Building design

Reviews of Oryx Aqaba

5 out of 5
Oryx Aqaba
Al Sharif Shakir Bin Zayd Street, Aqaba

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 108 reviews" "
Rating 8 - Good. 35 out of 108 reviews" "
Rating 6 - Okay. 8 out of 108 reviews" "
Rating 4 - Poor. 9 out of 108 reviews" "
Rating 2 - Terrible. 10 out of 108 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Hussain, DEARBORN HTS

Disliked: Cleanliness, amenities, property conditions & facilities
From the door when I first arrived, the security came to check my belongings, it was ok for me since it is for safety. But when checking in the front desk, the reception employee told me that food is not allowed to come in to the hotel from outside. This must be informed before the reservation was confirmed, not after midnight check in.
Stayed 2 nights in Jan 2024
Response from Oryx hotel team on 9 Jan 2024
Dear Mr. Hussain,Warm greetings from Oryx Hotel Aqaba.We are sorry to hear that you have left a negative review about our hotel. However, we would like to clarify that our policies and procedures are in place to ensure the safety and security of our guests. We greatly appreciate your feedback and will consider it to improve our services. We hope to have the opportunity to welcome you back to our hotel in the future.Thank you for choosing Oryx Hotel Aqaba.

10/10 Excellent

Steven, Spokane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay, and it was my first time there. The people were extremely helpful, spoke excellent English, and made me feel very welcome. The rooms were tremendous and the bed was very comfortable, so I got really good rest. The breakfast buffet was excellent, and the amenities or what I would expect at a hotel like this, as they were excellent
Stayed 1 night in Oct 2023
Response from Oryx hotel team on 7 Nov 2023
Dear Mr. Steven. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. Thank You.

10/10 Excellent

Steven, Spokane

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Oryx hotel team on 29 Oct 2023
Dear Mr. Steven.Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. Thank You.

10/10 Excellent

Ryan, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but otherwise great spot and nice and quiet and walkable to the main strip
Stayed 1 night in Sep 2023
Response from Oryx hotel team on 21 Oct 2023
Dear Mr. Rayan. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.Thank You

10/10 Excellent

Kais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and pretty hotel , wonderful places , luxury building We really love it The front office team very helpful and friendly specifically Ahmad Alshoubaki I recommend this hotel so anyone can visit it and enjoy
Stayed 1 night in Sep 2023
Response from Oryx hotel team on 30 Sept 2023
Dear Mr. Kais. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

Moe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place Highly recommended
Stayed 2 nights in Sep 2023
Response from FOM on 26 Sept 2023
Dear Valued Guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

Nadia, Monrovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff,good location.
Stayed 3 nights in Jul 2023
Response from FOM on 30 July 2023
Dear Valued Guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

Alejandra

Stayed 1 night in Jul 2023
Response from Oryx Hotel Team on 13 Aug 2023
Dear Valued Guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Oryx Hotel Team on 25 June 2023
Dear Valued Guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Oryx Hotel Team on 25 June 2023
Dear Valued Guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

8/10 Good

Ridha, Madison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and is convenient. The staff was very nice and helpful and it was the best price in the area *****
Stayed 1 night in Jun 2023
Response from Oryx Hotel Team on 14 June 2023
Dear Valued Guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

Saleem, Menifee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very clean room really a five-star hotel
Stayed 2 nights in May 2023
Response from Oryx Hotel Team on 2 June 2023
Dear Mr. Saleem Our very warm greetings from all of us here at Oryx Hotel Aqaba!Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us.We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, worth the cost
The hotel was better than my expectation. Very clean rooms, full of amenities, and good service, with a free shuttle bus to/from the city center.
Stayed 1 night in May 2023
Response from Oryx Family on 28 May 2023
Dear GuestOur very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future.

10/10 Excellent

James, Great Barr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a really nice, upscale hotel located about half a mile from the seafront in Aqaba. The photographs on the website don't do the hotel justice - the lobby and reception are beautiful. Service was good and the staff are friendly. The restaurant offers a buffet dinner for around $15 JOD/each and alcohol is available in the hotel . There are car parking spaces at the front the property which are free of charge. The room was pleasant with a large balcony overlooking the city.
Stayed 1 night in Mar 2023
Response from Alaa on 29 Apr 2023
Thank you for your poste , and we hope to serve you in future .

10/10 Excellent

Mirwais

Stayed 1 night in Mar 2023
Response from Alaa on 3 Apr 2023
Thank you for your trust and hope that you enjoyed your stay

10/10 Excellent

Abdelsattar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from GM Office on 10 Feb 2023
Dear Valued guest. Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay experience at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, sincerely.

2/10 Terrible

Nabil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
The hotel not 5 stars rooms too small the check in desk lie to me they told me they don’t have 2 bed available when I booked the extra room they give me double bed room and they won’t my kids go in you have to be careful if you have kids they make me book another room for my 12 years old daughter I don’t recommended this hotel at all and the AC off I asked them to turn it on they ignore me the rooms too hot I couldn’t sleep and they won’t refund my money back because no cancellation
Stayed 2 nights in Jan 2023
Response from Reservation Department on 19 Jan 2023
Dear Mr. NabilGreetings.We are sorry to hear such a negative review like that, but we need to inform you that your booking was not according to the hotel policy and procedure regarding to the number of guests in each room.as the hotel policy is 2 adults and 1 kid under 6 years old for each room and your comment mentioned that your daughter was 12 years, which is above the age to share parents' rooms that's why you booked extra room.also, your booking was only for 2 adults without mentioning number of kids you have.Cancellation policy was clear that it's nonrefundable bookings.being clear in your future bookings will avoid you such inconvenience situation like that.Best regards

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever and it was bad experience
The hotel not 5 stars rooms too small the check in desk lie to me they told me they don’t have 2 bed available when I booked the extra room they give me double bed room and they won’t my kids go in you have to be careful if you have kids they make me book another room for my 12 years old daughter I don’t recommended this hotel at all It’s not good for family rooms not really 5 stars no ac it’s hot inside the room they turn off the ac
Stayed 2 nights in Jan 2023
Response from Reservation Department on 19 Jan 2023
Dear Mr. MohammadGreetings.We are sorry to hear such a negative review like that, but we need to inform you that your booking was not according to the hotel policy and procedure regarding to the number of guests in each room.as the hotel policy is 2 adults and 1 kid under 6 years old for each room and your comment mentioned that your daughter was 12 years, which is above the age to share parents' rooms that's why you booked extra room.also, your booking was only for 2 adults without mentioning number of kids you have.being clear in your future bookings will avoid you such inconvenience situation like that.Best regards

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t recommend at all not really 5 stars hotel
The hotel not 5 stars rooms too small the check in desk lie to me they told me they don’t have 2 bed available when I booked the extra room they give me double bed room and they won’t my kids go in you have to be careful if you have kids they make me book another room for my 12 years old daughter I don’t recommended this hotel at all AC not working I ask them to turned the ac AC on they don’t want to turned it on the rooms it was hot like hell I can’t open the balcony door because I have 2 years old kid it’s dangerous I can’t sleep hotel not comfortable they make me wait 1 hour at the lobby I never ever go back to that hotel 👎👎👎👎👎👎👎👎
Stayed 2 nights in Jan 2023
Response from Guest relation team on 16 Jan 2023
Dear Mr. Mohammad, we are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Respectfully, Oryx Hotel Aqaba Team

10/10 Excellent

Mohammad, Jarash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and luxury hotel , lovely staff , v good management
Response from Arqoub on 6 Jan 2023
Thank you for your poste , and we hope to serve you in future .

10/10 Excellent

Samaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been one night in Oryx hotel,as I was traveling alone I needed to have a hotel to help me for booking the buses for Wadi rum and Petra. The staff were so friendly and helpful, I did my check in with Mr Fadi and he helped me with booking the bus and my question. Also after checking out, I needed to use the room again and the manager of hotel let me in.Super service. I appreciate a lot.
Stayed 1 night in Dec 2022
Response from Oryx hotel team on 7 Nov 2023
Dear Ms. Samaneh.Our very warm greetings from all of us here at Oryx Hotel Aqaba! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts, we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. Thank You.

10/10 Excellent

Basem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Dec 2022
Response from Arqoub on 5 Dec 2022
Thank you , hope to see you soon

8/10 Good

Selbi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Let me start with pointing out that the staff at this hotel are exceptional, very helpful and friendly. We booked connecting rooms, & when we got there we found hair here and there, so when the manager asked the next day if everything was ok, we informed him about it. We were super impressed how they handled it. The manager who is responsible for housekeeping clearly was disappointed to hear that and wanted to meet us in person and make sure they meet our expectations (apparently he is a consultant from abroad who joined the hotel recently). Later, when we came back to our rooms after a beach time, we found not only super clean rooms, but also we were so surprised to see rose petals all over our bed and towel swans, it might be a small thing, but definitely made our day! For the rest our stay they kept asking if there was anything else they could do for us, they truly managed to make us feel special throughout the stay. They also helped us to find a driver from Aqaba to Wadi Rum at a very reasonable price. If to be completely honest, to meet 5 star hotel standards, they require a little cosmetic renovation to freshen up, but they told us that they are aware of it and working on it, so thats good. They also had a belly dance every night from 9-10pm that we enjoyed very much. We would like to say special thanks to Mohd Shobaki and Nep, you guys went above and beyond and our experience at Oryx Hotel was definitely a highlight of the whole Jordan trip.
Stayed 2 nights in Aug 2022
Response from Arqoub on 23 Sept 2022
Thank you for your feed back and we hope to see you soon at our hotel , we did our best to draw the smile at your face and we will keep it up .

10/10 Excellent

Sami

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Breakfast was gorgeous.
Stayed 2 nights in Jul 2022
Response from Amer Al Resheq on 27 July 2022
Thanks for staying with us. We appreciate your feedback

8/10 Good

Ibrahem

Not bad not good
Stayed 2 nights in Mar 2022
Response from Oryx Hotel Aqaba Team on 1 Apr 2022
Dear Mr. Ibrahem, Greetings from Oryx Hotel Aqaba, Thank you so much for your positive rating of our property. We love seeing positive ratings from happy guests like your good self. We are honored to welcome you back again anytime Please be assured that we will continue to create amazing experience and everlasting memories to our guests. Please consider Oryx Hotel Aqaba to be your home away from home. Respectfully, Oryx Hotel Aqaba Team

10/10 Excellent

Yousif

Stayed 1 night in Mar 2022
Response from Ahmad Mallah on 12 Mar 2022
Dear Mr. Yousef, Greetings from Oryx Hotel Aqaba, Thank you so much for your positive rating of our property. We love seeing positive ratings from happy guests like your good self. We are honored to welcome you back again anytime Please be assured that we will continue to create amazing experience and everlasting memories to our guests. Please consider Oryx Hotel Aqaba to be your home away from home. Respectfully, Oryx Hotel Aqaba Team

4/10 Poor

Motaz

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was about to be electrical shocked, no maintenance, not enough pillows. They wanted to charge me for ice seriously!! Breakfast was cold, not everything was there.
Stayed 1 night in Feb 2022
Response from Oryx Hotel Aqaba Team on 1 Apr 2022
Dear Mr. Motaz, we are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Respectfully, Oryx Hotel Aqaba Team

8/10 Good

Anwar

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from Mallah on 16 Feb 2022
Dear Sir/Madam, Greetings from Oryx Hotel Aqaba, Thank you so much for your positive rating of our property. We love seeing positive ratings from happy guests like your good self. We are honored to welcome you back again anytime Please be assured that we will continue to create amazing experience and everlasting memories to our guests. Please consider Oryx Hotel Aqaba to be your home away from home. Respectfully,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and very friendly staff!
We ended up being the only two foreigners at the hotel during our stay. We had a great experience, everyone was very professional and friendly. Can highly recommend staying here.
Stayed 2 nights in Dec 2021
Response from Mnassar on 4 Jan 2022
Thanks you

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mnassar on 15 Dec 2021
Thank you

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from Mnassar on 30 Nov 2021
Thank you

8/10 Good

Mays

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
A functional hotel. The staff are very nice. Prime location.
Stayed 1 night in Oct 2021
Response from Mnassar on 23 Oct 2021
Thank you

8/10 Good

Mays

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
It was comfortable. Staff are very nice and responsive. Prime location.
Stayed 2 nights in Oct 2021
Response from Mnassar on 19 Oct 2021
Thank you

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel!
Stayed 1 night in Oct 2021
Response from Mnassar on 19 Oct 2021
Thank you

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Mnassar on 1 Sept 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much
Stayed 1 night in Aug 2021
Response from Mnassar on 14 Aug 2021
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good service compared to what I have paid
Stayed 2 nights in Jul 2021
Response from Mnassar on 24 July 2021
Thanks

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
It was horrible. The smell of the room reeked of cigarettes, the pool was extremely disappointing and small, and was filled to the brim with kids, the jacuzzi didn’t work, the hotel smelled like paint, the lock on the bathroom door was broken, we asked them multiple times to fix the smell of the room and they said they would but they never came. I have NO IDEA how they are rated 5 stars. Do not recommend coming here.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In general, It was a very good experience.
Stayed 2 nights in May 2021
Response from Mnassar on 20 May 2021
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Mnassar on 20 May 2021
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spotless and the staff are really helpful. There's a gym, steam room and pool - which we didn't use but look ok. We had a really comfy room, with a decent bed and a balcony overlooking the city and the mountains. Excellent value
Stayed 1 night in Jan 2020

8/10 Good

Basheer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and great the facility was excellent and clean
Stayed 2 nights in Jan 2020
Response from Mnassar on 20 May 2021
Thanks

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Stylianos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Aqaba with friends
This is a great value for money hotel. Very spacious and clean rooms. Our city view was amazing, specially in the night. The balcony was big enough to enjoy the view from our room. Breakfast and dinner buffet was tasty and there were many options to choose from. Internet connection was working with no issues. Location not very near to the centre but I would definitely go back :-)
Stayed 1 night in Dec 2019
Response from Mnassar on 20 May 2021
Thanks

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service
I did the reservation for a friend of mine going on a business trip to Aqaba and when he arrived to the hotel he had a rude talk with the security guy there at the reception, the head of security later called me and threatened to beat up my friend for saying things he did not say, so my friend never went back to the hotel and we reserved a room in another hotel.
Stayed 1 night in Nov 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip eatting there, otherwise very nice hotel
The hotel was very nice, and service was great from the front desk manager, but we had dinner and breakfast at the hotel and the food was not very good. Service was horrible in the restaurant. We never could get coffee in the morning.
Stayed 1 night in Oct 2019
Response from MN on 30 Nov 2019
Thank You

10/10 Excellent

iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from MN on 30 Nov 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from MNassar on 24 Oct 2019
Thank you