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Reviews of Ararat Southern Cross Motor Inn

3.5 out of 5
Ararat Southern Cross Motor Inn
96 High Street, Ararat, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 94 reviews" "
Rating 8 - Good. 12 out of 94 reviews" "
Rating 6 - Okay. 2 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janos on 27 Apr 2024
It was a pleasure having you with us. See you next time.Best regards

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Janos on 29 Jan 2024
Thank you very kindly.

8/10 Good

Noreen

Stayed 1 night in Dec 2023
Response from Janos on 14 Dec 2023
Thanks for staying with us.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Janos on 12 Dec 2023
Hi John,Thank you for your lovely review, come again soon :)

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and roomy.
Stayed 1 night in Dec 2023
Response from Management on 12 Dec 2023
Hi John,Thank you for your lovely review, hope to see you again soon Best wishes for Christmas and the New Year

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Janos on 14 Nov 2023
Thank you :)

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Janos on 14 Nov 2023
Thank you :)

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Janos on 14 Nov 2023
Thanks, come again soon :)

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, everything in good working order very comfortable bed, and it was very quiet through the night.
Stayed 1 night in Aug 2023
Response from Judit and Janos on 13 Aug 2023
Thanks Mark for the wonderful review. We love to have you stay with us again soon. Have a safe travel.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in a King room and everything was presented as advertised. Exceptionally clean and well maintained, nice room amenities. Hassle free check in and out. Easy walking distance to main street and traffic noise was minimal even being on the main hwy side. I would recommend 👌.
Response from Janos on 2 Aug 2023
Hi Aaron,Thank you very kindly for your review, Hope to see you again soon :)

10/10 Excellent

Julie

Stayed 1 night in Jul 2023
Response from Janos on 2 Aug 2023
Hi Julie, Thanks for the great rating, stay with us again any time :)

10/10 Excellent

Ash

Stayed 1 night in Jun 2023
Response from Janos on 21 July 2023
Thanks for staying with us. Looking forward to see you soon. Have a great trip

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
It really was a lovely stay at the Ararat Southern Cross Motel. Room is up-to-date, clean and spacious. Good customer service. The location excellent for train travelers being across the road from Ararat Station.
Stayed 3 nights in Jun 2023
Response from Judit and Janos on 8 July 2023
Thanks Monica,It was a pleasure having you staying with us.Hopefully see you soonAll the very bestJudit and Janos

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived on a wet cold day to a very warm reception. The room was large and comfortable. The location is good and was easy to find. Car parks are large, and there is plenty of space between cars to get all your gear out. Overall, it was a good stay and I would use them again if staying in Ararat.
Stayed 1 night in May 2023
Response from Janos on 30 May 2023
Hi Terrance, I am so glad you had a lovely experience staying with us, hope to see you again son :)

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, excellent accommodation and fantastic staff
Stayed 2 nights in Mar 2023
Response from Janos on 30 May 2023
Thank you for your lovely review, hope to see you again soon :)

10/10 Excellent

Crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023
Response from Janos on 30 May 2023
It was a pleasure to have tou, hope to see you again soon :)

10/10 Excellent

Asad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2023

8/10 Good

Craig

Stayed 1 night in Sep 2022

10/10 Excellent

Julie

Stayed 1 night in Sep 2022
Response from Janos on 14 Nov 2023
Thank you, come again soon :)

10/10 Excellent

James

Stayed 1 night in Sep 2022
Response from Management on 26 Sept 2022
Thank you James.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Perfect for our weekend away.
Stayed 1 night in Sep 2022
Response from Janos on 5 Sept 2022
Hi Alexander,Thank you for the lovely review, hope to see you guys again soon.Best wishesJanos

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Option in Ararat
Best accommodation in Ararat. Quiet, clean and comfortable
Stayed 1 night in Jul 2022
Response from Managment on 15 July 2022
Hi Nicola, Fantastic, we are glad you enjoyed your stay, hope to see you again soon. All the beat

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean
Stayed 1 night in Jul 2022
Response from Managment on 15 July 2022
Hi Louise, Thanks for the great review, look forward to seeing you again soon. All the best.

10/10 Excellent

Purnima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service, clean rooms.
Stayed 1 night in Jun 2022
Response from Managment on 13 June 2022
Hi guys, Thank you very kindly for your review, Hope to see you again :) All the best

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Avis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Charlotte

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and roomy.
Stayed 2 nights in May 2022
Response from Managment on 26 June 2022
Hi Charlotte, Thank you for your review, Look forward to seeing you again soon. Best wishes

6/10 Okay

Mei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convience
Stayed 3 nights in May 2022
Response from Management on 14 July 2022
Thanks

10/10 Excellent

Royston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the motel were very helpful and friendly, they made us feel welcome and went out of their way to make sure that we had a great stay. If we were to return to Ararat we would without hesitation stay at the Southern Cross motel.
Stayed 4 nights in Apr 2022
Response from Janos on 4 May 2022
Thank you very kindly for your lovely review, I hope to see you again soon :) All the best Janos

10/10 Excellent

Geoffry, Ridleyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tremendous room friendly staff easy access close to shops and activities
Stayed 2 nights in Apr 2022
Response from Janos on 27 Apr 2022
Hi Geoffry, It was a pleasure to have you both with us and look forward to seeing you soon :) All the best Janos

10/10 Excellent

Sierra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large room and bathroom. Very quiet and very friendly hosts.
Stayed 2 nights in Mar 2022
Response from Janos on 21 Mar 2022
Hi Sierra, Thank you very kindly, hope you stay with us again soon :) Kind regards Janos

10/10 Excellent

Tristan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was great! Comfortable, clean, quiet, and well appointed - and the hosts were lovely too and flexible to my requests.
Stayed 1 night in Mar 2022
Response from Janos on 15 Mar 2022
Hi Tristan, Thanks for thew great review. we hope to see you again soon :) Beat regards Janos

2/10 Terrible

Steven

Stayed 2 nights in Mar 2022
Response from Management on 23 Mar 2022
Thanks Steven, I would love if you can elaborate on the reason why you marked us '2 of 10'. The only way we can improve, if we are aware of the issues needs to be addressed. Regards Management

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent thanks
Stayed 2 nights in Mar 2022
Response from Janos on 19 Mar 2022
Hi Gavin, Hope to see you again soon. Best wishes Janos

10/10 Excellent

Ian

Stayed 1 night in Mar 2022
Response from Janos on 11 Mar 2022
Hi Ian, Thank you very kindly for your lovely review, hope you visit and stay with us again soon. All the best Janos

10/10 Excellent

DENNIS, KENTHURST

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy location in the centre of town
Stayed 1 night in Feb 2022
Response from Janos on 7 Feb 2022
Hi Dennis, Glad you are happy, looking forward to having you back again :) Best wishes Janos

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest motels we have stayed in. The owners were very friendly and helpful.
Stayed 3 nights in Jan 2022
Response from Janos on 26 Jan 2022
Hi Sharon, We are so glad you enjoyed your stay, hope to see you again soon :) Best wishes Janos

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean, very nice owners, huge rooms, large comfy beds, excellent shower, very quiet and well equipped. The only thing not great was patchy WiFi which could be improved. Overall loved it and would definitely stay again.
Stayed 4 nights in Dec 2021
Response from Janos on 4 Jan 2022
Hi Georgina, Thank you very kindly for your lovely thoughts, it was a pleasure having you both with us and hope to see you both again, best wishes on getting home safely. Warmest regards Janos

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and surprisingly quiet room despite main road nearby . Very . Comfortable bed . Poor wifi and ants the only downside but would stay again for a good value overnight break option
Stayed 1 night in Dec 2021
Response from Janos on 29 Dec 2021
Hi Guys, I am very glad you enjoyed the room, sorry about the ants, we have sprayed for the ants, so it should not be an issue in thew future. We look forward to seeing you again, we wish you a wonderful new year. Best wishes

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
Needed a late check in after a long drive and the hotel was particularly helpful. Manager followed up by phone and text to make sure I had the correct details. Room was spotless and large and bed was particularly comfortable. Highly recommended.
Stayed 1 night in Dec 2021
Response from Janos on 22 Dec 2021
Hi Peter, Thank you for your kind words, I hope to see you again soon. Wishing you a wonderful Christmas and an amazing 2022. Kind regards

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hosts very welcoming and exceeded expectations
Excellent Motel with very comfortable beds. Large very clean rooms and bathrooms. Couch in room. Big digital TV. Also there were was crockery and microwave with ability to have meAl back in room. Easy walk to main st with restaurants and pubs
Stayed 3 nights in Dec 2021
Response from Janos on 21 Dec 2021
Hi Tony, Thank you for your kind thoughts, we look forward to your next stay with us and wish you a wonderful Christmas and a brilliant 2022.

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & had everything we needed
Stayed 1 night in Dec 2021
Response from Janos on 21 Dec 2021
Hi Colleen, I am very glad you enjoyed your stay, wishing you a wonderful Christmas and a brilliant 2022.

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Ararat.
Very happy at this motel. We arrived by train and it is one minute walk from the station. The room is large and beautifully maintained in immaculate condition. We had a kitchenette with microwave, fridge and plenty of kitchen utensils, crockery, etc. The bathroom was very spacious with a large shower. You are one block from the main shopping strip. The owners were very nice and friendly. The windows are double glazed so the room is VERY quiet even though you are on a main road. We will stay here again.
Stayed 2 nights in Nov 2021
Response from Janos on 21 Dec 2021
Hi Peter, Thank you for your lovely thoughts about your stay, we welcome you back any time and wish you both a wonderful Christmas ans a brilliant 2022.

6/10 Okay

Alix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well appointed property. Spacious, good shower close to town. However wifi was terrible it could not even be used for basic functions. So just based on this would not stay again as no one wants to be stuck watching country TV as there only source of entertainment.
Stayed 1 night in Nov 2021
Response from Tony (owner) on 30 Nov 2021
Hi Alix, We're sorry you had that experience. We have always had positive feedback about the wifi, so I'm not sure what happened in your case, but we will definitely keep an eye on it.

10/10 Excellent

Trudi Van de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful. Very clean and lovely photos on the wall. Close to RSL, take away food shops. Lovely and quiet for a great nights sleep
Stayed 1 night in Oct 2021
Response from Tony (owner) on 30 Nov 2021
Thank you for your lovely review, hopefully we will see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy refurbished room.
Stayed 2 nights in May 2021
Response from Sue on 10 May 2021
Thanks for your kind review. Hope to see you again soon. :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice place would stay there again
Stayed 1 night in Apr 2021
Response from Jo on 25 Apr 2021
Thank you for reviewing our property.