Outdoor pool
Check availability

Reviews of Haile Resort Arbaminch

3.5 out of 5
Haile Resort Arbaminch
Arba Minch, Arba Minch

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 46 reviews" "
Rating 8 - Good. 8 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort with beautiful view.
Stayed 2 nights in Jan 2024
Response from Beni on 29 Mar 2024
Dear Christain Greetings From Haile Hotels and Resorts Thank you for taking the time to share your review of our resort. We are pleased to hear that you enjoyed your stay.Thank you and Hospitality Regards Abenezer T Group Reservation Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
We absolutely loved our stay at Haile!! The view was AMAZING, the food was great and the staff were terrific. We swam in the pool everyday and enjoyed the gym as well. We were sad to leave and we will be back!
Stayed 3 nights in Jul 2023
Response from beni on 26 July 2023
Dear Guest Greetings From Haile Hotels and Resorts Thank you for taking your time to make a review on our resort, we Hope you had a delightful stay.Thank you and Hospitality Request Abenezer TCentral Reservation Agent

10/10 Excellent

Elleni

Stayed 2 nights in May 2023

10/10 Excellent

Handakina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice vacation places
Stayed 1 night in May 2023
Response from Beni on 16 May 2023
Dear Handakina Greetings Thank you for taking your time to make a review on our resort we are glad you found the place attractive.Sincerely Abenezer T

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location and very helpful staff
Stayed 3 nights in Mar 2023
Response from The management team, on 10 Apr 2023
Dear Isabel,First and foremost we would like to thank you for choosing Haile resort Arbaminch for your stay. We were truly pleased to hear that you enjoyed our hotel and our staff. We would love to welcome you back in the nearest future for another fantastic experience! With Best Regards,

10/10 Excellent

Fedila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2023
Response from Central Reservation Agent on 23 Jan 2023
Dear Fedia Greetings From Haile Hotels and ResortsThank you for taking your precious time to make a review on our resort, we are glad you had a great time. Sincerely Abenezer T

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They all super friendly, the hospitality is very amazing. and the rooms are very clean
Stayed 3 nights in Dec 2022
Response from Central Reservation Agent on 13 Dec 2022
Dear Samuel Greetings From Haile Hotels and Resorts Thank you for taking your time to make a review on our resort we really appreciate that, we are glad you had a good experience in your stay.Sincerely Abenezer T

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back for sure
We expected a lot but it was exceeded starting from friendly reception up to good management in handling minor complaints - very clean - top experience
Stayed 2 nights in Sep 2022
Response from Central Reservation Agent on 14 Sept 2022
Dear GuestGreetings From Haile Hotels and ResortsThank you for taking your precious time to make a review on your stay in our resort and we are delighted that you had a good experience, looking forward to having you back again.Sincerely Abenezer T

10/10 Excellent

Samson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE NAME SPEAKS BY ITSELF- HAILE RESORT
Very organized & accommodating. Thank you for the comfort & wonderful experience that we had during our stay. Infact, the name speaks by itself a lot. HAILE RESORT. Addis workessa
Stayed 2 nights in Jul 2022
Response from Central Reservation Agent on 18 July 2022
Dear Samson Greetings From Haile Hotels and Resorts Thank you for taking your precious time to make a review on our resort, We are glad you are satisfied with the service provided. Sincerely Abenezer T

10/10 Excellent

Davide Adams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, bien équipé avec une vue magnifique côté piscine. Le personnel a été très attentif à nos besoins, réactif et efficace. Ils m’ont réservé une belle surprise pour mon anniversaire. Je recommande vivement !
Stayed 1 night in Jun 2022
Response from Central Reservation Agent on 27 June 2022
Dear Davide A Greetings From Haile Hotels and Resorts Thank you for taking your time to make a review on our resort, we are delighted that you had a good time. Sincerely Abenezer Taeme

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and friendly staff
Stayed 4 nights in Apr 2022
Response from Central Reservation Agent on 9 June 2022
Dear Martha Greetings from Haile Hotels and Resorts Thank you for taking your time to make a comment on our service, we are glad you had experienced a friendly environment. Sincerely

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice
Stayed 1 night in Apr 2022
Response from Central Reservation Agent on 9 June 2022
Dear Martha Greetings from Haile hotels and Resorts We are glad you experience a quality service from our staff and thank you for sparing your precious time to make a review on our Staff. Sincerely

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful visit—Loved Our Stay
We rented a premium suite for our family of five, and added a comfortable cot for $29 a day. The two extremely comfortable adjoining rooms connected to a living area in the middle . It was worth it to pay the extra to wake up to the sunrise over the lake with the mountains. Absolutely gorgeous views. The air conditioning was a great asset, and the shower pressure was comfortably strong. The included morning buffet was great, but the a la carte menu took an hour to prepare every time, and it cost 2000ETB each time to feed five of us. While it was convenient to eat at the hotel sometimes, the food was better and cheaper at Paradise Lodge and the Tourisy Hotel.
Stayed 2 nights in Apr 2022
Response from Central Reservation Agent on 9 June 2022
Dear Lori Greetings From Haile Hotels and Resorts Thank you for managing your time to comment on our service specifically the room you stayed on, we are glad you enjoyed it and we will make sure to do our best to solve the issues mentioned Sincerely

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect ! Amazing !
It was amazing , thanks for every one in Haile Resort ! Hope see you again !
Stayed 2 nights in Feb 2022
Response from Central Reservation Agent on 9 June 2022
Dear Daniel Greetings from Haile hotels and resorts Thank you for sparing your precious time to make a review on your stay in our resort. we hope to have you here soon Sincerely

10/10 Excellent

THEODROS

magnificent
Very professional the best service i ever get thanks
Stayed 3 nights in Jan 2022
Response from Central Reservation Agent on 15 June 2022
Dear Theodros Greetings From Haile Hotels and Resorts Thank you for taking your time to make a review on our resort and we will keep to provide the best professional service of all time. Sincerely Abenezer Taeme

10/10 Excellent

Binyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Central Reservation Agent on 27 June 2022
Dear Biniyam Thank you for taking your time to make a review on our resort, we are delighted that you had a good time in our property. Sincerely Abenezer Taeme

10/10 Excellent

Dr. Tigist Tadesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International standard breakfast Room cleaniness Profesional staff services
Stayed 3 nights in Dec 2021
Response from Central Reservation Agent on 27 June 2022
Dear Dr. Tigist Greetings from Haile Hotels and Resorts Thank you for taking your time to make a review on our resort, glad that you had memorable time while your stay in our property. Sincerely Abenezer Taeme

10/10 Excellent

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Central Reservation Agent on 18 July 2022
Dear Tesfaye Greetings From Haile hotels and Resorts Thank you for making a review on our resort, we will be glad to have you here back again. Sincerely Abenezer T

10/10 Excellent

Shumye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It's an excellent stay me and family highly recommend this to people.
Stayed 3 nights in Nov 2021
Response from Frehiwot F. Group Sales & Marketing Coordinator on 8 Dec 2021
Dear Shumye, Thank you for taking the time to write a review for our resort; we're glad to hear you liked your stay, and we appreciate your feedback and recommendation. We hope you'll come back to see us on your next time travel.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently because we can count on excellent service and everything being in working order. It is stress free. The staff are wonderful and we like the food very much.
Stayed 1 night in Nov 2021
Response from Frehiwot F. Group Sales & Marketing Coordinator on 8 Dec 2021
Dear guest, Greetings from Haile Hotels and Resort , Thank you for taking the time to write a review for our resort; we are happy to hear that you were pleased with our service, and we value our guests' opinions and suggestions. Hopefully you will visit us again on your next time trip.

10/10 Excellent

Firomssa Chala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff with stunning scenery👍
We had a short but amazing stay at Haile’s Arbaminch. Very helpful staff with amazing smiles. Clean environment with breathtaking scenery from a cliff.The food tastes great. I highly recommend the lake side rooms for the best terrace view. You can’t run out of activities out there but I wish the hotel extends its guest complementary facilities as a courtesy until shuttle pickup time rather than checkout time which is 11am for a 1:30pm afternoon airport shuttle service. We are deeply satisfied; and proud to recommend this hotel.
Stayed 1 night in Nov 2021

8/10 Good

Farzad, St. Catharines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Abaya and Chamo lakes, good restaurant, cleanness of the property.
Stayed 3 nights in Oct 2021
Response from Segenet Melese ,Group reservation officer on 13 Oct 2021
Dear Guest Greetings from haile resort , Thank you for your feed back, i believe you visit our resort once again.

10/10 Excellent

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Super clean. Everything worked. Great shower in bathroom. Delicious food. We love staying here.
Stayed 2 nights in Sep 2021
Response from Segenet Melese ,Group reservation officer on 1 Oct 2021
Dear Guest Greetings from haile hospitality groups, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has international standards, services, amenities including the spa. The food was superb and had variety. The location of the hotel is scenic overlooking the lake, hills and lash forest... A good getaway location away from busy cities.
Stayed 2 nights in Aug 2021
Response from Segenet Melese ,Group reservation officer on 15 Sept 2021
Dear Guest Greetings form Haile Hospitality groups, Thank you for giving your time and supportive comments. I hope you came once again. Thank you and hospitality regards,

10/10 Excellent

Dawit W

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am mesmerised by this perfect Hotel with heavenly kind of customer service. the only thing I can say is God bless the whole staff at Haile Resort, keep up the nice service.
Stayed 2 nights in Aug 2021
Response from Segenet Melese ,Group reservation officer on 15 Sept 2021
Dear Guest Greetings, Thank you for giving your time and supportive comments, I hope you came our resort once again. Thank you and hospitality regards

6/10 Okay

Dawit, AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The spa is really good and the people working in the spa department did a really good job. In generally all employees working in this property treat their customers really good. BUT they were out of some room aminities like shampoo, rooth paste, shower cup and some more. We are paying a lot but doesnt even get the basic aminities. Additionally the food in most of the haile resorts doesnt taste really good but it ua over priced. He need to work on that on most of his resturants.
Stayed 2 nights in Aug 2021
Response from Segenet Melese ,Group reservation officer on 1 Oct 2021
Dear Guest Greetings from Haile hospitality groups, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Leoule Tefera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. This hotel is the best and most respectful by far. They accommodate all needs for customers. I love them!
Stayed 3 nights in Aug 2021
Response from Segenet Melese ,Group reservation officer on 15 Sept 2021
Dear Guest Greetings from Haile hospitality groups, Thank you for giving your time and supportive comments. I hope you visit our resort once again. Thank you and hospitality regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Staff vary friendly
Room was spacious and clean. Staff very friendly and helpful. Hotel is in a good location, close to restaurants and other amenities.
Stayed 4 nights in Aug 2021
Response from Segenet Melese ,Group reservation officer on 25 Aug 2021
Dear Guest, greetings from Haile Hospitality groups, Thank you for giving your time to review our resort. I hope you are visit our resort again. Thank you and Hospitality Regards,

10/10 Excellent

Berhane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haile Resort
It was excellent in every sense!
Stayed 4 nights in Aug 2021
Response from Segenet Melese ,Central reservation officer on 19 Aug 2021
Dear Guest, greetings from Haile Hotels and Resorts thank you for taking your precious time to review our resort. We appreciate all our guests feed back and suggestion. We hope you are visit our resort next time.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanness of the rooms and the restaurants. The serviceis excellent. The royal level reception starts right at the gate and follows you all the way untill you leave the resort. Steam, sauna and spa are complimentary. Massage is also at very reasonable price. Couple of things i didn't like- i had to book two rooms for family of 5 and i was charged for addtion bed they broght for a kid. This is a bit strange based on experinces in North American where hotles try their best to accomodate their guests. Another strange thing was at the check out you have to wait till someone is sent to check the room. I don't know if that is necessay specially if they have your credit card info. In my opnion, they are expected to trust their guest.
Stayed 2 nights in Aug 2021
Response from Segenet Melese ,Group reservation officer on 19 Aug 2021
Dear guest, greetings from Haile hotels and resorts, thank you for taking your precious time to review our resort. I am sorry about that the situation you are upset. We hope you are visit our resort again.

10/10 Excellent

Lideya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 3 nights in Jun 2021
Response from Central Reservation Agent on 18 July 2022
Dear Guest Greetings From Haile Hotels and Resorts Thank you for taking a minute to make a review on our resort, your satisfaction is our number one goal. Sincerely Abenezer T

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Central Reservation Agent on 18 July 2022
Dear Guest Greetings From Haile Hotels and Resorts Thank you for making a review on our resort, We are glad you liked our meal plus a staff members. we will make sure you get the best service available. Sincerely Abenezer T

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have been here multiple times over the last few years. It continues to be always clean and neat. The food is improving nicely. Service is many times slow, even now when few people are here in the hotel because of Covid 19. Service staff are very friendly and nice. the gym is cleaner than before and the machines are working. They should close the doors at night to limit mosquitoes in the hotel lobby.
Stayed 2 nights in Mar 2020
Response from Frehiwot F, on 1 Apr 2020
Dear guest, Greetings from Haile hotels and resorts, thank you for taking your precious time to review our resort on your stay with us, we appreciate all our guest's feedback and suggestion.

8/10 Good

Norman, Toronto Canada

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery from the escarpment down to the jungle, 2 lakes and hills in the background is great!
Stayed 2 nights in Nov 2019
Response from Frehiwot F, Group central reservation agent on 14 Nov 2019
Dear Guest, Thank you for taking your time to give a comment on your stay with us, we appreciate all our guest's feedback and suggestion. Hopefully we will see you again on your next time trip. With hospitality regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and sharp. Great views. Great help staff
Stayed 2 nights in Apr 2019
Response from Frehiwot F, Group central reservation agent on 25 Apr 2019
Thank you for taking your time to comment on your stay with us, we appreciate your feedback! With hospitality regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Grrat lo ation and views. Staff very helpful. Go9d food.
Stayed 3 nights in Feb 2019
Response from Frehiwot F, on 25 Apr 2019
Dear Guest, Thank you for taking a time to comment on your stay with us. We appreciate all our guests’ feedback,

8/10 Good

Lars Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This new hotel in Arba Minch is beautifully located at the Rift Valley, above the natural reserve forest and the valley lakes. Very nice facilities, good food, and very nice staff. Good opportunities to excursions to the 40 springs, lake Chamo, and Dorze villages.
Stayed 1 night in Jan 2019
Response from Yemsrach L, on 31 Jan 2019
Dear guest , Greetings from Haile Hotels & Resorts, Thank you for taking time to comment on your stay with us. We appreciate all our guests’ feedback, as it is through constructive comments that we are able to continually improve our services and facilities for our guests. Hospitality Regards, Online Marketing & Office Coordinator, Yemsrach L

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Central Reservation Agent on 18 July 2022
Dear Guest Greetings From Haile Hotels and Resorts Thank you for making a review on our resort, We hope to have you here back again. Sincerely Abenezer T

10/10 Excellent

Dawit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ben on 4 Oct 2023
Dear Dawit Greetings From Haile Hotels and Resorts Thank you for taking your precious time to give a review of your stay at Haile Resorts Arbaminch. We hope to have you back again soon.Thank you and Hospitality Regards Abenezer TGroup Reservation Supervisor

10/10 Excellent

Menelik

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning place with exceptional customer service. Highly recommend.
Stayed 3 nights in Apr 2023
Response from The management team, on 15 Apr 2023
Dear Menelik,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Haile resort Arbaminch. Hope to have more opportunities in the future to welcome you back.Kind regards,

10/10 Excellent

Peter

Stayed 1 night in Apr 2022
Response from Central Reservation Agent on 10 June 2022
Dear Peter Greetings from Haile hotels and Resorts Thank you for taking your time to make a review on our Resort, Sincerely Abenezer Taeme

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Central Reservation Agent on 27 June 2022
Dear Guest Greetings From Haile Hotels and Resorts Thank you for taking your time to make a review on our resort, hoping to have you back again. Sincerely Abenezer Taeme

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels aux petits soins. Conforme à nos attentes.tout est bien .
Stayed 2 nights in Mar 2021
Response from Central Reservation Agent on 18 July 2022
Dear Guest Greetings From Haile Hotels and Resorts Thank you for taking a minute to make a review on our resort, your satisfaction is our number one goal. Sincerely Abenezer T

8/10 Good

JOSEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön u erholsam
Stayed 8 nights in Feb 2021
Response from Central Reservation Agent on 18 July 2022
Dear Guest Greetings From Haile Hotels and Resorts Thank you for taking a minute to make a review on our resort, your satisfaction is our number one goal. Sincerely Abenezer T

8/10 Good

Tsugune, Osaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丘の上にあって湖を見下ろすロケーションは良いしスタッフも食事も良いのだが　フロントでは近郊の世界遺産へのアクセスなど観光情報は全く得られないので自分で調べなければならない　せっかくいい場所にあるホテルなのでツアーデスクがあるといい　日程も予算も余裕のある客は４ＷＤをレンタルして自分であちこち出かけているようだ　このホテルに泊まる客で地元の劣悪なミニバスで世界産のコンソに行く人はいないようだ
Stayed 2 nights in Dec 2019
Response from Central Reservation Agent on 18 July 2022
Dear Guest Greetings From Haile Hotels Thank you for Taking your Time and make a review on our resort, It's a pleasure serving you. Sincerely Abenezer T

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre meilleure expérience hôtelière en Ethiopie
Notre meilleure expérience hôtelière en Ethiopie. Le lieu est agréable avec une belle vue sur les 2 lacs. L’établissement est récent, bien équipé et confortable. Le restaurant est très bien aussi et le personnel prévenant.
Stayed 2 nights in Nov 2019
Response from Frehiwot F, Group central reservation agent on 12 Nov 2019
Dear Guest, Thank you for taking your precious time to give a comment on your stay with us, we appreciate all our guest's feedback and suggestion. Hopefully we will see you again on your next time trip.