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"First impression on arrival was "disappointing". The exterior of the hotel is dull and scruffy, not what was expected. There's a reason they don't show the exterior on their website. Single rooms are basic but clean. Bathroom very good. Limited options for dinner in the hotel but quality very good. Staff helpful and overall impression improved a lot after a 4 night stay. "

"Excellent location for palace, central to Caserta. Parking available a very short walk away from hotel"

"I have only good things to say about the hotel. Seems they run a very tight ship. Very helpful staff at check in. Front desk young woman came out to the street to show me where the parking lot was. Private fenced and gated. Check in easy. Room was big with private big patio. Bathroom spotless and very modern. Was only a one nighter but wished I could have stayed longer."

"Clean and breakfast was great."

"The place was very nice, the service was good, the food was delicious, and I was surprised by the hotel overall."

"The bed sheets were not changed throughout my stay. I even left a lipstick mark on purpose to check, and the sheets were still not replaced. There was no shampoo provided initially — we had to request it. The building is very old, the shower is extremely small, and the internet connection was the worst I’ve experienced. Breakfast was very basic and disappointing. Overall, this was a poor experience. I would not return, nor would I recommend this place to others."

"Everything was perfect"

"Room was large but bare. Just a couple of chairs besides the bed made the space not flexible to use as a true ‘suite’. Heat hard to control. Had a big whirlpool tub, but small spigot meant it took a long time to fill. Room clean; housekeeping does a nice job. Desk staff friendliness mixed."

"Very clean and spacious. Excellent breakfast. Hotel has its own a parking space. Good communication with the host. "