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"We arrived late and we unable to go to the restaurant in the hotel… we walked to the Main Street and all of the restaurants were closed That is our only complaint… every thing was great at this hotel… loved the natural hot springs tub on our balcony "

"Fantastic service. The checkin was super easy and efficient. The front desk agent went above and beyond his duties to help my guests navigate their way to the Hotel since it’s relatively new and unique. The young ladies working the morning shift were equally helpful when I needed help translating and making calls. I can’t recommend enough and would absolutely stay again because they’re affordable, super kind and close to everything. Thank you"

"丁寧でした！"

"The room was small, but extremely comfortable. Staff were very friendly. I will stay here again if I come back to Kirishima! "

"雨天の到着でしたが荷物を拭くためのタオルが受付に置いてあり、非常に助かりました！なかなか置いてないと思うので良かったです"

"スタッフがとても親切"

"露天風呂付きの離れを利用しました｡静かですしいつでも温泉♨️入り放題なんでゆっくり出来ました｡ 又､機会があれば是非利用したいです。"

"大雨の被害で、道路が寸断されたルートがあり、到着まで、時間がかかりました。宿の方は、親切に対応して くださいました。 お湯のゆうしゅつ "

"素晴らしい霧島の魅力を維持して下さり感謝致します。"

"Good property and very clean. Easy check in procedures with English translated signage. You have to take a bus/taxi or rent a car from the airport."

"Good base for exploring area. Rooms are huge with great views. Kaseki dining in-room was excellent. Large indoor and small outdoor onsen provided variety. Helpful staff given we were probably the only non-Japanese staying there."

"Great view & peaceful mind environment. Food was geeat too, staff are friendly, gift shop with local japanese products. Room view is Spectacular. The onsen was locared in lower ground which you need to take the sloper lift .i enjoyed the relaxing room there. Refresh your mind, Hotel can see tge Sakurajima . The 9:15pm night show of local culture was great too. "

"Nice place.But there is nothing to do."

"Saubere Zimmer, sehr nettes Personal, gerne wieder."