night in annex very roomy very quite.bathroom floor is wet room type floor doesn't dry so it's quite slippery when using toilet. Shower curtain would help.

8/10 Good

Sally-Ann, Nailsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel for a stopover on a long journey
A pleasant hotel that we used for an overnight stop on our long journey back to Calais from the Swiss Alps. Very easy access from the motorway. Comfortable room with a great bathroom with a super drencher shower.

8/10 Good

Simon, Oxford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay en route to the south
The hotel is just three kilometres from the A31 and on the main street of the village, easy to find. It has courtyard parking; the village is generally quiet. It seemed that most of the guests were breaking their holiday journeys south or north, as we were. We received a very warm welcome on both occasions and the manager was very friendly and willing to help. The rooms were clean, with fresh decor, modern bathrooms and safe boxes. The breakfast was on the pricey side, but convenient for a quick getaway (served from 7) and a good range of buffet food. We wouldn't hesitate to stay there again.

8/10 Good

Jane, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
The hotel was easy to find and the room was modern and comfortable. The receptionist spoke a little English and was helpful, telling us where we could find a local restaurant. We did not have an opportunity to try the breakfast as they did not start serving until 7am. It would be a benefit if they were to provide a dinner service but apart from that everything was good. Wifi was free and worked fairly well.

8/10 Good

Sjouke

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023